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    Hyper-V Guest - Unidentified Network

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    • pchiodoP
      pchiodo
      last edited by

      OK, so now I have dissolved the team again, removed the virtual switch, configured one of the physical adapters with a static IP and then have created a new virtual switch with only the one NIC. So as it stands, the management NIC is NIC1 and the Virtual switch NIC is NIC2.

      When I set the static on NIC2, it immediately connected to the network as normal.

      As soon as I recreated the virtual switch, NIC 2 on the physical box changed to Unidentified network, and of course, the VM has the same issue.

      So when NIC2 bound the host to the virtual, something went haywire.

      Still struggling..... ugh

      1 Reply Last reply Reply Quote 0
      • pchiodoP
        pchiodo
        last edited by

        As soon as I remove the virtual switch, NIC2 comes back online, and can be pinged from the network. It appears this issue is on the host level.

        1 Reply Last reply Reply Quote 1
        • ObsolesceO
          Obsolesce
          last edited by

          Is it a Broadcom NIC? Is the firmware up to date? There are issues that are now resolved with Broadcom NICs if you update the firmware, if not, (on the host) you'll need to go in to the advanced properties of the NIC and disable Virtual Machine Queues:

          Set-NetAdapterAdvancedProperty NIC1 -DisplayName “Virtual Machine Queues” -DisplayValue Disabled
          Set-NetAdapterAdvancedProperty NIC2 -DisplayName “Virtual Machine Queues” -DisplayValue Disabled
          Set-NetAdapterAdvancedProperty NIC3 -DisplayName “Virtual Machine Queues” -DisplayValue Disabled
          Set-NetAdapterAdvancedProperty NIC4 -DisplayName “Virtual Machine Queues” -DisplayValue Disabled

          If the above is all good or doesn't apply to you, have you:

          1. Set up the 3-NIC team FIRST
          2. Assign a static IP to the team
          3. Create a vSwitch in Hyper-V Manager, select the team NIC, UN-CHECK "Allow management operating system to share this network adapter".
          4. Assign above vSwitch (in #3 above) as the "Virtual Switch:" in your virtual machine's settings. You can reassign a VM's vNIC while it's running.
          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by JaredBusch

            Disabling VMQ is much simpler and should always be disabled with Broadcom NICs.

            Get-NetAdapterVmq | Disable-NetAdapterVmq 
            

            https://mangolassi.it/topic/8358/i-hate-vmq

            ObsolesceO 1 Reply Last reply Reply Quote 0
            • pchiodoP
              pchiodo
              last edited by

              VMQ has already been disabled. That was a standard when I loaded these boxes.

              1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender
                last edited by

                What was the last patch installed on the hypervisor?

                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @JaredBusch
                  last edited by Obsolesce

                  @JaredBusch said in Hyper-V Guest - Unidentified Network:

                  Disabling VMQ is much simpler and should always be disabled with Broadcom NICs.

                  Get-NetAdapterVmq | Disable-NetAdapterVmq 
                  

                  https://mangolassi.it/topic/8358/i-hate-vmq

                  Generally, you DO want to have VMQ enabled on your VM's Network Adapter, under Hardware Acceleration: "Enable virtual machine queue", and enabled on the HOST's network adapter. VMQ is not the issue. With VMQ enabled, you get even better performance (well, at least with 10gb speeds... probably not noticeable with 1gb). With VMQ disabled, the network load is on the Hosts CPU. VMQ off-loads it to the NIC, where it should be.

                  Where the problem lies, is with a select number of Broadcom NICs... specifically with the 57xx based chipsets. If you have one of the effected NICs, you should update the drivers, as it has now been resolved. If you can't update, then disable VMQ.

                  Here's the latest official Microsoft article regarding it:

                  https://support.microsoft.com/en-us/kb/2986895

                  1 Reply Last reply Reply Quote 1
                  • pchiodoP
                    pchiodo
                    last edited by

                    I'm back to this problem. I moved the load from this server to another server so I could further investigate. I think I found the issue, but not a resolution.

