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    Securing FreePBX from attacks

    IT Discussion
    freepbx 14 freepbx security network security
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    • scottalanmillerS
      scottalanmiller @EddieJennings
      last edited by

      @eddiejennings said in Securing FreePBX from attacks:

      Current task is now figuring what "invalid data" is being sent by my external test users to cause the firewall to think they're attackers.

      UDP?

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @scottalanmiller
        last edited by

        @scottalanmiller said in Securing FreePBX from attacks:

        @eddiejennings said in Securing FreePBX from attacks:

        Current task is now figuring what "invalid data" is being sent by my external test users to cause the firewall to think they're attackers.

        UDP?

        In @Dashrender's case he has Yealink desk phones as the only thing on site and the site is getting blacklisted by the responsive firewall. As soon as he white lists the IP, the phones register.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @jaredbusch said in Securing FreePBX from attacks:

          @scottalanmiller said in Securing FreePBX from attacks:

          @eddiejennings said in Securing FreePBX from attacks:

          Current task is now figuring what "invalid data" is being sent by my external test users to cause the firewall to think they're attackers.

          UDP?

          In @Dashrender's case he has Yealink desk phones as the only thing on site and the site is getting blacklisted by the responsive firewall. As soon as he white lists the IP, the phones register.

          Oh, the RP not the outside edge firewall. Odd, okay.

          EddieJenningsE 1 Reply Last reply Reply Quote 1
          • EddieJenningsE
            EddieJennings @scottalanmiller
            last edited by

            @scottalanmiller said in Securing FreePBX from attacks:

            @jaredbusch said in Securing FreePBX from attacks:

            @scottalanmiller said in Securing FreePBX from attacks:

            @eddiejennings said in Securing FreePBX from attacks:

            Current task is now figuring what "invalid data" is being sent by my external test users to cause the firewall to think they're attackers.

            UDP?

            In @Dashrender's case he has Yealink desk phones as the only thing on site and the site is getting blacklisted by the responsive firewall. As soon as he white lists the IP, the phones register.

            Oh, the RP not the outside edge firewall. Odd, okay.

            Yeah. Forgive my lack of clarity.

            1 Reply Last reply Reply Quote 0
            • EddieJenningsE
              EddieJennings
              last edited by

              Other oddity. Both redacted IP addresses are the same.
              0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

              DashrenderD zachary715Z 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @EddieJennings
                last edited by Dashrender

                @eddiejennings said in Securing FreePBX from attacks:

                Other oddity. Both redacted IP addresses are the same.
                0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

                Open another tab in chrome or whatever browser and type
                What is my IP to confirm the expected IP.

                EddieJenningsE 1 Reply Last reply Reply Quote 0
                • EddieJenningsE
                  EddieJennings @Dashrender
                  last edited by EddieJennings

                  @dashrender said in Securing FreePBX from attacks:

                  @eddiejennings said in Securing FreePBX from attacks:

                  Other oddity. Both redacted IP addresses are the same.
                  0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

                  Open another tab in chrome or whatever browser and type
                  What is my IP to confirm the expected IP.

                  Heh. Yes, I've confirmed the IP of the client machine mentioned is the IP I'm using, which is the IP that's assigned to the Trusted zone. 🙂

                  1 Reply Last reply Reply Quote 0
                  • zachary715Z
                    zachary715 @EddieJennings
                    last edited by

                    @eddiejennings said in Securing FreePBX from attacks:

                    Other oddity. Both redacted IP addresses are the same.
                    0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

                    I think I had this happen when I set up mine. Everything seemed to work fine, but the error message was still there. I can't remember if it was a simple reboot that fixed it, a firmware upgrade, or what.

                    1 Reply Last reply Reply Quote 0
                    • EddieJenningsE
                      EddieJennings
                      last edited by

                      As a test, I added one of my remote end user's IP addresses to the System Admin > Intrusion Detection Whitelist to see if that would prevent them from being blocked by the Responsive Firewall. Alas, I return from lunch and they're once again blocked. Since I'm still in a testing mode, I'm thinking of blowing away this PBX, rebuilding, and seeing if the problem replicates.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @EddieJennings
                        last edited by

                        @eddiejennings said in Securing FreePBX from attacks:

                        As a test, I added one of my remote end user's IP addresses to the System Admin > Intrusion Detection Whitelist to see if that would prevent them from being blocked by the Responsive Firewall. Alas, I return from lunch and they're once again blocked. Since I'm still in a testing mode, I'm thinking of blowing away this PBX, rebuilding, and seeing if the problem replicates.

                        I'm curious to find out - since I'm having the same issue!

                        1 Reply Last reply Reply Quote 0
                        • EddieJenningsE
                          EddieJennings
                          last edited by

                          New PBX is now installed, configured, and updated. Let's see what happens.

                          1 Reply Last reply Reply Quote 0
                          • SmithErickS
                            SmithErick
                            last edited by

                            Might be time to play with the built-in OpenVPN server. I have RF enabled on my remote FreePBX with 90% of endpoints being Yealink and have not had any issues.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              I wonder what Eddie and I are doing differently than JB that's causing our issues?

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                Assuming you have reinstalled and the problem exists, open a support case with Sangoma. The cost is minimal compared to the time you are spending.

                                1 Reply Last reply Reply Quote 0
                                • EddieJenningsE
                                  EddieJennings
                                  last edited by

                                  Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @EddieJennings
                                    last edited by

                                    @eddiejennings said in Securing FreePBX from attacks:

                                    Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                    Only your soft phones are doing this?

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @Dashrender
                                      last edited by

                                      @dashrender said in Securing FreePBX from attacks:

                                      @eddiejennings said in Securing FreePBX from attacks:

                                      Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                      Only your soft phones are doing this?

                                      @EddieJennings this.. Do you not have a deskphone at one of these locations causing the same problem?

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @JaredBusch
                                        last edited by

                                        @jaredbusch said in Securing FreePBX from attacks:

                                        @dashrender said in Securing FreePBX from attacks:

                                        @eddiejennings said in Securing FreePBX from attacks:

                                        Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                        Only your soft phones are doing this?

                                        @EddieJennings this.. Do you not have a deskphone at one of these locations causing the same problem?

                                        Both softphones and deskphones are causing my issue.

                                        1 Reply Last reply Reply Quote 0
                                        • EddieJenningsE
                                          EddieJennings
                                          last edited by

                                          At the moment, that appears to be the case: Yealink phone users are unaffected. However, there's one user I'm watching before I can verify that to be 100% true.

                                          1 Reply Last reply Reply Quote 0
                                          • EddieJenningsE
                                            EddieJennings
                                            last edited by

                                            Ok, it appears that my two external Yealink phone users' phones are staying registered. I'm going to install Linphone at home and see if I can replicate this problem.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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