All-in-one printer: Suggestions please
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@momurda said in All-in-one printer: Suggestions please:
The Brother 9xxx series is great. we have 2 of them here, 1 is years past any sort of maintenance other than new toners, and it just chugs along without issues.
We got a color Brother 9xxx series AIO (forget which one now) after getting a great Brother MFC-8800 AIO black and white printer. The 8800 is still going, but we had issues with the 9xxx series color one and were never able to get it working well. Even after calling support on it.... support was less than worthless, I got asked to FAX them a sample color copy, and they complained because I sent it as a high quality fax... never mind that the fax on their end was black and white while they were trying to diagnose a color printer.... ok, I'll endeavor not to rant on that incident anymore.
Edit: So yes, Brother lasers can be great, but I no longer trust their color lasers.
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Thank you all. I am sending these models to the procurement to see which is available there. Will get the pricing and meantime check the reviews of each in detail. So no one is leaning towards HP!
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There is some truth in this, but the initial price for there printers are alot cheaper with tons of features compared to the rest.
But for me if it was BW printing I will go for samsung m2070w after seeing it in action
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@msff-amman-Itofficer said in All-in-one printer: Suggestions please:
There is some truth in this, but the initial price for there printers are alot cheaper with tons of features compared to the rest.
But for me if it was BW printing I will go for samsung m2070w after seeing it in action
The Samsung B/W units are solid. They are the happy middle ground between HP and Brother. They are priced, for initial purchase more like Brother, and their cartridges are often much more cost effective than HP/Canon/Lexmark, etc. However, Brother keeps their costs down by separating the drum unit from the toner, which even with replacing the drum separate, is still cheaper long-run. Samsung has their toners built like HP, with the drum included with each cartridge, so every time you change a toner, you change the drum. I still often recommended Brother more, but I used to recommend a comparable Samsung to many home users and businesses if the initial price point was right.
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Oh, and I owned a Samsung CLP325W, which was a pretty good printer for me while I had it. I got mine refurbed, so it had some weird little quirks, but I was overall happy with it. I also had a Samsung SCX4623F that was solid for a B/W AIO. So I'm a Samsung fan. I just will always prefer Brother until shown that I shouldn't.
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@Ambarishrh I dont like HP printers anymore simply for the fact that toner is so damn expensive and you cant use 3rd party toners. The place i get my 3rd party toners is 1/3 to 1/4 the price of OEM. So even if 2/3 of them are defective i still come out even or ahead compared to OEM. However in my experience about 80-90% of them are not defective, meaning the company saves money compared to OEM.
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@momurda said in All-in-one printer: Suggestions please:
@Ambarishrh I dont like HP printers anymore simply for the fact that toner is so damn expensive and you cant use 3rd party toners. The place i get my 3rd party toners is 1/3 to 1/4 the price of OEM. So even if 2/3 of them are defective i still come out even or ahead compared to OEM. However in my experience about 80-90% of them are not defective, meaning the company saves money compared to OEM.
My issue with reman'ed cartridges is that it's a bad concept. I understand why people do it, but here's things to consider:
- Remanufactured cartridges are taking a cartridge that was probably used up, and putting fresh toner in it and resetting the chip in the cartridge.
- You don't know what the cartridge went through on it's initial life that could have damaged it, and reman'ed are not always good about checking for flaws in the cartridge they get before they do their voodoo that they do.
- The chips they replace with are often after-market so the machine doesn't read them as well
- The reman'ed cartridges never give you the same yield as OEM. Usually 50-60% is about as good as a lot do. Some do a little better, but the quality also is not as good, which for B/W isn't a big deal, but for color it is.
- Reman'ed cartridges risk ruining the printer, which if it's a little SOHO printer is a nuisance at worst, but if it's a big machine, that can be expensive for repair or replacement. I've seen MANY machines that people brought it after ONE generic cartridge that had the cartridge explode and the printer was dead. In some cases, it was machines that were workhorses that never died, and then one bad cartridge ruined it.
I am a firm believer in OEM cartridges. You have to do the risk/reward calculations yourself, but for me, I just stick to original cartridges. Then, if there's an issue, I can go back to the manufacturer and yell at them. And I know they will work, every time.
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@thanksajdotcom Yes one thing i will say is I dont use refurbs on big $20k copiers. Those are always under maintenance agreement so the toner comes with that. Only on the All in Ones or desktop printers.
I have never had a refurb cause problems other than not lasting as long or not being read(not a problem on Brother printers). the refurb'd high yield toners are 22.99 where i get them vs 87.99 OEM on amazon for one of my printers. -
@momurda said in All-in-one printer: Suggestions please:
@thanksajdotcom Yes one thing i will say is I dont use refurbs on big $20k copiers. Those are always under maintenance agreement so the toner comes with that. Only on the All in Ones or desktop printers.
I have never had a refurb cause problems other than not lasting as long or not being read(not a problem on Brother printers). the refurb'd high yield toners are 22.99 where i get them vs 87.99 OEM on amazon for one of my printers.Guessing either the TN650 or TN750? Also, yes, the cost savings can be substantial, but I personally would say if you have a good VAR that you can get good pricing through, it costs more, but I'd still stick with OEM. This might be something that we just have different approaches on, and that's fine. If you have a managed print contract, where they provide the toners, that's great, but I worked at a place that did that and the toners broke more machines than the money was saved. Granted, they were all little HP 1066 laser printers, so not exactly expensive to replace, but still, a headache. Also, if you don't have multiple toners on-hand, and one reman'ed doesn't work, you're SOL. I've seen that happen too.
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Apparently the only product we can choose is Canon as per their hardware catalog! Anyone used a Canon product before?
Available models are
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I had one Canon printer once, never again. Learned my lesson.
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That gives me some confidence!
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@Ambarishrh said in All-in-one printer: Suggestions please:
That gives me some confidence!
Just remember, it is only a printer
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Given that it is just an all in one printer, does the quality or reliability really play into it that much?
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@StrongBad said in All-in-one printer: Suggestions please:
Given that it is just an all in one printer, does the quality or reliability really play into it that much?
It does to your sanity.
When you have users screaming at you all the time that their printer doesn't work, it drives you mad.
While a much larger desktop machine I love our Laniers. They seem to require a minimal amount of maintenance and just do a good job.
https://i.imgur.com/wdQGNbG.png
We have a floor version of a Konica Minolta AIO - the one thing that drives me crazy about it is that you can't enter/edit the configuration while the machine is doing anything other than being idle. Due to our fax volume, this means that I must unplug the machine from the phone line and suspend the print queue to make changes to it.
The Laniers don't suffer this problem, nor has any other brand I've ever used.
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@Ambarishrh said in All-in-one printer: Suggestions please:
Apparently the only product we can choose is Canon as per their hardware catalog! Anyone used a Canon product before?
Available models are
I'm sorry you must deal with this. Canon machines ARE fairly durable, and are known to go basically not die. They are very similar to the HP LJ 4000 series. You still see Canons 15-20+ years later in production. However, you pay a HUGE premium for that, in the form of high-cost toners and the like.
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@Ambarishrh , do you have a limited selection in Canon to choose from, or just that you have to choose Canon?
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Also, is color still a requirement? Or can you go with a just b/w laser?
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Color still a requirement and the model that matches the req is Canon imageCLASS MF621Cn. The price point is big but yeah i guess this is what we can get.
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@Ambarishrh said in All-in-one printer: Suggestions please:
Color still a requirement and the model that matches the req is Canon imageCLASS MF621Cn. The price point is big but yeah i guess this is what we can get.
Just out of curiosity, why is Canon who you're stuck with?
