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    TMobile CEO on Trash Talking in the HBR

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in TMobile CEO on Trash Talking in the HBR:

      @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

      @Dashrender said in TMobile CEO on Trash Talking in the HBR:

      @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

      Verizon used to have VERY terrible customer service. They have improved a lot. But the cost is CRAZY when I look at Tmobile. But reliability is most important to so I suck it up and pay Verzion every month.

      This is why I left Sprint - coverage was unusable at my home. AT&T works perfect.. according to T-Mobile's own maps I'll be roaming when at home.

      T-Mobile doesn't have roaming. So that's not a negative.

      But it also says my data would be non-LTE, so it's going to be pretty crappy and slow. Sure I'm home and probably have a home ISP to use, that's not the point.

      Well to quite some degree, it would be the point. You want the best price for the best service in reality, not in theory. Now if the issue is that you are often around town, need LTE and don't get it, that's logical. But being at home, and avoiding the best service because "in theory" it doesn't give you LTE when you would not want to use it anyway, that's really bad thinking.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in TMobile CEO on Trash Talking in the HBR:

        I really want to try Google Fi instead. But that would require moving my wife and mother-in-law to two new google phones.

        Looks interesting but I'm not sure it is cheaper than T-Mobile and looks far more limited. T-Mobile I get unlimited users are lower rates (with two at higher) with unlimited data rather than pay per GB. Would depend on use for sure, for only two users, Google Fi looks a lot cheaper. But for ten, probably not.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

          Minion QueenM 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

            @Dashrender said in TMobile CEO on Trash Talking in the HBR:

            @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

            @Dashrender said in TMobile CEO on Trash Talking in the HBR:

            @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

            Verizon used to have VERY terrible customer service. They have improved a lot. But the cost is CRAZY when I look at Tmobile. But reliability is most important to so I suck it up and pay Verzion every month.

            This is why I left Sprint - coverage was unusable at my home. AT&T works perfect.. according to T-Mobile's own maps I'll be roaming when at home.

            T-Mobile doesn't have roaming. So that's not a negative.

            But it also says my data would be non-LTE, so it's going to be pretty crappy and slow. Sure I'm home and probably have a home ISP to use, that's not the point.

            Well to quite some degree, it would be the point. You want the best price for the best service in reality, not in theory. Now if the issue is that you are often around town, need LTE and don't get it, that's logical. But being at home, and avoiding the best service because "in theory" it doesn't give you LTE when you would not want to use it anyway, that's really bad thinking.

            yeah I know.. But looking at their pricing, 3 phones on T-Mobile is $140/month, my current ATT is $145 with 15 GB of data, something we never get close to. But this is before the $25/month discount I get with ATT, making my pretax bill $120, saving me $20/month.

            Google Fi could save me some money, $20 first line and $15 ea extra line means $50 for calling/texting/access, plus $10/gig. We average around 6 Gig/month So that's another $60, total $110 plus taxes. Still, only a $10/month saving over AT&T, and I'm at 6 GB a month instead of 15. A heavy month could easy kill a whole year's worth of saving moving to Fi.

            If I was a heavier data user, T Mobile would probably make more sense for me, even though it would be considerably more expensive when considering my discount (16% more).

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • Minion QueenM
              Minion Queen @scottalanmiller
              last edited by

              @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

              One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

              For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

              DashrenderD MattSpellerM scottalanmillerS 3 Replies Last reply Reply Quote 1
              • DashrenderD
                Dashrender @Minion Queen
                last edited by

                @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                Is it even as low as 90%? 😛

                Yeah I tend to agree.

                As to Scott's question - what does someone do who is using a Google Fi phone? I guess the same thing they could do in the US, start looking for who carries the Google Pixel in a store where they are, if anyone does. At least in the US, that's Verizon. Looks like you can get the Pixel at a Best Buy store as well - though not sure if it would require you to either already have a Verizon account or not.

                1 Reply Last reply Reply Quote 0
                • MattSpellerM
                  MattSpeller @Minion Queen
                  last edited by

                  @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                  @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                  One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                  For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                  They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • Minion QueenM
                    Minion Queen
                    last edited by

                    I think it is Rogers or something like that (I can tell you tomorrow cause I will be driving through to get from NY to MI).

                    MattSpellerM 1 Reply Last reply Reply Quote 1
                    • MattSpellerM
                      MattSpeller @Minion Queen
                      last edited by

                      @Minion-Queen Rogers, Bell, Telus

                      There are some other ones but I sincerely doubt you'll ever go to Saskatchewan (directly above Montana / North Dakota)

                      Minion QueenM scottalanmillerS 2 Replies Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in TMobile CEO on Trash Talking in the HBR:

                        yeah I know.. But looking at their pricing, 3 phones on T-Mobile is $140/month, my current ATT is $145 with 15 GB of data, something we never get close to. But this is before the $25/month discount I get with ATT, making my pretax bill $120, saving me $20/month.

                        The secret with T-Mobile is getting as many as people as you can onto your plan. We are a family of three lines right now and will be adding the fourth for Luciana in a couple years at most. Adding parents, cousins, roommates, etc. drops the per line price like crazy.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Minion Queen
                          last edited by

                          @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                          @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                          One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                          For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                          Because Canada and Mexico are 100% included as non-foreign, it affects more than you'd think.

