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    Setup inbound call routing with FreePBX 13

    MangoCon
    freepbx freepbx 13 freepbx setup guide real instructions how to jareds guide to freepbx 13 call routing
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    • EddieJenningsE
      EddieJennings
      last edited by

      I'm curious about routing logic for extension to extension calls. Am I right in assuming the concept of inbound routes refers to routing inbound calls from a trunk, rather than literally any inbound SIP traffic to the PBX?

      bigbearB 1 Reply Last reply Reply Quote 0
      • bigbearB
        bigbear @EddieJennings
        last edited by

        @EddieJennings Outbound routes would be more applicable to your question. The dial rules match number patterns to determine whether your call is a local extension or external route.

        One thing I like about FreePBX/Asterisk/Freeswitch over 3CX is the fact that you don't have to worry about extension numbering. You can create any extension number you want (301, 302, 1045, 2343423).

        EddieJenningsE 1 Reply Last reply Reply Quote 0
        • EddieJenningsE
          EddieJennings @bigbear
          last edited by

          @bigbear said in Setup inbound call routing with FreePBX 13:

          @EddieJennings Outbound routes would be more applicable to your question. The dial rules match number patterns to determine whether your call is a local extension or external route.

          One thing I like about FreePBX/Asterisk/Freeswitch over 3CX is the fact that you don't have to worry about extension numbering. You can create any extension number you want (301, 302, 1045, 2343423).

          My questions now are really for my own curiosity and wanting to know more about how the traffic is handled. As an experiment, I deleted all inbound and outbound routes and was still able to call extension-to-extension, which tells me that there's logic baked into the PBX so it just knows how to handle that. From what you said it looks like there are other PBX systems where that intelligence isn't built in, I would have to write specific routes for how to handle those calls.

          bigbearB 2 Replies Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Maybe start a new thread for the curiosities.. I'll chime in there.

            EddieJenningsE 1 Reply Last reply Reply Quote 0
            • EddieJenningsE
              EddieJennings @Dashrender
              last edited by

              @Dashrender said in Setup inbound call routing with FreePBX 13:

              Maybe start a new thread for the curiosities.. I'll chime in there.

              Good idea. Perhaps @Minion-Queen or @scottalanmiller can fork the last bit of this tread into a new one.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I can't. I'm at a park.

                1 Reply Last reply Reply Quote 0
                • bigbearB
                  bigbear @EddieJennings
                  last edited by

                  @EddieJennings said in Setup inbound call routing with FreePBX 13:

                  From what you said it looks like there are other PBX systems where that intelligence isn't built in, I would have to write specific routes for how to handle those calls.

                  Hmmm, I may not have explained that well. On an asterisk level you have dial plans. This can even be alphanumeric. You can create an extension or even a name like EDDIE and tell the call where to go.

                  In FreePBX (which is a system controlling Asterisk) you have an Extensions application and Outbound Routes which are manipulating your dial plans in asterisk.

                  What other routes are you looking to configure?

                  EddieJenningsE 1 Reply Last reply Reply Quote 0
                  • bigbearB
                    bigbear @EddieJennings
                    last edited by

                    @EddieJennings said in Setup inbound call routing with FreePBX 13:

                    other PBX systems where that intelligence isn't built in

                    Generally these other systems with intelligence dont exist. Take Allworx for example, its just Asterisk forked and customized, then made proprietary.

                    Everything is generally Asterisk or Freeswitch, or some bastardization of these.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      I don't know anything about other systems than FreePBX and Mitel. Both systems route calls automatically between any registered extensions on the system.

                      Think about this like a network switch, the switch understand IP enough that an IP registered on port 1 will receive traffic sent to that IP from any other port on the switch.

                      bigbearB 1 Reply Last reply Reply Quote 0
                      • bigbearB
                        bigbear @Dashrender
                        last edited by

                        @Dashrender said in Setup inbound call routing with FreePBX 13:

                        I don't know anything about other systems than FreePBX and Mitel. Both systems route calls automatically between any registered extensions on the system.

                        Think about this like a network switch, the switch understand IP enough that an IP registered on port 1 will receive traffic sent to that IP from any other port on the switch.

