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    External video card needed

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    • thanksajdotcomT
      thanksajdotcom
      last edited by

      Most companies have a return policy. How long ago were they purchased? Paying a restocking fee and buying the right thing new is probably easier and definitely better than trying to get the wrong thing working the right way.

      ? 1 Reply Last reply Reply Quote 0
      • T
        technobabble
        last edited by

        I will be looking for new desktops and monitors to replace both AIOs. She's not too happy but I reminded her she never actually consulted with any IT person before the purchases.

        She said she did check online reviews of both products before purchasing. I reminded her that both device were probably fine for residential use and other mom and pop businesses but not for software that is basically a lite CAD/CAM program.

        thanksajdotcomT 1 Reply Last reply Reply Quote 1
        • thanksajdotcomT
          thanksajdotcom @technobabble
          last edited by

          @technobabble said:

          I will be looking for new desktops and monitors to replace both AIOs. She's not too happy but I reminded her she never actually consulted with any IT person before the purchases.

          She said she did check online reviews of both products before purchasing. I reminded her that both device were probably fine for residential use and other mom and pop businesses but not for software that is basically a lite CAD/CAM program.

          Yeah, get some HP Elitedesk computers with a good NVIDIA graphics card. 😄

          1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom
            last edited by

            If they want to find something cheap, but still good, go here:
            http://h71016.www7.hp.com/html/hpremarketing/daily.asp?jumpid=in_r2910_bizoutlet/remarketing/smbclearance&a=a#SMB1

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            • ?
              A Former User @thanksajdotcom
              last edited by

              @ajstringham said:

              Most companies have a return policy. How long ago were they purchased? Paying a restocking fee and buying the right thing new is probably easier and definitely better than trying to get the wrong thing working the right way.

              6 Months is not going to be covering anything but defects.

              thanksajdotcomT 1 Reply Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom @A Former User
                last edited by

                @thecreativeone91 said:

                @ajstringham said:

                Most companies have a return policy. How long ago were they purchased? Paying a restocking fee and buying the right thing new is probably easier and definitely better than trying to get the wrong thing working the right way.

                6 Months is not going to be covering anything but defects.

                I meant an after-purchase return policy. It ranges from 14-90 days, depending on the company and the product.

                ? 1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @thanksajdotcom
                  last edited by A Former User

                  @ajstringham Yes, but he has had them for 6 months.

                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @A Former User
                    last edited by

                    @thecreativeone91 said:

                    @ajstringham Yes, but he has had them for 6 months.

                    Ah, missed that fact somehow.

                    1 Reply Last reply Reply Quote 0
                    • DominicaD
                      Dominica
                      last edited by

                      Sucks for them, but hopefully this will wake them up to the fact that they need to consult someone before just purchasing whatever looks good to them, willy nilly. Not that this stops a lot our clients from doing stupid stuff like buying laptops at Best Buy, Staples, etc, without realizing what their requirements actually are.

                      thanksajdotcomT scottalanmillerS T 3 Replies Last reply Reply Quote 2
                      • thanksajdotcomT
                        thanksajdotcom @Dominica
                        last edited by

                        @Dominica said:

                        Sucks for them, but hopefully this will wake them up to the fact that they need to consult someone before just purchasing whatever looks good to them, willy nilly. Not that this stops a lot our clients from doing stupid stuff like buying laptops at Best Buy, Staples, etc, without realizing what their requirements actually are.

                        It amazes me, now that I've seen what business-grade products are like, how badly made most consumer crap is...laptops being the worst.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dominica
                          last edited by

                          @Dominica said:

                          Sucks for them, but hopefully this will wake them up to the fact that they need to consult someone before just purchasing whatever looks good to them, willy nilly. Not that this stops a lot our clients from doing stupid stuff like buying laptops at Best Buy, Staples, etc, without realizing what their requirements actually are.

                          We say on a day when we are dealing with just that 😉

                          DominicaD 1 Reply Last reply Reply Quote 0
                          • DominicaD
                            Dominica @scottalanmiller
                            last edited by

                            @scottalanmiller Just another day in the SMB...

                            thanksajdotcomT 1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom @Dominica
                              last edited by

                              @Dominica said:

                              @scottalanmiller Just another day in the SMB...

                              Yup, pretty much.

                              1 Reply Last reply Reply Quote 0
                              • T
                                technobabble @Dominica
                                last edited by

                                @Dominica said:

                                Sucks for them, but hopefully this will wake them up to the fact that they need to consult someone before just purchasing whatever looks good to them, willy nilly. Not that this stops a lot our clients from doing stupid stuff like buying laptops at Best Buy, Staples, etc, without realizing what their requirements actually are.

                                Exactly! Even harder for small businesses (2-4 users) to understand why they should consider business class computers.

                                DominicaD 1 Reply Last reply Reply Quote 1
                                • DominicaD
                                  Dominica @technobabble
                                  last edited by

                                  @technobabble Oh, believe me, I know! In the early days of NTG we had a few really small clients, who just didn't get it.

                                  T 1 Reply Last reply Reply Quote 1
                                  • T
                                    technobabble @Dominica
                                    last edited by

                                    @Dominica said:

                                    @technobabble Oh, believe me, I know! In the early days of NTG we had a few really small clients, who just didn't get it.

                                    This is the niche that I have been working IT in for 10 years.

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User
                                      last edited by

                                      @technobabble said:

                                      CAD/CAM

                                      I would get an HP Z series for something like that.
                                      http://www8.hp.com/us/en/campaigns/workstations/overview.html
                                      OR
                                      http://www.dell.com/us/dfb/p/precision-desktops

                                      Which CAD program is it btw?

                                      T 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @technobabble
                                        last edited by

                                        @technobabble doe these all in one boxes have display port? if so, those can be split quite effectively.

                                        The modern on board video cards are not always horrible.

                                        I am assuming you already tried it and it failed though.

                                        ? T 2 Replies Last reply Reply Quote 0
                                        • ?
                                          A Former User @JaredBusch
                                          last edited by A Former User

                                          @JaredBusch said:

                                          @technobabble doe these all in one boxes have display port? if so, those can be split quite effectively.

                                          The modern on board video cards are not always horrible.

                                          I am assuming you already tried it and it failed though.

                                          It's not about more connections. Its because they wanted to run CAD programs on integrated graphics which isn't going to work well. if at all.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            That they are integrated is really not an issue. Integrated can often outperform many discreet cards.

                                            Really depends on the integrated and the card.

                                            T 1 Reply Last reply Reply Quote 0
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