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    Visio 2016 Installation Error

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    • LakshmanaL
      Lakshmana
      last edited by

      I am unable to install the Visio 2016 in the machine for the user.
      The issue is machine installed with Windows 8.1 64-Bit OS.Where the installation of Visio 2016 not started because of the Office Package 2013 is 32 Bit.So tried installing Visio 2016 in the machine but the installation not started given the error that the machine is 64 Bit OS not able to install the 32 Bit Visio in the machine.

      Workaround:
      I have uninstalled Office Package 2013 in the machine and installed the Office Package 2016 from outlook.office365.com.
      After the installation i am getting this error in the machine

      ![0_1498231474525_9e5aa32f-104d-4e44-83ef-e4259205e619-image.png](Uploading 100%)

      Can anyone help me on this issue now ?

      1 Reply Last reply Reply Quote 1
      • dafyreD
        dafyre
        last edited by

        Your screenshot didn't finish uploading.

        With Office, you need to make sure that you're installing everything 64-bit, or everything 32-bit.

        LakshmanaL 1 Reply Last reply Reply Quote 1
        • NDCN
          NDC
          last edited by

          Not sure if this will help since we can't see what sort of error you are getting but...

          Office doesn't always uninstall cleanly and may screw up future attempts.

          Try using the removal tools here

          Then reboot the machine and start up a new installation once things are cleared out.

          LakshmanaL 1 Reply Last reply Reply Quote 1
          • LakshmanaL
            Lakshmana @NDC
            last edited by

            @NDC I will try with the same and update

            1 Reply Last reply Reply Quote 0
            • LakshmanaL
              Lakshmana @dafyre
              last edited by

              @dafyre I am not able to upload the photos or screenshots

              1 Reply Last reply Reply Quote 0
              • stacksofplatesS
                stacksofplates
                last edited by

                @JaredBusch Any ideas?

                1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis
                  last edited by

                  Just because you have 64 bit OS, doesn't mean you need or want 64 bit office. In fact in most cases you want 32 bit.

                  With that being said, you may have an old version screwing up the install. Microsoft has a removal tool for old versions that might help:
                  https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Mike Davis
                    last edited by

                    @Mike-Davis said in Visio 2016 Installation Error:

                    Just because you have 64 bit OS, doesn't mean you need or want 64 bit office. In fact in most cases you want 32 bit.

                    Is that really true today? What's the advantage to the lower version?

                    dafyreD Mike DavisM 2 Replies Last reply Reply Quote 0
                    • dafyreD
                      dafyre @scottalanmiller
                      last edited by

                      @scottalanmiller said in Visio 2016 Installation Error:

                      @Mike-Davis said in Visio 2016 Installation Error:

                      Just because you have 64 bit OS, doesn't mean you need or want 64 bit office. In fact in most cases you want 32 bit.

                      Is that really true today? What's the advantage to the lower version?

                      Plugins still work.

                      1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis @scottalanmiller
                        last edited by

                        @scottalanmiller said in Visio 2016 Installation Error:

                        Is that really true today? What's the advantage to the lower version?

                        Compatibility with other applications.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Mike Davis
                          last edited by

                          @Mike-Davis said in Visio 2016 Installation Error:

                          @scottalanmiller said in Visio 2016 Installation Error:

                          Is that really true today? What's the advantage to the lower version?

                          Compatibility with other applications.

                          Is that true across the board? Everything I run tends to be 64bit. I've not run 32bit Office in a long time, what would it be incompatible with?

                          1 Reply Last reply Reply Quote 0
                          • NDCN
                            NDC
                            last edited by

                            Microsoft still recommends 32bit for cross app and plugin compatibility reasons. I'm not sure I've encountered a situation where that actually ended up being important though. At least not in the last few years.

                            @scottalanmiller said in Visio 2016 Installation Error:

                            @Mike-Davis said in Visio 2016 Installation Error:

                            @scottalanmiller said in Visio 2016 Installation Error:

                            Is that really true today? What's the advantage to the lower version?

                            Compatibility with other applications.

                            Is that true across the board? Everything I run tends to be 64bit. I've not run 32bit Office in a long time, what would it be incompatible with?

                            Probably goofy internally built nonsense, addons from small developers who don't update often or at all etc. Nothing I've run into has been a problem though. At least not since the 2010 days. Maybe not even then.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @NDC
                              last edited by

                              @NDC said in Visio 2016 Installation Error:

                              Microsoft still recommends 32bit for cross app and plugin compatibility reasons. I'm not sure I've encountered a situation where that actually ended up being important though. At least not in the last few years.

                              @scottalanmiller said in Visio 2016 Installation Error:

                              @Mike-Davis said in Visio 2016 Installation Error:

                              @scottalanmiller said in Visio 2016 Installation Error:

                              Is that really true today? What's the advantage to the lower version?

                              Compatibility with other applications.

                              Is that true across the board? Everything I run tends to be 64bit. I've not run 32bit Office in a long time, what would it be incompatible with?

                              Probably goofy internally built nonsense, addons from small developers who don't update often or at all etc. Nothing I've run into has been a problem though. At least not since the 2010 days. Maybe not even then.

                              My recommendation is to avoid that crap 🙂 Run 64bit Office and weed out the garbage you shouldn't have installed!

                              1 Reply Last reply Reply Quote 0
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