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    How can I search and find agents that have a connection to the Internet?

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    • IRJI
      IRJ
      last edited by IRJ

      My boss has asked me to make sure nobody that isnt in IT has any remote desktop programs that connect to the cloud and bypass us directly. Examples of this would be Logmein, Pertino, and others.

      What would be the quickest way to search for these programs?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        No simple answer. Most products like Pertino, are just going to an SSL site on 443. So to block that requires blocking all HTTPS.

        You need an advanced firewall to do this or good proxy.

        IRJI 1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ @scottalanmiller
          last edited by

          @scottalanmiller said:

          No simple answer. Most products like Pertino, are just going to an SSL site on 443. So to block that requires blocking all HTTPS.

          You need an advanced firewall to do this or good proxy.

          We dont want to block them, we just want to find them if they exist.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            That's even harder. Because how can you even define them? Pertino is just a website. LogMeIn is just a website. And those are big services. What about private relays like those that people have at home?

            It is an extremely difficult thing to do.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Websense can probably do this reporting with moderate accuracy.

              1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ
                last edited by

                I dont think its a big problem. None of our users have admin rights except IT. This includes the CEO and all the other Execs.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @IRJ
                  last edited by

                  @IRJ said:

                  I dont think its a big problem. None of our users have admin rights except IT. This includes the CEO and all the other Execs.

                  If that is the case, physically ask the IT staff what they have installed.

                  IRJI 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @IRJ said:

                    I dont think its a big problem. None of our users have admin rights except IT. This includes the CEO and all the other Execs.

                    If that is the case, physically ask the IT staff what they have installed.

                    I already talked to my boss about it. He talked with the Executives today and they had some security questions or concerns. LogmeIn was mentioned, but the main thing was getting a better web filter.

                    1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ
                      last edited by

                      @scottalanmiller

                      I was able to serach PDQ Inventory and find some instances of LogmeIn. They are looked to be IT related.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IRJ
                        last edited by

                        @IRJ said:

                        @scottalanmiller

                        I was able to serach PDQ Inventory and find some instances of LogmeIn. They are looked to be IT related.

                        LogMeIn needs no local install nor admin privileges. How is PDQ searching for them?

                        IRJI 1 Reply Last reply Reply Quote 0
                        • IRJI
                          IRJ @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @IRJ said:

                          @scottalanmiller

                          I was able to serach PDQ Inventory and find some instances of LogmeIn. They are looked to be IT related.

                          LogMeIn needs no local install nor admin privileges. How is PDQ searching for them?

                          Apparently an agent is installed

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • IRJI
                            IRJ
                            last edited by

                            Untitled.png

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @IRJ
                              last edited by

                              @IRJ said:

                              @scottalanmiller said:

                              @IRJ said:

                              @scottalanmiller

                              I was able to serach PDQ Inventory and find some instances of LogmeIn. They are looked to be IT related.

                              LogMeIn needs no local install nor admin privileges. How is PDQ searching for them?

                              Apparently an agent is installed

                              An agent can be optionally installed. I use it both ways. You have to be an admin to install it. So by making people not be admins, you've guaranteed that PDQ will only find it when admins have installed it, not when normal people are using it.

                              IRJI 1 Reply Last reply Reply Quote 1
                              • IRJI
                                IRJ @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @IRJ said:

                                @scottalanmiller said:

                                @IRJ said:

                                @scottalanmiller

                                I was able to serach PDQ Inventory and find some instances of LogmeIn. They are looked to be IT related.

                                LogMeIn needs no local install nor admin privileges. How is PDQ searching for them?

                                Apparently an agent is installed

                                An agent can be optionally installed. I use it both ways. You have to be an admin to install it. So by making people not be admins, you've guaranteed that PDQ will only find it when admins have installed it, not when normal people are using it.

                                That makes sense. I never really used Logmein.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  The agent is new too. Just a month old. There no agent option before that except for Ignition.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    Hold the phone...

                                    Scott you could setup your computer at the office with Logmein while logged in as a non admin, then go home and still access it remotely? I've always had to preinstall an agent on the client I want to control before I could do this.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      Remote controlling out is another story, If I have the client install at home, I can control my home computer from work simply by using the website nothing need be installed on my machine.

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                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        Hold the phone...

                                        Scott you could setup your computer at the office with Logmein while logged in as a non admin, then go home and still access it remotely? I've always had to preinstall an agent on the client I want to control before I could do this.

                                        No. There is no agent for the accessing side. There always has to be a root install to be the server machine.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          Hold the phone...

                                          Scott you could setup your computer at the office with Logmein while logged in as a non admin, then go home and still access it remotely? I've always had to preinstall an agent on the client I want to control before I could do this.

                                          No. There is no agent for the accessing side. There always has to be a root install to be the server machine.

                                          I'm pretty sure that is what IRJ was saying

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            Hold the phone...

                                            Scott you could setup your computer at the office with Logmein while logged in as a non admin, then go home and still access it remotely? I've always had to preinstall an agent on the client I want to control before I could do this.

                                            No. There is no agent for the accessing side. There always has to be a root install to be the server machine.

                                            I'm pretty sure that is what IRJ was saying

                                            Oh, I thought that he was looking for ways that things were reaching out - finding how people at work were reaching the Internet when they were not supposed to.

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