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    Removed ADFS, CRM plugin for Outlook wont authenticate now

    IT Discussion
    adfs active directory outlook outlook crm
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    • momurdaM
      momurda
      last edited by scottalanmiller

      Seems it is still trying to use claims based auth(adfs) to authenticate
      Only a couple people use the CRM plugin for Outlook and i forgot to test that before removal.

      Authentication failed
      at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider1.AuthenticateClaims() at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider1.SignIn()
      at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
      at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
      at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)

      Logging in to https://crm.mydomain.com works without issue in IE/edge/chrome.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Oh man, I hate ADFS.

        1 Reply Last reply Reply Quote 1
        • jt1001001J
          jt1001001
          last edited by

          Have you tried uninstalling the plugin, reboot, and reinstalling the plugin?

          1 Reply Last reply Reply Quote 0
          • momurdaM
            momurda
            last edited by

            Yes i hate adfs as well. Breathe on it and it breaks. l have uninstalled, removed %appdata% for crm, reinstalled. Same error. I can even get to the discovery service url the plugin checks without errors from ie/edge.

            1 Reply Last reply Reply Quote 0
            • momurdaM
              momurda
              last edited by

              I swear sometimes I am just too stupid. Restarting the CRM server fixed the problem.
              Problem fixed in 5 minutes after smashing my head against the wall for hours.

              1 Reply Last reply Reply Quote 2
              • coliverC
                coliver
                last edited by

                Man am I the only one that doesn't have issues with ADFS? It just works with little to no intervention on our part.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @coliver
                  last edited by

                  @coliver said in Removed ADFS, CRM plugin for Outlook wont authenticate now:

                  Man am I the only one that doesn't have issues with ADFS? It just works with little to no intervention on our part.

                  Yes. It's just awful.

                  Why do you have ADFS? Why not just sync?

                  1 Reply Last reply Reply Quote 0
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