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    Canon ImageRunner 1025iF

    Scheduled Pinned Locked Moved IT Discussion
    canonimagerunnersmtpoffice 365
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    • DustinB3403D
      DustinB3403
      last edited by

      Trying to get this printer setup with smtp functionality to be able to send faxes to an office 365 account.

      I've manually set the appropriate ports to 587, and have authentication enabled, confirmed and triple confirmed the email address and password.

      Everything I can find says it should work, yet it doesn't.

      Anyone else deal with one of this and get this working?

      The job log show this. I have a feeling I'm going to need a relay for this, but we absolutely do not want to use a relay.

      0_1493906572191_chrome_2017-05-04_10-01-59.png

      travisdh1T 1 Reply Last reply Reply Quote 1
      • travisdh1T
        travisdh1 @DustinB3403
        last edited by

        @DustinB3403 So call it a gmail account instead of a relay and be done with it (I kid!)

        Wish I could help rather than making jokes 😕

        1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre
          last edited by

          What about scanning to email? Does that work? Fix one and you fix the other, most likely.

          DustinB3403D 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch
            last edited by

            You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

            We answered this question (again) a month or so ago in another post.

            DustinB3403D 1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @JaredBusch
              last edited by

              @JaredBusch said in Canon ImageRunner 1025iF:

              You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

              We answered this question (again) a month or so ago in another post.

              I'll have to see if that is an option, do you recall who made the post? Was it me?

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @dafyre
                last edited by

                @dafyre said in Canon ImageRunner 1025iF:

                What about scanning to email? Does that work? Fix one and you fix the other, most likely.

                No, nothing email works if its not using a relay, which we are attempting to remove.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @DustinB3403
                  last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @DustinB3403
                    last edited by JaredBusch

                    @DustinB3403 said in Canon ImageRunner 1025iF:

                    @JaredBusch said in Canon ImageRunner 1025iF:

                    You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

                    We answered this question (again) a month or so ago in another post.

                    I'll have to see if that is an option, do you recall who made the post? Was it me?

                    Apparently longer ago than I thought.. It was December.

                    https://mangolassi.it/topic/11924/email-query/35

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @JaredBusch
                      last edited by

                      @JaredBusch said in Canon ImageRunner 1025iF:

                      @DustinB3403 said in Canon ImageRunner 1025iF:

                      @JaredBusch said in Canon ImageRunner 1025iF:

                      You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

                      We answered this question (again) a month or so ago in another post.

                      I'll have to see if that is an option, do you recall who made the post? Was it me?

                      Apparently longer ago than I thought.. It was December.

                      https://mangolassi.it/topic/11924/email-query/35

                      Thank you, I'll see if this is an option. Otherwise it's replace the device 🙂

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @DustinB3403
                        last edited by JaredBusch

                        @DustinB3403 said in Canon ImageRunner 1025iF:

                        @JaredBusch said in Canon ImageRunner 1025iF:

                        @DustinB3403 said in Canon ImageRunner 1025iF:

                        @JaredBusch said in Canon ImageRunner 1025iF:

                        You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

                        We answered this question (again) a month or so ago in another post.

                        I'll have to see if that is an option, do you recall who made the post? Was it me?

                        Apparently longer ago than I thought.. It was December.

                        https://mangolassi.it/topic/11924/email-query/35

                        Thank you, I'll see if this is an option. Otherwise it's replace the device 🙂

                        Using any Linux distro and Postfix will work perfectly as well. Just has to be configured correctly. But the Connector keeps it all inside Office 365

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @JaredBusch
                          last edited by

                          @JaredBusch said in Canon ImageRunner 1025iF:

                          @DustinB3403 said in Canon ImageRunner 1025iF:

                          @JaredBusch said in Canon ImageRunner 1025iF:

                          @DustinB3403 said in Canon ImageRunner 1025iF:

                          @JaredBusch said in Canon ImageRunner 1025iF:

                          You do not need to use a relay, you can simply mark your WAN IP trusted in Office 365 by making a connector.

                          We answered this question (again) a month or so ago in another post.

                          I'll have to see if that is an option, do you recall who made the post? Was it me?

                          Apparently longer ago than I thought.. It was December.

                          https://mangolassi.it/topic/11924/email-query/35

                          Thank you, I'll see if this is an option. Otherwise it's replace the device 🙂

                          Using any Linux distro and Postfix will work perfectly as well. Just has to be configured correctly. But the Connector keeps it all inside Office 365

                          One battle at a time, still need access to hypervisors here.

                          (new job)

                          1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato
                            last edited by

                            So does your Canon support TLS ? If not (I know you are using port 587) but RIcoh and Canons are common to not support this without much finagling with their configuration and firmware updates.
                            If you need a internal relay you can use Hmail
                            https://www.hmailserver.com/

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              No it doesn't appear to support TLS. We're going ahead with a connector and be done with it.

                              1 Reply Last reply Reply Quote 1
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