                        Its essentially all in extensions.conf (although FreePBX now uses a database and ignores this file)

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @bigbear
                          last edited by JaredBusch

                          @bigbear said in Setup inbound call routing with FreePBX 13:

                          @Dashrender said in Setup inbound call routing with FreePBX 13:

                          I don't know anything about other systems than FreePBX and Mitel. Both systems route calls automatically between any registered extensions on the system.

                          Think about this like a network switch, the switch understand IP enough that an IP registered on port 1 will receive traffic sent to that IP from any other port on the switch.

                          Its essentially all in extensions.conf (although FreePBX now uses a database and ignores this file)

                          No it doesn't.

                          FreePBX uses a database for the GUI and when you click the red apply button, it re-writes the conf files.

                          bigbearB 1 Reply Last reply Reply Quote 1
                          • bigbearB
                            bigbear @JaredBusch
                            last edited by

                            @JaredBusch So the conf files are still getting written to, but editing the conf files does no good as the database overwrites them?

                            JaredBuschJ AdamFA DashrenderD 3 Replies Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @bigbear
                              last edited by

                              @bigbear said in Setup inbound call routing with FreePBX 13:

                              @JaredBusch So the conf files are still getting written to, but editing the conf files does no good as the database overwrites them?

                              The very next time you click the red apply button, yes. It has always worked this way. They even provide access to the conf files in the GUI, and you can see warning comments in them that they will be overwritten.

                              bigbearB 1 Reply Last reply Reply Quote 0
                              • AdamFA
                                AdamF @bigbear
                                last edited by

                                @bigbear right, and anything that you want to customize, has to be placed in the xxx_custom files.

                                1 Reply Last reply Reply Quote 1
                                • bigbearB
                                  bigbear @JaredBusch
                                  last edited by

                                  @JaredBusch I still think of this as a "new thing" whereas pre bandwidth.com owning schmooze there was no mysql.

                                  Somewhere maybe around 2008, before or after.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @bigbear
                                    last edited by

                                    @bigbear said in Setup inbound call routing with FreePBX 13:

                                    @JaredBusch So the conf files are still getting written to, but editing the conf files does no good as the database overwrites them?

                                    Not related, but Unifi stuff on the controller works the same way. Editing the files directly on the devices is over written the next time the controller talks to it.

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @bigbear
                                      last edited by

                                      @bigbear said in Setup inbound call routing with FreePBX 13:

                                      @JaredBusch I still think of this as a "new thing" whereas pre bandwidth.com owning schmooze there was no mysql.

                                      Somewhere maybe around 2008, before or after.

                                      The FreePBX GUI has always been designed around a database to store the settings and then writing to the conf files all at once. It was never designed to read raw conf files and write back to them immediately.

                                      bigbearB 2 Replies Last reply Reply Quote 1
                                      • bigbearB
                                        bigbear @JaredBusch
                                        last edited by

                                        @JaredBusch

                                        Well...

                                        0_1499468080459_sad throw.jpg

                                        1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear @JaredBusch
                                          last edited by

                                          @JaredBusch over on FreePBX forums you references a cfg file to edit, I am about to load up FPBX 14 and was curious where that file is. TFTBOOT directory somewhere?

                                          The only way to get the Yealink T5 android apps installed is apparently to add the pkg path to a provisioning file. This weekend I am determined to figure out how to hard provision with FreePBX.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @bigbear
                                            last edited by

                                            @bigbear said in Setup inbound call routing with FreePBX 13:

                                            @JaredBusch over on FreePBX forums you references a cfg file to edit, I am about to load up FPBX 14 and was curious where that file is. TFTBOOT directory somewhere?

                                            The only way to get the Yealink T5 android apps installed is apparently to add the pkg path to a provisioning file. This weekend I am determined to figure out how to hard provision with FreePBX.

                                            Are you using the FreePBX Endpoint Manager to config your phones? If so, the basefile edit is an option there. If not, then you have to make it by hand and put it in the /tftpboot directory yourself.

                                            For the record I almost always do the config files by hand because once you learn it, it only takes minutes to replicate for bunches of extensions.

                                            bigbearB 1 Reply Last reply Reply Quote 0
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