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    The First Rule of VoIP

    IT Discussion
    pbx voip scott alan miller jared busch sip aix telephony isp sip trunk
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    • NashBrydgesN
      NashBrydges @scottalanmiller
      last edited by

      @scottalanmiller Right. That makes sense.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @NashBrydges
        last edited by

        @NashBrydges said in The First Rule of VoIP:

        @scottalanmiller Right. That makes sense.

        But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

        DashrenderD 1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said in The First Rule of VoIP:

          @NashBrydges said in The First Rule of VoIP:

          @scottalanmiller Right. That makes sense.

          But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

          Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

          scottalanmillerS 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in The First Rule of VoIP:

            @scottalanmiller said in The First Rule of VoIP:

            @NashBrydges said in The First Rule of VoIP:

            @scottalanmiller Right. That makes sense.

            But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

            Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

            That's the brute force method. QoS and a bigger pipe normally work as well, if you are really saturating it. And the second pipe approach works almost always BECAUSE the Internet itself is not a bottleneck.

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in The First Rule of VoIP:

              @Dashrender said in The First Rule of VoIP:

              @scottalanmiller said in The First Rule of VoIP:

              @NashBrydges said in The First Rule of VoIP:

              @scottalanmiller Right. That makes sense.

              But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

              Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

              That's the brute force method. QoS and a bigger pipe normally work as well, if you are really saturating it. And the second pipe approach works almost always BECAUSE the Internet itself is not a bottleneck.

              Well I was more talking about the main link being down for whatever reason.

              I've had cable internet at locations where 1+ hrs a month outage would be normal. Luckily that hasn't been the case for 4+ years.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in The First Rule of VoIP:

                @scottalanmiller said in The First Rule of VoIP:

                @Dashrender said in The First Rule of VoIP:

                @scottalanmiller said in The First Rule of VoIP:

                @NashBrydges said in The First Rule of VoIP:

                @scottalanmiller Right. That makes sense.

                But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

                Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

                That's the brute force method. QoS and a bigger pipe normally work as well, if you are really saturating it. And the second pipe approach works almost always BECAUSE the Internet itself is not a bottleneck.

                Well I was more talking about the main link being down for whatever reason.

                I've had cable internet at locations where 1+ hrs a month outage would be normal. Luckily that hasn't been the case for 4+ years.

                That may not be the problem, but we can all point to your posts about your shitty phone service which was bought through your ISP and has had multiple, hours long, outages.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @JaredBusch said in The First Rule of VoIP:

                  @Dashrender said in The First Rule of VoIP:

                  @scottalanmiller said in The First Rule of VoIP:

                  @Dashrender said in The First Rule of VoIP:

                  @scottalanmiller said in The First Rule of VoIP:

                  @NashBrydges said in The First Rule of VoIP:

                  @scottalanmiller Right. That makes sense.

                  But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

                  Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

                  That's the brute force method. QoS and a bigger pipe normally work as well, if you are really saturating it. And the second pipe approach works almost always BECAUSE the Internet itself is not a bottleneck.

                  Well I was more talking about the main link being down for whatever reason.

                  I've had cable internet at locations where 1+ hrs a month outage would be normal. Luckily that hasn't been the case for 4+ years.

                  That may not be the problem, but we can all point to your posts about your shitty phone service which was bought through your ISP and has had multiple, hours long, outages.

                  Hey I'm not defending my setup - you know that decision was NOT made by me!

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @Dashrender said in The First Rule of VoIP:

                    @JaredBusch said in The First Rule of VoIP:

                    @Dashrender said in The First Rule of VoIP:

                    @scottalanmiller said in The First Rule of VoIP:

                    @Dashrender said in The First Rule of VoIP:

                    @scottalanmiller said in The First Rule of VoIP:

                    @NashBrydges said in The First Rule of VoIP:

                    @scottalanmiller Right. That makes sense.

                    But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

                    Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

                    That's the brute force method. QoS and a bigger pipe normally work as well, if you are really saturating it. And the second pipe approach works almost always BECAUSE the Internet itself is not a bottleneck.

                    Well I was more talking about the main link being down for whatever reason.

                    I've had cable internet at locations where 1+ hrs a month outage would be normal. Luckily that hasn't been the case for 4+ years.

                    That may not be the problem, but we can all point to your posts about your shitty phone service which was bought through your ISP and has had multiple, hours long, outages.

                    Hey I'm not defending my setup - you know that decision was NOT made by me!

                    True. I should have said your employer's shitty phone service.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in The First Rule of VoIP:

                      @scottalanmiller said in The First Rule of VoIP:

                      @NashBrydges said in The First Rule of VoIP:

                      @scottalanmiller Right. That makes sense.

                      But the reality is, the Internet doesn't have call quality issues. Not realistically. Your WAN link is always where there are issues. The open Internet is so fast and vast, yes latency can hit you there, but it's not where people actually get issues.

                      Exactly - and that WAN link is the piece that I'm always personally concerned about - and to which Scott will say - if you are that worried, then you should have a second ISP delivering you service.

                      Which you can't do if your phone service is tied to your ISP! So that is one of the biggest deals is that you give up ISP redundancy.

                      1 Reply Last reply Reply Quote 0
                      • bigbearB
                        bigbear
                        last edited by

                        @scottalanmiller is right. The bottleneck is always the customer router. And not so much bandwidth as much as packets per second. Your dropbox sync is killing your phone calls 50 to 1 over bandwidth 99% of the time. Your $50 linksys router can't handle a million pps.

                        Most ISP's are little more than Broadsoft resellers with no interconnects in their local market. Even on the WISP side speeds are so good now that bundling voice isn't relevant.

                        1 Reply Last reply Reply Quote 2
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