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    Solved Sodium Helpdesk: Due Date Set at Required

    SodiumSuite
    sodium bug report sodium sodium help desk
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    • scottalanmillerS
      scottalanmiller
      last edited by gjacobse

      A DueDate is not possible as a requirement for opening a ticket. Often this information doesn't exist or if it does, is not available at the time of ticket creation. This forces most tickets to have a false date filled in just to be able to open the ticket. This is, of course, made worse by the fact that the field doesn't work so it fails even when you've picked a date.

      @QuixoticJeremy @QuixoticJustin

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      • QuixoticJeremyQ
        QuixoticJeremy
        last edited by

        Forced status on duedate has been removed. Just waiting on a release to be rolled out.

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        • scottalanmillerS
          scottalanmiller
          last edited by

          You can type it in, but this doesn't change the fact that a forced date is not appropriate.

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          • QuixoticJeremyQ
            QuixoticJeremy
            last edited by

            Forced status on duedate has been removed. Just waiting on a release to be rolled out.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Looks to be working now.

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