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    Firmware update for HP printers bans third-party ink

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    hp printer hp printers inkjet ink firmware updates
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    • gjacobseG
      gjacobse
      last edited by

      This post is deleted!
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      • art_of_shredA
        art_of_shred Banned
        last edited by

        Printing may go away as a thing at some point in the future, but it won't happen fast. We're still in a system whose principles require hard copy as a backup of a great many things... but that is shrinking. Either way, while I believe that HP has the right to protect their proprietary interests, that's going to bite them in the butt.

        1 Reply Last reply Reply Quote 0
        • wrx7mW
          wrx7m
          last edited by

          If I could, I would throw all of our printers into the recycle bin, after taking a bat, Office Space-style, to every last mother effing one of them.

          art_of_shredA 1 Reply Last reply Reply Quote 5
          • art_of_shredA
            art_of_shred Banned @wrx7m
            last edited by

            @wrx7m said in Firmware update for HP printers bans third-party ink:

            If I could, I would throw all of our printers into the recycle bin, after taking a bat, Office Space-style, to every last mother effing one of them.

            That should be the most upvoted post on any topic, right there.

            1 Reply Last reply Reply Quote 4
            • gjacobseG
              gjacobse
              last edited by

              The new firmware update has cause many - including myself issue. In March 2016 I purchased new ink from iKong on Amazon and didn't really need it until about the end of July.

              Last weeks update 'broke' the cartridges I have. Moving forward, I went back to my order to find that the item is not available any longer. There were other listed cartridges reported to work with the new firmware.

              Going over the reviews from others that had purchased the iKong pack (950xl/951xl) reported having contacted iKong and had received new cartridges free of charge with updated chips which would work.

              As these were less than 1 year old and the experience from others, I contacted iKong and received an apology and offer to try a new set.

              The new set should be here next week, and I am out nothing. If they work it's still a good value for the $18.oo spent as the seller / maker has made good on their product.

              We will see if they work and for how long. I'm not completely of the mind that it's iKong's place to apologize as the whole debacle starts with HP. However I believe they are going above and beyond in the attempt to make it right.

              scottalanmillerS 1 Reply Last reply Reply Quote 3
              • scottalanmillerS
                scottalanmiller @gjacobse
                last edited by

                @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

                gjacobseG 1 Reply Last reply Reply Quote 1
                • gjacobseG
                  gjacobse @scottalanmiller
                  last edited by

                  @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                  @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

                  There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @gjacobse
                    last edited by

                    @gjacobse said in Firmware update for HP printers bans third-party ink:

                    @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                    @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

                    There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.

                    Did you update it or did it update itself? Or is this simply a time bomb?

                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @scottalanmiller
                      last edited by

                      @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                      @gjacobse said in Firmware update for HP printers bans third-party ink:

                      @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                      @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

                      There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.

                      Did you update it or did it update itself? Or is this simply a time bomb?

                      No action on my part. printer did this upon it's own accord - which I suppose you could consider a time bomb. I'll take a look at the GUI in a moment - have to address an issue.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @gjacobse
                        last edited by

                        @gjacobse said in Firmware update for HP printers bans third-party ink:

                        @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                        @gjacobse said in Firmware update for HP printers bans third-party ink:

                        @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                        @gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?

                        There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.

                        Did you update it or did it update itself? Or is this simply a time bomb?

                        No action on my part. printer did this upon it's own accord - which I suppose you could consider a time bomb. I'll take a look at the GUI in a moment - have to address an issue.

                        That's where it crosses into the clearly illegal territory. Designing a device to self destruct is illegal.

                        1 Reply Last reply Reply Quote 1
                        • gjacobseG
                          gjacobse
                          last edited by

                          HP Driver and support page shows that the current firmware was published in March 2016, so this may not be 'completely new'

                          Several other searches report success with downgrading the firmware, but the download isn't direct from HP.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Crazy. I hope millions of people stop buying HP forever because of this. I'll certainly never do business with them again.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              @Dominica just said that they have started a new ink subscription model that is likely why they decided to vandalize peoples' printers in the hopes of extorting more money from them through the new subscription model.

                              1 Reply Last reply Reply Quote 1
                              • gjacobseG
                                gjacobse
                                last edited by

                                As a temporary work around I have re-connected the old HP LJ3030.. which isn't networkable. However I have a very old SimpleShare NAS that can act as a print server. it's not worked right in a while with the external USB devices, but is currently. So I am able to print (the UPS shipping labels) for the now.

                                Sometimes it pays to keep old tech around.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  As a long term solution... Brother printers.

                                  gjacobseG prcssupportP 2 Replies Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                                    As a long term solution... Brother printers.

                                    Might go Lexmark

                                    1 Reply Last reply Reply Quote 0
                                    • travisdh1T
                                      travisdh1
                                      last edited by

                                      Or Epson EcoTanks. The secretary here loves it, even tho it tends to get paper jams.

                                      1 Reply Last reply Reply Quote 0
                                      • bbigfordB
                                        bbigford
                                        last edited by

                                        I always recommend Epson for inkjet and laserjet is a toss up. When I go for low cost I recommend Brother, anything else is usually HP or Canon.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Epson and Brother are good. Never been happy with Lexmark.

                                          1 Reply Last reply Reply Quote 2
                                          • prcssupportP
                                            prcssupport @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Firmware update for HP printers bans third-party ink:

                                            As a long term solution... Brother printers.

                                            Maybe I won't let my wife sell my brother "printer" in the garage sale after all.

                                            I have an hp office jet pro x451. So far it's been amazing but I haven't burned through the factory cartridges just yet.

                                            I was planning on buying after market refills, hoping I wouldn't have an issue.

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