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    Transfer Failed on 38G Phones with FreePBX

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    • bigbearB
      bigbear
      last edited by

      I am using FreePBX and having trouble with blind transfers on 38G phones. 48g phones work fine.

      You hit transfer, dial the extension, hit transfer again and the call shows (Oh Hold) while it is transferred to the extension. When that call ends it returns a "Transfer Failed" to the original operator.

      Transfer Settings on my 48g and 38g are identical.

      Tested across several active FreePBX deployments with the same results. Using firmware 38.70.0.185

      JaredBuschJ 1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch @bigbear
        last edited by

        @bigbear said in Transfer Failed on 38G Phones with FreePBX:

        I am using FreePBX and having trouble with blind transfers on 38G phones. 48g phones work fine.

        You hit transfer, dial the extension, hit transfer again and the call shows (Oh Hold) while it is transferred to the extension. When that call ends it returns a "Transfer Failed" to the original operator.

        Transfer Settings on my 48g and 38g are identical.

        Tested across several active FreePBX deployments with the same results. Using firmware 38.70.0.185

        I have a couple of those sitting on the floor of my office. I can set one up later tonight if I have time.

        bigbearB 1 Reply Last reply Reply Quote 1
        • bigbearB
          bigbear @JaredBusch
          last edited by

          @JaredBusch Thanks.

          @NerdyDad said in Qubes OS - Using Xen to Secure Linux:

          Installed Qubes and is running. I like the concept but I kind of at the point of "Okay, what now?". I attempted to install the Brave browser and keep getting blocked. My best guess right now is outside firewall because we're not a Linux house at all. Attempted to do a Yum update and discovered that yum has been deprecated and is now going to DNF. WTF?

          Yeah that happened a couple years back. Everything is about pretty now.

          bigbearB 1 Reply Last reply Reply Quote 0
          • bigbearB
            bigbear @bigbear
            last edited by

            I don't know how that reply ended up here...

            1 Reply Last reply Reply Quote 0
            • bigbearB
              bigbear
              last edited by

              Just for future reference, its seems the issues with the 38G was with PJSIP. Switching to CHAN_SIP fixed the issue. Of course even the latest firmware is almost two years old.

              Searching around I found a guy who figured it out on the asterisk forums. Ran a simple iptables command to drop 503 responses and it fixed it. Not sure if responsive firewall or a reboot would overwrite it though.

              iptables -I OUTPUT -m string --string "SIP/2.0 503 Service Unavailable" --algo bm --to 65535 -j DROP

              Here is the post...

              https://community.asterisk.org/t/transfer-recalls-via-refer-notify-events/69764

              JaredBuschJ 1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @bigbear
                last edited by

                @bigbear OK that's interesting that PJ sip was causing a problem I know there are minor differences and some of the header information but it was designed to work with sip devices that don't know what PJSip is.

                1 Reply Last reply Reply Quote 0
                • bigbearB
                  bigbear
                  last edited by

                  I'm attempting to switch back to CHAN_SIP for my 38G Yealink due to some other odd behaviors.

                  I use the "switch driver" option under advanced in extensions. I enter new credentials and change to port 5160 on the Yealink. I get Registration Failed. Asterisk Log kicks out this...

                  [2017-03-30 09:09:57] NOTICE[2130] chan_sip.c: Registration from '"Test" sip:[email protected]:5160' failed for 'x.x.x.x:16144' - Wrong password
                  [2017-03-30 09:09:58] NOTICE[2130] chan_sip.c: Registration from '"Test" sip:[email protected]:5160' failed for 'x.x.x.x:16144' - Wrong password

                  I copied the sip secret again, and even defaulted the phone and reconfigured it manually and still get the same error on the phone and in asterisk.

                  Do I have to delete the extension and recreate it entirely?

                  JaredBuschJ 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @bigbear
                    last edited by

                    @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                    I'm attempting to switch back to CHAN_SIP for my 38G Yealink due to some other odd behaviors.

                    I use the "switch driver" option under advanced in extensions. I enter new credentials and change to port 5160 on the Yealink. I get Registration Failed. Asterisk Log kicks out this...

