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    Long Shot - Evolution & Zimbra GAL

    IT Discussion
    zimbra evolution email ldap zimbra gal
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    • anthonyhA
      anthonyh
      last edited by scottalanmiller

      I think this may be a long shot, but worth a try!

      Does anyone know how to add the Zimbra GAL as an LDAP address book in Evolution? The following article exists to show how to set this up for multiple mail clients (sadly excludes Evolution), and I cannot seem to adapt any of the examples to Evolution.

      https://wiki.zimbra.com/wiki/Mail_Client_LDAP_Configuration

      Any ideas? I'd love to get this working as a possible alternative to Outlook for our users.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Unfortunately I've never worked with Evolution.

        1 Reply Last reply Reply Quote 0
        • anthonyhA
          anthonyh
          last edited by

          Alright, I posted to the Zimbra Forums. Once my post is approved by a moderator I'll link it here.

          1 Reply Last reply Reply Quote 1
          • anthonyhA
            anthonyh
            last edited by

            So far not very helpful...

            https://forums.zimbra.org/viewtopic.php?f=15&t=60661

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Well I just installed Evolution. I've never used it so will have to poke around a bit.

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              • anthonyhA
                anthonyh
                last edited by anthonyh

                I just tried setting up LDAP address book in Thunderbird and cannot get it to work. So, I suspect it's something with Zimbra and not Evolution, but we'll see. Here is their official wiki article on specifically setting up the GAL in Thunderbird:

                https://wiki.zimbra.com/wiki/Configure_Zimbra_GAL_as_LDAP_addressbook_in_Thunderbird

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @anthonyh
                  last edited by

                  @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                  I just tried setting up LDAP address book in Thunderbird and cannot get it to work. So, I suspect it's something with Zimbra and not Evolution, but we'll see. Here is their official wiki article on specifically setting up the GAL in Thunderbird:

                  https://wiki.zimbra.com/wiki/Configure_Zimbra_GAL_as_LDAP_addressbook_in_Thunderbird

                  What kind of errors do you get?

                  anthonyhA 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Are you sure that you have remote access to LDAP?

                    1 Reply Last reply Reply Quote 0
                    • anthonyhA
                      anthonyh @scottalanmiller
                      last edited by anthonyh

                      @scottalanmiller said in Long Shot - Evolution & Zimbra GAL:

                      @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                      I just tried setting up LDAP address book in Thunderbird and cannot get it to work. So, I suspect it's something with Zimbra and not Evolution, but we'll see. Here is their official wiki article on specifically setting up the GAL in Thunderbird:

                      https://wiki.zimbra.com/wiki/Configure_Zimbra_GAL_as_LDAP_addressbook_in_Thunderbird

                      What kind of errors do you get?

                      @scottalanmiller said in Long Shot - Evolution & Zimbra GAL:

                      Are you sure that you have remote access to LDAP?

                      I've made sure that port 389 is open with firewalld on the Zimbra server. I don't believe there is anything else that would prevent communication since I'm on the same internal network as it (well, different subnet, but there shouldn't be anything in the way is what I mean).

                      I haven't done any hard core debugging, but it just doesn't seem to authenticate. When it prompts for me to enter my password, I enter my password and it asks again...and again...and again. I'm using the right password, I swear. 😄

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @anthonyh
                        last edited by

                        @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                        @scottalanmiller said in Long Shot - Evolution & Zimbra GAL:

                        @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                        I just tried setting up LDAP address book in Thunderbird and cannot get it to work. So, I suspect it's something with Zimbra and not Evolution, but we'll see. Here is their official wiki article on specifically setting up the GAL in Thunderbird:

                        https://wiki.zimbra.com/wiki/Configure_Zimbra_GAL_as_LDAP_addressbook_in_Thunderbird

                        What kind of errors do you get?

                        @scottalanmiller said in Long Shot - Evolution & Zimbra GAL:

                        Are you sure that you have remote access to LDAP?

                        I've made sure that port 389 is open with firewalld on the Zimbra server. I don't believe there is anything else that would prevent communication since I'm on the same internal network as it (well, different subnet, but there shouldn't be anything in the way is what I mean).

                        I haven't done any hard core debugging, but it just doesn't seem to authenticate. When it prompts for me to enter my password, I enter my password and it asks again...and again...and again. I'm using the right password, I swear. 😄

                        What does...

                        netstat -tulpn
                        

                        Tell you?

                        anthonyhA 1 Reply Last reply Reply Quote 0
                        • anthonyhA
                          anthonyh @scottalanmiller
                          last edited by

                          I see a bunch of active connections, but nothing over port 389.

                          If I do the following from my workstation, I get "ldap_bind: Invalid credentials (49)"

                          ldapwhoami -x -h mail.ourserver.org -D uid=myuser,ou=people,dc=ourserver,dc=org -W
                          

                          or

                          ldapsearch -x -h mail.ourserver.org -D uid=myuser,ou=people,dc=ourserver,dc=org 'objectClass=*' -W
                          

                          We do use external authentication (Active Directory). I wonder if that has something to do with it. The last time I set this up was, literally, over 5 years ago. Back then, I believe, Zimbra allowed unauthenticated binds. I suppose I could modify the LDAP config to allow that again?

                          Hmmm...

                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @anthonyh
                            last edited by

                            @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                            I see a bunch of active connections, but nothing over port 389.

                            Then LDAP isn't available as a service to connect to yet.

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                            • scottalanmillerS
                              scottalanmiller @anthonyh
                              last edited by

                              @anthonyh said in Long Shot - Evolution & Zimbra GAL:

                              We do use external authentication (Active Directory). I wonder if that has something to do with it.

                              That would be my guess.

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                              • StrongBadS
                                StrongBad
                                last edited by

                                Does Zimbra disable its own LDAP service when it uses Microsoft's instead?

                                anthonyhA 1 Reply Last reply Reply Quote 0
                                • anthonyhA
                                  anthonyh @StrongBad
                                  last edited by anthonyh

                                  @StrongBad said in Long Shot - Evolution & Zimbra GAL:

                                  Does Zimbra disable its own LDAP service when it uses Microsoft's instead?

                                  It does not. Zimbra is heavily dependent on its LDAP setup. I don't know how the AD authentication piece works, but I do know accounts, distribution lists, aliases, etc, are all in its local LDAP database.

                                  Back in the day at my previous job where we were using the GAL via external mail clients (Thunderbird, to be exact), no authentication was required to bind to Zimbra's LDAP. I forget which version changed that, if it was version 7 or version 8.

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                                  • anthonyhA
                                    anthonyh
                                    last edited by

                                    Yep, it's not working due to using external authentication. Looks like I may need to create a dummy account to authenticate to Zimbra's LDAP, which is not terrible (but not ideal).

                                    https://bugzilla.zimbra.com/show_bug.cgi?id=50248

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                                    • anthonyhA
                                      anthonyh
                                      last edited by

                                      Used the local admin account to bind, and GAL address autocompletion works in Evolution and Thunderbird. So, thats good. Now to create that dummy account...

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