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    Burned by Eschewing Best Practices

    IT Discussion
    best practices
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    • Reid CooperR
      Reid Cooper
      last edited by

      You can also point out things like....

      "We obviously see how this benefits you personally, you are doubling the quote while pushing all of the risk on to us while making us dependent on you for support. No question there, we know why this is your go to solution. But we aren't interested in that, what we want to know is where does this benefit us given that clearly it's not for performance, safety or cost. I'm uncertain why you would feel comfortable pitching this without a clear RIO."

      1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        A totally different tactic.... find the materials on the IPOD, getting advice from vendors, Emperor's New Storage, risk assessment, etc. and compile them into a report. Make a nice PDF. GIve a pre-vendor presentation on just how much you know the IPOD, why it makes no sense, why it should never be proposed and how you need everyone to be on the lookout for a predatory vendor that might try to play them to make a big score because they were not ready ahead of time. Be the expert in the vendor's likely bad solution rather than the defensive guy that got blindsided and doesn't like his proposal being questions.

        You want them to know, without a doubt, that you knew more about the vendor's likely proposed solution than the vendor does and make sure that your management understands that you considered it, evaluated it and knew that it was a ridiculous option before it get proposed, not after.

        Then management can be mad with you, rather than being caught not understanding the discussion.

        1 Reply Last reply Reply Quote 3
        • DustinB3403D
          DustinB3403 @Reid Cooper
          last edited by

          @Reid-Cooper I've been asked to sit in, not to question. Meaning I don't get the option to raise those questions.

          As if I'm supposed to be a fly on the wall, yet when we go to have a private discussion regarding the very same things you've mentioned in "Ask them . . . " that the result is "well you should've asked when they were here"

          I totally get what you're saying and it is good advice, but my point was more about "What should be done to not be a passive person in the meetings upfront?"

          IT Guy/Sales Person battle royal!

          If that makes sense?

          Reid CooperR 2 Replies Last reply Reply Quote 1
          • Reid CooperR
            Reid Cooper @DustinB3403
            last edited by

            @DustinB3403 said in Burned by Eschewing Best Practices:

            @Reid-Cooper I've been asked to sit in, not to question. Meaning I don't get the option to raise those questions.

            Then I guess the real answer is... you are there only to be kept up to date, your opinion is not requested. If they don't care about your input, just sit there and watch them get sold down the river. No skin off your back.

            1 Reply Last reply Reply Quote 0
            • Reid CooperR
              Reid Cooper @DustinB3403
              last edited by

              @DustinB3403 said in Burned by Eschewing Best Practices:

              I totally get what you're saying and it is good advice, but my point was more about "What should be done to not be a passive person in the meetings upfront?"

              If you are not allowed to talk in the meeting, then nothing.

              1 Reply Last reply Reply Quote 0
              • E
                eneeldssi
                last edited by

                Man, that would kill me. I'm about trying to help offer the best solution, and when I see someone leading someone off in the wrong direction, I feel a moral obligation to call out someone's shit.

                If the people can't handle that, or don't want you to open your mouth, you shouldn't be there.

                Not that I'm suggesting to hurt yourself financially - the world we live in tells us to make our money where we can, because if you don't someone else will swoop in and take what should have been yours... but damn, if they really don't want you to talk, why do they even have you there?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @eneeldssi
                  last edited by

                  @eneeldssi said in Burned by Eschewing Best Practices:

                  Man, that would kill me. I'm about trying to help offer the best solution, and when I see someone leading someone off in the wrong direction, I feel a moral obligation to call out someone's shit.

                  That's a common trait in IT.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    HP MSA in DAS configuration failing whenever a host reboots.

                    https://community.spiceworks.com/topic/1761280-hyper-v-clustered-das-storage-goes-offline-when-one-host-is-restarted

                    1 Reply Last reply Reply Quote 1
                    • T
                      tiagom
                      last edited by

                      This will take a while to get through haha

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @tiagom
                        last edited by

                        @tiagom said in Burned by Eschewing Best Practices:

                        This will take a while to get through haha

                        Yeah, it's a pretty good collection. Sadly we missed years of things and we still only notice them every so often.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          HP P2000 (MSA) ....

                          Single controller failing causes both controllers to fail taking down the whole enclosure.

                          https://community.spiceworks.com/topic/1766518-replacing-hp-p2000-g3-sas-with-hp-msa2000-g3-sas

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Just in case it goes away, because I'm so tired of hearing people tell me that I'm insane for thinking that this is even a possibility.

                            0_1471026693039_Screenshot from 2016-08-12 14-28-42.png

                            DustinB3403D 1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403 @scottalanmiller
                              last edited by

                              @scottalanmiller clearly both the OP and HP are wrong, dual controllers CAN'T take out the entire enclosure. It's literally impossible..

                              Get with the program!

                              1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403
                                last edited by

                                I suspect this topic to get worse.

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  tiagom @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Burned by Eschewing Best Practices:

                                  I suspect this topic to get worse.

                                  "We currently have 12*SAS 15k disks in RAID6 and hot spare (3 drives lost) in each SAN, 300Gb HDs in SAN1 (2.7TB), 600GB HDs in SAN2 (5.4 Tb)."

                                  No no you can only still lose two drives at once even with that hot spare.

                                  1 Reply Last reply Reply Quote 0
                                  • guyinpvG
                                    guyinpv
                                    last edited by

                                    I've stopped emptying people's Recycle Bin because I keep finding out people "store stuff there" cause they "know how to find it" quickly.

                                    One particular boss of mine used to "store" stuff in the Recycle Bin (same with email trash) because it was so easy to just click <delete> on a file and know exactly where it went to find later. She would eventually purge trash items over a certain age.

                                    One too many times getting a deer-in-headlights look when someone found out I emptied the trash while cleaning up the system. "I wanted those files!!!!"

                                    T scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • T
                                      tiagom @guyinpv
                                      last edited by

                                      @guyinpv Wow that's amazingly stupid.

                                      guyinpvG 1 Reply Last reply Reply Quote 2
                                      • guyinpvG
                                        guyinpv @tiagom
                                        last edited by

                                        @tiagom said in Burned by Eschewing Best Practices:

                                        @guyinpv Wow that's amazingly stupid.

                                        And I couldn't get them to stop. They would just chuckle "ya ya ya I know I shouldn't put stuff there, but it's just easy and fast for me to work that way..."

                                        travisdh1T 1 Reply Last reply Reply Quote 0
                                        • T
                                          tiagom
                                          last edited by

                                          If you made a script to auto empty the trash, they would stop very quickly haha.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • travisdh1T
                                            travisdh1 @guyinpv
                                            last edited by

                                            @guyinpv said in Burned by Eschewing Best Practices:

                                            @tiagom said in Burned by Eschewing Best Practices:

                                            @guyinpv Wow that's amazingly stupid.

                                            And I couldn't get them to stop. They would just chuckle "ya ya ya I know I shouldn't put stuff there, but it's just easy and fast for me to work that way..."

                                            It's easier and faster for me to just drop your paycheck into the shredder, I think I'll do that from now on.

                                            DashrenderD 1 Reply Last reply Reply Quote 1
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