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    Domain user - open file warning

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    • A
      AshKetchum
      last edited by

      how to fix when a domain user start getting an open file warning every time he open a desktop shortcut?

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Can you tell us the exact warning?

        1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre
          last edited by

          If the file came from the internet or a network share, or the shortcut points to a network share, you may be able to right click on the file or shortcut and go to Properties, and then choose the "Unblock" this file option...

          0_1471349372029_upload-646f63e8-ec9f-435a-8519-5c2b50d565df

          1 Reply Last reply Reply Quote 2
          • A
            AshKetchum
            last edited by

            Hi,

            the shortcut is from homefolder, and all the shortcuts are asking or showing the warning. please see screenshot. http://imgur.com/a/mlYIU

            Its not happening before but recently started and it also happens on some other domain users.

            1 Reply Last reply Reply Quote 0
            • dafyreD
              dafyre
              last edited by

              It appears that the shortcut is coming from a file server as opposed to the local machine. You'll likely need to add the File Server into the Trusted Sites in Internet Explorer or Internet Options, and that warning should go away.

              DustinB3403D BrainsB 2 Replies Last reply Reply Quote 3
              • DustinB3403D
                DustinB3403 @dafyre
                last edited by

                @dafyre said in Domain user - open file warning:

                It appears that the shortcut is coming from a file server as opposed to the local machine. You'll likely need to add the File Server into the Trusted Sites in Internet Explorer or Internet Options, and that warning should go away.

                This, or take a look at your file server and get it properly configured.

                Is this a word document, or an EXE. It doesn't matter much, just curious as I know if I were to download a file from an untrusted source I'd get an alert similar to this.

                How is this file server configured, do you have a work-group or domain setup? Do you have a split domain maybe where this file server resides?

                1 Reply Last reply Reply Quote 1
                • A
                  AshKetchum
                  last edited by

                  we have domain setup and everything is working properly. then this week, this user encounter this warning alert.

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                  • A
                    AshKetchum
                    last edited by

                    Hi,

                    Any idea how to check this issue please?

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                    • dafyreD
                      dafyre
                      last edited by

                      Is there any reason for them to not have this file saved directly on their computer?

                      I've also recommended that you Add this server to the Trusted Sites in Internet Explorer (set it up as file://domain.com/fileshare) and that should help to clear this issue up.

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                      • A
                        AshKetchum
                        last edited by

                        the exact warning are shown below. it never happen before now its happening to all his shortcuts.

                        0_1472147347036_J6IWS6i.png

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                        • A
                          AshKetchum
                          last edited by

                          their files are actually on their desktop.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @AshKetchum
                            last edited by

                            @AshKetchum said in Domain user - open file warning:

                            their files are actually on their desktop.

                            The shortcut is on the desktop, but the file is on a server.

                            I get this same message when copying/open files from my NAS, but not from my Windows SMB servers.

                            1 Reply Last reply Reply Quote 0
                            • BrainsB
                              Brains @dafyre
                              last edited by

                              @dafyre Yep. Add that local domain to the Trusted Sites list and map it via fqdn

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                              • black3dynamiteB
                                black3dynamite
                                last edited by

                                User Configuration > Policies > Administrative Templates >
                                Windows Components/Internet Explorer/Internet Control Panel/Security Page

                                Site to Zone Assignment List

                                Value name
                                file://domain.local

                                Value
                                1

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                                • nadnerBN
                                  nadnerB
                                  last edited by

                                  From what I can see, it's a shortcut to a open shortcut file (.lnk) instead of an actual file.

                                  1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    I wonder why he is getting this message when using a shortcut (.lnk file) to access a file on a network share? I don't get that when I use shortcut files to my network. Only when copying files from my NAS to my PC

                                    1 Reply Last reply Reply Quote 0
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