                    [2017-03-30 09:09:57] NOTICE[2130] chan_sip.c: Registration from '"Test" sip:[email protected]:5160' failed for 'x.x.x.x:16144' - Wrong password
                    [2017-03-30 09:09:58] NOTICE[2130] chan_sip.c: Registration from '"Test" sip:[email protected]:5160' failed for 'x.x.x.x:16144' - Wrong password

                    I copied the sip secret again, and even defaulted the phone and reconfigured it manually and still get the same error on the phone and in asterisk.

                    Do I have to delete the extension and recreate it entirely?

                    I have switched extensions back-and-forth many times between the two channel types with no issues so you should not have to delete your extension.

                    bigbearB 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @bigbear
                      last edited by

                      @bigbear log into that extension with A soft phone to make sure that everything actually does work on chan_sip,

                      Illuminate was going to be flaky phone from equation for troubleshooting

                      1 Reply Last reply Reply Quote 0
                      • bigbearB
                        bigbear
                        last edited by

                        Good thought. It did still fail from both soft phones.

                        Deleteing extension and recreated as CHAN_SIP, still fails.

                        I get nothing related to the registration attempt in that phone.

                        Now working from a different phone. I must not have CHAN_SIP allowed through responsive firewall. But this site is "Local" using the updated firewall terminology and the responsive firewall is enabled for CHAN_SIP.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • bigbearB
                          bigbear @JaredBusch
                          last edited by

                          @JaredBusch Do you use 5160 for CHAN_SIP on the phone when you switch to chan_sip?

                          I am going to go dig out a Yealink 48G.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @bigbear
                            last edited by

                            @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                            Good thought. It did still fail from both soft phones.

                            Deleteing extension and recreated as CHAN_SIP, still fails.

                            I get nothing related to the registration attempt in that phone.

                            Now working from a different phone. I must not have CHAN_SIP allowed through responsive firewall. But this site is "Local" using the updated firewall terminology and the responsive firewall is enabled for CHAN_SIP.

                            Change to trusted. And then make sure the IP is not already in the blacklist

                            bigbearB 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @bigbear
                              last edited by gjacobse

                              @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                              @JaredBusch Do you use 5160 for CHAN_SIP on the phone when you switch to chan_sip?

                              I am going to go dig out a Yealink 48G.

                              Why if a soft phone does not work using a phone is just more of a f***ing headache stick with the soft phone until you have something registering

                              1 Reply Last reply Reply Quote 0
                              • bigbearB
                                bigbear @JaredBusch
                                last edited by

                                @JaredBusch said in Transfer Failed on 38G Phones with FreePBX:

                                @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                                Good thought. It did still fail from both soft phones.

                                Deleteing extension and recreated as CHAN_SIP, still fails.

                                I get nothing related to the registration attempt in that phone.

                                Now working from a different phone. I must not have CHAN_SIP allowed through responsive firewall. But this site is "Local" using the updated firewall terminology and the responsive firewall is enabled for CHAN_SIP.

                                Change to trusted. And then make sure the IP is not already in the blacklist

                                Though its not the correct config I had it in trusted from the other week when I messing around.

                                I know I am missing some setting on my installation because the asterisk log isnt even showing the attempt to connect.

                                In the firewall I have responsive firewall enabled but also SIP (chan_sip_ set to local). Its a default installation so its shows port 5160 UDP for chan_sip, configured the phone the same port 5160.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @bigbear
                                  last edited by

                                  @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                                  @JaredBusch said in Transfer Failed on 38G Phones with FreePBX:

                                  @bigbear said in Transfer Failed on 38G Phones with FreePBX:

                                  Good thought. It did still fail from both soft phones.

                                  Deleteing extension and recreated as CHAN_SIP, still fails.

                                  I get nothing related to the registration attempt in that phone.

                                  Now working from a different phone. I must not have CHAN_SIP allowed through responsive firewall. But this site is "Local" using the updated firewall terminology and the responsive firewall is enabled for CHAN_SIP.

                                  Change to trusted. And then make sure the IP is not already in the blacklist

                                  Though its not the correct config I had it in trusted from the other week when I messing around.

                                  I know I am missing some setting on my installation because the asterisk log isnt even showing the attempt to connect.

                                  In the firewall I have responsive firewall enabled but also SIP (chan_sip_ set to local). Its a default installation so its shows port 5160 UDP for chan_sip, configured the phone the same port 5160.

                                  SO yeah either ht efirewall or some other network if Asterisk is not seeing it.

                                  1 Reply Last reply Reply Quote 0
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