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    Intermittent call quality issues with a FreePBX instance on Vultr in Chicago

    Scheduled Pinned Locked Moved IT Discussion
    vultrvoip.msfreepbx 13freepbxaudio problems
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    • A
      Alex Sage
      last edited by Alex Sage

      Noisy Neighbor? Submit a ticket with Vultr 🙂

      AdamFA 1 Reply Last reply Reply Quote 1
      • AdamFA
        AdamF @Alex Sage
        last edited by

        @aaronstuder said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

        Noisy Neighbor? Submit a ticket with Vultr 🙂

        I had this exact issue a couple months ago with the NJ data center with VULTR. Noisy neighbor. Opened ticket with Vultr and the neighbor was shut down within 10 minutes.

        1 Reply Last reply Reply Quote 2
        • wrx7mW
          wrx7m
          last edited by

          Get it figured out?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @wrx7m
            last edited by

            @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

            Get it figured out?

            I am not working on this until Tuesday.

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

              @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

              Get it figured out?

              I am not working on this until Tuesday.

              @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

              @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

              Get it figured out?

              I am not working on this until Tuesday.

              Because, eclipse.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                Get it figured out?

                I am not working on this until Tuesday.

                @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                Get it figured out?

                I am not working on this until Tuesday.

                Because, eclipse.

                LOL - I.E. customer, we don't care about your ability to use the phone system. 😛

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @dashrender said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  @scottalanmiller said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  Get it figured out?

                  I am not working on this until Tuesday.

                  @jaredbusch said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  @wrx7m said in Intermittent call quality issues with a FreePBX instance on Vultr in Chicago:

                  Get it figured out?

                  I am not working on this until Tuesday.

                  Because, eclipse.

                  LOL - I.E. customer, we don't care about your ability to use the phone system. 😛

                  They already knew I was going to be unavailable. I am working on other things now anyway..

                  1 Reply Last reply Reply Quote 0
                  • syko24S
                    syko24
                    last edited by

                    I have a client on the same setup with Vultr (Chicago) and Voip.ms (chicago2.voip.ms). They were having the same issue on Friday with calls dropping in and out. This morning I am still getting a couple complaints but not as bad as Friday.

                    1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24
                      last edited by

                      So I submitted a ticket with Vultr and they moved me to a new server to see if that would make any difference. The call quality is a little better but there is still a little static/pop every couple of seconds. They had me send MTR results to them. I pointed out that there is some packet loss happening on the last hop but they said everything looks good. Below are my results. I removed the first few lines.

                      Host Loss % Sent Recv Best Avrg Wrst Last
                      be-33491-cr02.350ecermak.il.ibone.comcast.net 0 36 36 12 16 25 17
                      be-10563-pe01.350ecermak.il.ibone.comcast.net 0 36 36 11 15 26 12
                      50.242.150.34 0 36 36 11 17 69 13
                      0.ae12.cr2.ord6.scnet.net 0 36 36 12 17 34 17
                      ae2.ar9.ord6.us.scnet.net 0 36 36 12 16 32 13
                      ethernetxe-0-0-0:0-er1-q8.chi2.choopa.net 0 36 36 13 18 54 14
                      No response from host 100 7 0 0 0 0 0
                      No response from host 100 7 0 0 0 0 0
                      myinstance.vultr.com 4 32 31 0 13 20 13
                      ________________________________________________ ______ ______ ______ ______ ______ ______

                      WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

                      1 Reply Last reply Reply Quote 0
                      • syko24S
                        syko24
                        last edited by syko24

                        The issue seems to have been resolved. No packet drops on MTR this time around.

                        1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Opened a ticket with Vultr. We'll see what they suggest.

                          1 Reply Last reply Reply Quote 0
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