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    Dell PERC Question (Server Down)

    IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      is the firmware up to date on the EDGE drives?

      BRRABillB 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said:

        @Dashrender said:

        Curious, why do you have two SSDs in a RAID 10 on a server. Not that there can't be good reasons, just seems unusual.

        Cachecade?

        Apparently 1 TB of storage is enough for some people 🙂 I guess we'll see this more and more, fewer and fewer drives needed, especially since you don't need drive bays, aka spindles for performance.

        1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @Dashrender
          last edited by

          @Dashrender said:

          is the firmware up to date on the EDGE drives?

          I purchased it very recently, so assuming, yes.

          I sent an e-mail to my rep at xByte. We'll see what they say.

          Maybe someone here at ML could also ping a xByte tech person to chime in. I'm not sure who that is, exactly.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @BRRABill
            last edited by

            @BRRABill said:

            @Dashrender said:

            is the firmware up to date on the EDGE drives?

            I purchased it very recently, so assuming, yes.

            I sent an e-mail to my rep at xByte. We'll see what they say.

            Maybe someone here at ML could also ping a xByte tech person to chime in. I'm not sure who that is, exactly.

            LOL - purchased recently? Sadly I've bought drives from CDW that were 4+ firmware versions behind. With Dell and HP it's pretty easy to get and update drives firmware, no idea how xByte handles that.

            BRRABillB 1 Reply Last reply Reply Quote 0
            • BRRABillB
              BRRABill @Dashrender
              last edited by

              @Dashrender said:

              LOL - purchased recently? Sadly I've bought drives from CDW that were 4+ firmware versions behind. With Dell and HP it's pretty easy to get and update drives firmware, no idea how xByte handles that.

              I'm definitely ASSSUMing (I know, I know) that xByte has the latest stuff on there, but we shall see tomorrow I guess.

              It's been running OK (with Hyper-V) for a few weeks with no issue. I am in NO WAY blaming XS. Just saying that for informational purposes.

              1 Reply Last reply Reply Quote 1
              • BRRABillB
                BRRABill
                last edited by

                Ooooops. My DATTO box (which uses ShadowProtect) clearly did not like whatever happened. It seems to be running a full backup again.

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  Xbyte pre updates all firmware on what they ship for the server.

                  Well never checked the drives. but everything else is. That is part of their service.

                  BRRABillB 1 Reply Last reply Reply Quote 1
                  • BRRABillB
                    BRRABill @JaredBusch
                    last edited by

                    @JaredBusch said:

                    Xbyte pre updates all firmware on what they ship for the server.

                    Well never checked the drives. but everything else is. That is part of their service.

                    Considering how they guarantee the drives work with the DELL stuff, I figured that wouldn't be an issue, but it doesn't hurt to double check, I guess.

                    Maybe one of the SSDs just had one too many jelly beans...

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      Dell and HP drives are also guaranteed to work, doesn't mean they are updated. xByte probably isn't like CDW or most VARs - being smaller, they probably spend the time updating everything providing better customer service.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said:

                        Dell and HP drives are also guaranteed to work, doesn't mean they are updated. xByte probably isn't like CDW or most VARs - being smaller, they probably spend the time updating everything providing better customer service.

                        No,
                        It is literally a line item option when you purchase from them.
                        0_1459138797996_upload-b4e18eb6-c3db-4e53-b9a7-427539315cc9

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @JaredBusch
                          last edited by

                          @JaredBusch said:

                          @Dashrender said:

                          Dell and HP drives are also guaranteed to work, doesn't mean they are updated. xByte probably isn't like CDW or most VARs - being smaller, they probably spend the time updating everything providing better customer service.

                          No,
                          It is literally a line item option when you purchase from them.
                          0_1459138797996_upload-b4e18eb6-c3db-4e53-b9a7-427539315cc9

                          cool.

                          1 Reply Last reply Reply Quote 0
                          • BRRABillB
                            BRRABill
                            last edited by

                            This was a purchase of just the drives, so I guess it is possible.

                            1 Reply Last reply Reply Quote 1
                            • BRRABillB
                              BRRABill
                              last edited by

                              Turns out xByte thinks it IS the drives.

                              Working with them now to figure out a fix, which is definitely going to involve new DELL-branded drives.

                              Why is ML always right? 😉

                              travisdh1T DashrenderD 2 Replies Last reply Reply Quote 1
                              • travisdh1T
                                travisdh1 @BRRABill
                                last edited by travisdh1

                                @BRRABill said:

                                Turns out xByte thinks it IS the drives.

                                Working with them now to figure out a fix, which is definitely going to involve new DELL-branded drives.

                                Why is ML always right? 😉

                                Because the collective is always better than the individual? "You will be assimilated."

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @BRRABill
                                  last edited by

                                  @BRRABill said:

                                  Turns out xByte thinks it IS the drives.

                                  Working with them now to figure out a fix, which is definitely going to involve new DELL-branded drives.

                                  Why is ML always right? 😉

                                  Wait - what? Why? Does xByte no longer believe in their SSDs?

                                  BRRABillB 1 Reply Last reply Reply Quote 0
                                  • BRRABillB
                                    BRRABill @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    Wait - what? Why? Does xByte no longer believe in their SSDs?

                                    I would not say that.

                                    I'm not really sure WHAT is going on. I did ask for clarification as to what they think the issue is.

                                    Now I just pray the thing stays up until I can get a new array in there. I'll probably going to start a "which hard drive thread" as well as a "how do i copy this XS instance" thread. 🙂

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      If you were building a SuperMicro server I might suggest something like the Samsung 850 Pro drives. Under provision them by 20% and you'll statically be fine for the life of a standard server.

                                      So I wonder - where is the issue with the Edge drives.

                                      BRRABillB 2 Replies Last reply Reply Quote 0
                                      • BRRABillB
                                        BRRABill @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        So I wonder - where is the issue with the Edge drives.

                                        I think it is something with how the DELL servers talk to them.

                                        The DELLs only like it when their drives are in there. The DELL tech I spoke with said that if the drives don't return exactly what the PERC is looking for, it can offline the array, and that the error I saw is almost always a drive issue.

                                        I'm still waiting to hear back from my rep (Brad) at xByte on the specifics of why they think this did not work.

                                        Who (whom?) is the main xByte contact here at ML. Maybe we can loop them in.

                                        1 Reply Last reply Reply Quote 0
                                        • BRRABillB
                                          BRRABill @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          If you were building a SuperMicro server I might suggest something like the Samsung 850 Pro drives. Under provision them by 20% and you'll statically be fine for the life of a standard server.

                                          That was the first thing I was told. If you buy DELL, stick with the ecosystem. But I felt confident the EDGE drives would be OK.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @BRRABill
                                            last edited by

                                            @BRRABill said:

                                            @Dashrender said:

                                            If you were building a SuperMicro server I might suggest something like the Samsung 850 Pro drives. Under provision them by 20% and you'll statically be fine for the life of a standard server.

                                            That was the first thing I was told. If you buy DELL, stick with the ecosystem. But I felt confident the EDGE drives would be OK.

                                            Stick with ecosystem = yes. But - as I understand it - and frankly I can't believe no one from xByte has jumped in here yet - xByte had the EDGE drives built to answer the exact calls coming from the PERC cards so they basically look like DELL drives to the PERC cards. Is that not the case? Psst.. that's not for you to answer, that's for xByte to answer.

                                            1 Reply Last reply Reply Quote 0
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