                    In Device Manager, I still have two rogue entries:

                    Hyper-V Virtual Ethernet Adapter
                    Microsoft Hyper-V Network Switch Default Miniport

                    Both of these have the following error:

                    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

                    An object ID was not found in the file

                    In PS the Get-VMNetworkAdapter - ManagementOS and Get-VMSwitch both come back with no results, yet they are listed in Device Manager. I can disable them in DM, but it does not resolve the issue. DM does not let me remove them, and Remove-VMSwitch and Remove-VMNetworkAdapter have no effect.

                    Any ideas?

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @pchiodo
                      last edited by

                      @pchiodo said in Hyper-V Guest - Unidentified Network:

                      I'm back to this problem. I moved the load from this server to another server so I could further investigate. I think I found the issue, but not a resolution.

                      In Device Manager, I still have two rogue entries:

                      Hyper-V Virtual Ethernet Adapter
                      Microsoft Hyper-V Network Switch Default Miniport

                      Both of these have the following error:

                      This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

                      An object ID was not found in the file

                      In PS the Get-VMNetworkAdapter - ManagementOS and Get-VMSwitch both come back with no results, yet they are listed in Device Manager. I can disable them in DM, but it does not resolve the issue. DM does not let me remove them, and Remove-VMSwitch and Remove-VMNetworkAdapter have no effect.

                      Any ideas?

                      Reinstall Hyper-V Server. Something is hosed. Well I guess in your case it is Server 2012 DataCenter?

                      pchiodoP 1 Reply Last reply Reply Quote 1
                      • pchiodoP
                        pchiodo @JaredBusch
                        last edited by

                        @JaredBusch That's really using a sledgehammer when a scalpel should be sufficient. I'd really like to find a resolution in case this comes up again. nuke and reload is a last resort IMHO.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @pchiodo
                          last edited by

                          @pchiodo said in Hyper-V Guest - Unidentified Network:

                          @JaredBusch That's really using a sledgehammer when a scalpel should be sufficient. I'd really like to find a resolution in case this comes up again. nuke and reload is a last resort IMHO.

                          Thanks for posting this - and while your hopefully found solution is a bit more useful considering that 2012 is still supported and sorta current, my wanting to fix my booting 2003 issue is along the same guise.

                          Sadly for both of us, it might not be worth the expense to our companies (in our time not working on other issues, if not in direct billing) versus just wiping and reinstalling.

                          pchiodoP 1 Reply Last reply Reply Quote 0
                          • pchiodoP
                            pchiodo @Dashrender
                            last edited by

                            @Dashrender I totally agree, and if this was a required production server, I'd be right on board. This particular server is not required for production, and I have moved its load to another Hyper-V server. Yes, I would like it back in the mix for load balancing and as a backup, but I still would like to take a little time to try and nail down the exact issue and solution before I just wipe it and reload.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @pchiodo
                              last edited by

                              @pchiodo said in Hyper-V Guest - Unidentified Network:

                              @Dashrender I totally agree, and if this was a required production server, I'd be right on board. This particular server is not required for production, and I have moved its load to another Hyper-V server. Yes, I would like it back in the mix for load balancing and as a backup, but I still would like to take a little time to try and nail down the exact issue and solution before I just wipe it and reload.

                              Right - but you missed the part about how this is possibly not beneficial to your company.

                              Like you, my 2003 server isn't in production either, I'm trying to make a CYA fully working/tested backup to put into the safety deposit box. Fixing the boot problem fully doesn't really help my company in any way since I have a usable solution for the boot issue. Fixing it takes me away from doing something of real value for my company, the same goes for you and solving this issue.

                              In the end, you and I both personally gain by having additional knowledge we didn't have before, but what we don't know is if that knowledge will have any outward value in the future. While your situation has a higher likeliness of having future value, people are still deploying Hyper-V 2012, and it's likely a very similar setup probably exists in Hyper-V 2016. My situation is completely different in that 2003 is old, does booting in a completely old manner - using P2V that's a mostly dead situation (very little P2Ving done anymore, most of it was already done), so I have very little chance of ever using this knowledge in the future.

