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    Hard Reset iPhone 5c without iCloud password

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    • thanksajdotcomT
      thanksajdotcom
      last edited by

      I have a friend who has a daughter, who had her iCloud account setup by her ex. Her ex blocked her and she wants to reset her phone. She doesn't care about losing anything. But without the iCloud password, she has been unable to. She doesn't have the password, or access to the email that the account is under.

      I did some Googling and had her try a couple things, but nothing is working. All the info I have is this:
      iPhone 5c 9.2.1 (13D15)

      Any suggestions? I am far from an Apple expert. Any help would be greatly appreciated. The links I sent her are these:
      https://drfone.wondershare.com/icloud/how-to-remove-icloud-account.html
      http://www.shoutpedia.com/delete-icloud-account-without-entering-password-selling-iphone/

      Thanks,
      A.J.

      C 1 Reply Last reply Reply Quote 0
      • NicN
        Nic
        last edited by

        afaik all you have to do is make sure "find my iphone" is turned off before doing a factory reset. Do you need the iCloud access to turn off that setting on the phone?

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          With any iDevice with iOS 7 or greater doing a factory reset requires you to sign back into the iCloud account used after a factory reset.

          It's an anti-theft measure.

          gjacobseG 1 Reply Last reply Reply Quote 2
          • DustinB3403D
            DustinB3403 @Nic
            last edited by

            @Nic said in Hard Reset iPhone 5c without iCloud password:

            afaik all you have to do is make sure "find my iphone" is turned off before doing a factory reset. Do you need the iCloud access to turn off that setting on the phone?

            iCloud 'is' FindMyIphone

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              Going through the process in my head, this may be your best and only bet - unless you take it to the Apple Store. The servicing Phone provider might be able to do something, but I am unsure.

              I believe it part of the draw on security on the iOS platform is that you have to follow certain steps for safe guards.

              thanksajdotcomT 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                The only way we are able to ensure our iPads aren't stolen and missing is by keeping the iCloud password a secret. No one has that password.

                We also have restrictions in place with Apple Configurator (and Meraki) as follow-up security measures.

                1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse @DustinB3403
                  last edited by

                  @DustinB3403 said in Hard Reset iPhone 5c without iCloud password:

                  With any iDevice with iOS 7 or greater doing a factory reset requires you to sign back into the iCloud account used after a factory reset.

                  It's an anti-theft measure.

                  Yes - to turn off Find my iPhone, you have to sign into your iCloud account

                  1 Reply Last reply Reply Quote 1
                  • NicN
                    Nic
                    last edited by

                    I guess if the iCloud account is under his control then he essentially controls the phone then. Small claims court?

                    1 Reply Last reply Reply Quote 1
                    • s.hacklemanS
                      s.hackleman
                      last edited by

                      Worth a shot Link

                      There are always ways around this. I used to work for a company that bought old iPhones to resell them. It is just about finding the right work arounds for the given OS.

                      NicN thanksajdotcomT 2 Replies Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @gjacobse
                        last edited by

                        @gjacobse said in Hard Reset iPhone 5c without iCloud password:

                        Going through the process in my head, this may be your best and only bet - unless you take it to the Apple Store. The servicing Phone provider might be able to do something, but I am unsure.

                        I believe it part of the draw on security on the iOS platform is that you have to follow certain steps for safe guards.

                        They did that. The Genius bar was unable to help them.

                        1 Reply Last reply Reply Quote 0
                        • NicN
                          Nic @s.hackleman
                          last edited by

                          @s.hackleman said in Hard Reset iPhone 5c without iCloud password:

                          Worth a shot Link

                          There are always ways around this. I used to work for a company that bought old iPhones to resell them. It is just about finding the right work arounds for the given OS.

                          If that even works, doesn't that get rid of the whole point of iCloud and Find My iPhone?

                          1 Reply Last reply Reply Quote 2
                          • thanksajdotcomT
                            thanksajdotcom @s.hackleman
                            last edited by

                            @s.hackleman said in Hard Reset iPhone 5c without iCloud password:

                            Worth a shot Link

                            There are always ways around this. I used to work for a company that bought old iPhones to resell them. It is just about finding the right work arounds for the given OS.

                            One of the links above was the same as that article. They said it didn't help. I should add I'm not the one following these tutorials. The people doing the work are not technical...

                            s.hacklemanS 1 Reply Last reply Reply Quote 0
                            • BRRABillB
                              BRRABill
                              last edited by

                              It's because for every legit person like this, there are 99 with stolen phones.

                              Stupid stealing humans.

                              1 Reply Last reply Reply Quote 2
                              • s.hacklemanS
                                s.hackleman @thanksajdotcom
                                last edited by

                                @thanksajdotcom said in Hard Reset iPhone 5c without iCloud password:

                                @s.hackleman said in Hard Reset iPhone 5c without iCloud password:

                                Worth a shot Link

                                There are always ways around this. I used to work for a company that bought old iPhones to resell them. It is just about finding the right work arounds for the given OS.

                                One of the links above was the same as that article. They said it didn't help. I should add I'm not the one following these tutorials. The people doing the work are not technical...

                                I figured I was close to the same, I just noticed that the article I posted specifically mentioned your iOS version. I will guess the "In this method, you have to toggle the “Find My iPhone” off and tap on “Delete iCloud Account” at the same time." part is what is getting them. At this point they can spend an evening hacking away trying to get this to work, or just go get a new phone. If it is a iPhone 5c, it had a pretty good run, time to upgrade.

                                1 Reply Last reply Reply Quote 2
                                • B
                                  BQ888
                                  last edited by

                                  Hope this guide works.

                                  1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ
                                    last edited by

                                    http://i149.photobucket.com/albums/s62/Gitster59/holy_thread_resurrection_batman.jpg

                                    1 Reply Last reply Reply Quote 5
                                    • C
                                      Carnival Boy
                                      last edited by

                                      Shouldn't there be a rule that prevents new users from posting links?

                                      1 Reply Last reply Reply Quote 2
                                      • Deleted74295D
                                        Deleted74295 Banned
                                        last edited by

                                        Or Lazarus thread posts.

                                        1 Reply Last reply Reply Quote 2
                                        • Minion QueenM
                                          Minion Queen Banned
                                          last edited by

                                          Being a new user means they probably haven't read through the rules yet. Be nice.....

                                          BRRABillB 1 Reply Last reply Reply Quote 1
                                          • BRRABillB
                                            BRRABill @Minion Queen
                                            last edited by

                                            @Minion-Queen said in Hard Reset iPhone 5c without iCloud password:

                                            Being a new user means they probably haven't read through the rules yet. Be nice.....

                                            It's odd though when they post a link to a commercial product.

                                            1 Reply Last reply Reply Quote 0
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