                          1 Reply Last reply Reply Quote 0
                          • Minion QueenM
                            Minion Queen @MattSpeller
                            last edited by

                            @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                            @Minion-Queen Rogers, Bell, Telus

                            There are some other ones but I sincerely doubt you'll ever go to Saskatchewan (directly above Montana / North Dakota)

                            Rogers is probably it then.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @MattSpeller
                              last edited by

                              @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                              @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                              @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                              One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                              For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                              They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                              I think that they are local. In most countries they are known as T or any number of other brands. Looks for someone with pink as their corporate colour.

                              MattSpellerM 1 Reply Last reply Reply Quote 1
                              • MattSpellerM
                                MattSpeller @scottalanmiller
                                last edited by

                                @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                                @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                                For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                                They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                                I think that they are local. In most countries they are known as T or any number of other brands. Looks for someone with pink as their corporate colour.

                                Virgin?

                                Rogers Bell and Telus are the only ones that own towers in Canada (with exceptions)

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @MattSpeller
                                  last edited by

                                  @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                  @Minion-Queen Rogers, Bell, Telus

                                  There are some other ones but I sincerely doubt you'll ever go to Saskatchewan (directly above Montana / North Dakota)

                                  Was only minutes from Saskatchewan a few weeks ago.

                                  MattSpellerM 1 Reply Last reply Reply Quote 0
                                  • MattSpellerM
                                    MattSpeller @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                    @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                    @Minion-Queen Rogers, Bell, Telus

                                    There are some other ones but I sincerely doubt you'll ever go to Saskatchewan (directly above Montana / North Dakota)

                                    Was only minutes from Saskatchewan a few weeks ago.

                                    😮 I'm really sorry to hear that lol

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @MattSpeller
                                      last edited by

                                      @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                      @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                      @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                      @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                                      @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                      One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                                      For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                                      They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                                      I think that they are local. In most countries they are known as T or any number of other brands. Looks for someone with pink as their corporate colour.

                                      Virgin?

                                      Rogers Bell and Telus are the only ones that own towers in Canada (with exceptions)

                                      Canada might be the one country without a local T brand. Canada is the wasteland of business, if there is one country that international companies want to avoid, it's Canada.

                                      MattSpellerM 1 Reply Last reply Reply Quote 0
                                      • MattSpellerM
                                        MattSpeller @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                        @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                        @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                        @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                        @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                                        @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                        One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                                        For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                                        They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                                        I think that they are local. In most countries they are known as T or any number of other brands. Looks for someone with pink as their corporate colour.

                                        Virgin?

                                        Rogers Bell and Telus are the only ones that own towers in Canada (with exceptions)

                                        Canada might be the one country without a local T brand. Canada is the wasteland of business, if there is one country that international companies want to avoid, it's Canada.

                                        I think it's more like

                                        "Why would we setup an office in that frozen wasteland when we can just use the American office and make the northerners pay more"

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @MattSpeller
                                          last edited by

                                          @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                          @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                          @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                          @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                          @MattSpeller said in TMobile CEO on Trash Talking in the HBR:

                                          @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                                          @scottalanmiller said in TMobile CEO on Trash Talking in the HBR:

                                          One thing that is a big deal with T-Mobile, they have local stores everywhere. I mean all over the world. You get off the train in Bucharest, T-Mobile is at the end of the platform before you even get coffee. For traveling that's a big deal. With Google, if your phone dies while abroad, what do you do?

                                          For 90% of the people the fact that it works outside of the US doesn't matter. This is why I have a Tmobile phone because I do travel to Canada often enough to make it worth it and of course my one trip to the UK a couple years ago.

                                          They must have a roaming agreement with someone, I can't recall seeing them anywhere!

                                          I think that they are local. In most countries they are known as T or any number of other brands. Looks for someone with pink as their corporate colour.

                                          Virgin?

                                          Rogers Bell and Telus are the only ones that own towers in Canada (with exceptions)

                                          Canada might be the one country without a local T brand. Canada is the wasteland of business, if there is one country that international companies want to avoid, it's Canada.

                                          I think it's more like

                                          "Why would we setup an office in that frozen wasteland when we can just use the American office and make the northerners pay more"

                                          Actually, now that we are talking about it, I'm pretty sure that I talked to people in Canada about how brilliant T-Mobile was and it turns out that you can't even get service there. Canadians have to have a US friend with a US address get the phone in the US and ship it to them in Canada. So it isn't that they charge more, but that they just avoid it. Then AT&T (Rogers) charges more as there isn't any competition.

                                          1 Reply Last reply Reply Quote 0
                                          • travisdh1T
                                            travisdh1 @dafyre
                                            last edited by

                                            @dafyre said in TMobile CEO on Trash Talking in the HBR:

                                            @Minion-Queen said in TMobile CEO on Trash Talking in the HBR:

                                            I so wish I could be a T-mobile customer. We just do not have good enough coverage. I would be off line so much if I moved to them. I spend way too much time in rural areas that they just don't' cover.

                                            I am constantly checking other providers. 200 a month is killing me for phones.

                                            alt text
                                            alt text

                                            Just have to be able to live on the Sprint or T-Mobile network. Paying full price for the phone is the only real painful thing, but it's also part of how my bill is so tiny.

                                            dafyreD 1 Reply Last reply Reply Quote 0
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