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    Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.

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    • scottalanmillerS
      scottalanmiller @nagendra
      last edited by

      @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

      @nagendra increasing memory to 32 Gig will slove the issue ??

      No, looks like you have enough. But you have an IOWait issue. So you need to figure out why. What is causing your disks to freak out?

      N 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @nagendra
        last edited by

        @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

        @scottalanmiller what should i do ??

        Figure out what is using your disks. Your system is spending most of its time dealing with storage issues.

        1 Reply Last reply Reply Quote 1
        • N
          nagendra @scottalanmiller
          last edited by

          @scottalanmiller i found that there was some hourly backup was running .. it that causing the issue...

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @nagendra
            last edited by

            @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

            @scottalanmiller i found that there was some hourly backup was running .. it that causing the issue...

            That could easily do it, especially if it is not able to complete within the hour window and has overlapping backup jobs.

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            • N
              nagendra @scottalanmiller
              last edited by

              @scottalanmiller correct i stopped the backup process and changed it to daily 2200 HRS backup.. uff thanks scott...

              scottalanmillerS 1 Reply Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller @nagendra
                last edited by

                @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

                @scottalanmiller correct i stopped the backup process and changed it to daily 2200 HRS backup.. uff thanks scott...

                Did that fix the IOWait issue? sar should show it going down in a few minutes.

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                • N
                  nagendra @scottalanmiller
                  last edited by

                  @scottalanmiller
                  yes

                  0_1510030353068_e51adaaf-2e8a-4002-8994-9d4920488242-image.png

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Awesome, that was easier than I was guessing that it was going to be.

                    1 Reply Last reply Reply Quote 1
                    • N
                      nagendra
                      last edited by

                      thanks @scottalanmiller

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Glad that we were able to track that down easily 🙂

                        N 1 Reply Last reply Reply Quote 0
                        • N
                          nagendra @scottalanmiller
                          last edited by

                          @scottalanmiller
                          0_1510030848681_giphy-downsized.gif

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                          • dbeatoD
                            dbeato
                            last edited by

                            What backup system are you using? or script for that matter.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

                              What backup system are you using? or script for that matter.

                              And how much is being backed up? Might be too much.

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                              • N
                                nagendra @scottalanmiller
                                last edited by

                                @scottalanmiller you mean size ?? its around 2 GB every hour. it worked for almost 1 day but next day this issue started .. nvm i will start backup every nite or every 6 hrs

                                scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @nagendra
                                  last edited by

                                  @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

                                  @scottalanmiller you mean size ?? its around 2 GB every hour. it worked for almost 1 day but next day this issue started .. nvm i will start backup every nite or every 6 hrs

                                  That's not very much. That should take no time at all. Any idea why it is so slow?

                                  1 Reply Last reply Reply Quote 1
                                  • dbeatoD
                                    dbeato @nagendra
                                    last edited by

                                    @nagendra Okay but what backup are you using? 2 GB per hour is not that bad what we might need to know is the underlying storage and hardware.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

                                      @nagendra Okay but what backup are you using? 2 GB per hour is not that bad what we might need to know is the underlying storage and hardware.

                                      And what tool are you using for the backups? Veeam Endpoint? R&R?

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                                      • N
                                        nagendra @scottalanmiller
                                        last edited by

                                        @scottalanmiller am using shell script for backup...

                                        scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @nagendra
                                          last edited by

                                          @nagendra said in Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.:

                                          @scottalanmiller am using shell script for backup...

                                          Understood.

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                                          • dbeatoD
                                            dbeato @nagendra
                                            last edited by

                                            @nagendra Okay are you using any of this?
                                            https://github.com/lucascbeyeler/zmbackup
                                            https://wiki.zimbra.com/wiki/Open_Source_Edition_Backup_Procedure

                                            I use the first link with a slightly modified backup of the mailboxes deleted items since the hot backup doesn't backup those folders (This is the opensource version).

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