                              pchiodoP 1 Reply Last reply Reply Quote 0
                              • pchiodoP
                                pchiodo @Dashrender
                                last edited by

                                @Dashrender said in Hyper-V Guest - Unidentified Network:

                                @pchiodo said in Hyper-V Guest - Unidentified Network:

                                @Dashrender I totally agree, and if this was a required production server, I'd be right on board. This particular server is not required for production, and I have moved its load to another Hyper-V server. Yes, I would like it back in the mix for load balancing and as a backup, but I still would like to take a little time to try and nail down the exact issue and solution before I just wipe it and reload.

                                Right - but you missed the part about how this is possibly not beneficial to your company.

                                Like you, my 2003 server isn't in production either, I'm trying to make a CYA fully working/tested backup to put into the safety deposit box. Fixing the boot problem fully doesn't really help my company in any way since I have a usable solution for the boot issue. Fixing it takes me away from doing something of real value for my company, the same goes for you and solving this issue.

                                In the end, you and I both personally gain by having additional knowledge we didn't have before, but what we don't know is if that knowledge will have any outward value in the future. While your situation has a higher likeliness of having future value, people are still deploying Hyper-V 2012, and it's likely a very similar setup probably exists in Hyper-V 2016. My situation is completely different in that 2003 is old, does booting in a completely old manner - using P2V that's a mostly dead situation (very little P2Ving done anymore, most of it was already done), so I have very little chance of ever using this knowledge in the future.

                                Agreed! In my particular case, I can see this happening again. We will likely not move off Server 2012 for the next 2-3 years depending on how fast our 3rd party apps adopt server 2016. This being the case, having a solution that takes minutes vs hours would be very valuable.

                                syko24S 1 Reply Last reply Reply Quote 0
                                • syko24S
                                  syko24 @pchiodo
                                  last edited by

                                  @pchiodo Your situation sounds similar to an issue I had a while back. I could not figure out what cause was but my workaround was to disable and then enable the network card in the VM. I use a schedule task to run at start up. Below is the script I use.

                                  netsh interface set interface "Ethernet 2" DISABLED
                                  netsh interface set interface "Ethernet 2" ENABLED

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • syko24S
                                    syko24
                                    last edited by

                                    Obviously use your Ethernet adapter's name

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @syko24
                                      last edited by

                                      @syko24 said in Hyper-V Guest - Unidentified Network:

                                      @pchiodo Your situation sounds similar to an issue I had a while back. I could not figure out what cause was but my workaround was to disable and then enable the network card in the VM. I use a schedule task to run at start up. Below is the script I use.

                                      netsh interface set interface "Ethernet 2" DISABLED
                                      netsh interface set interface "Ethernet 2" ENABLED

                                      He is not dealing at the VM level right now. He is on the host with no VM's

                                      1 Reply Last reply Reply Quote 0
                                      • syko24S
                                        syko24
                                        last edited by syko24

                                        Sorry missed the part where you said you moved the VMs to another system.

                                        Here is another possible solution. - http://www.wintips.org/fix-network-adapter-code-31-device-is-not-working-properly/

                                        1. Go into the registry (On the host) and export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
                                        2. Delete the subkey Config if it exists
                                          • If Config doesn't exist, look at the keys below Network and identify the rogue nics and delete the keys
                                        3. Go into device manager and try to uninstall the rogue nics
                                        4. Reboot
                                        1 Reply Last reply Reply Quote 1
                                        • pchiodoP
                                          pchiodo
                                          last edited by

                                          The solution to removing them and re-establishing the vSwitch and VM Adapters was to remove the Hyper-V Role and then reinstall the role.
                                          Specifically the following steps:

                                          1. Remove the network connections to the VMs
                                          2. Remove the vSwitch
                                          3. Dissolve the NIC Team
                                          4. Remove the Hyper-V Role
                                          5. Reboot
                                          6. Create new NIC Team
                                          7. Reinstall Hyper-V Role (Create vSwitch during role installation)
                                          8. Reboot
                                          9. Reattach the VMs and assign IPs if necessary

                                          Everything appears to work as normal now. Unsure of what caused the issue, but may have been related to a hard shutdown caused by a power outage and failure of the backup generator.

                                          JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @pchiodo
                                            last edited by

                                            @pchiodo So once the bad NICS were removed, everything worked?

                                            So I wonder if @syko24's method would have done it also.

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