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    Airwatch (or any iPad MDM)- anyone here use or heard of it?

    Scheduled Pinned Locked Moved IT Discussion
    airwatchmdm
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Know the name but have never used it.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by Dashrender

        They use the MDM to lock down/out the appstore, prevent internet access from the device, and track unit location.

        They can also use it to disable the device in case of theft (most likely, employee theft).

        It uses a 3G/4G data plan, and to keep the company from having huge data plans, they prevent the use of internet over their plan.

        scottalanmillerS stacksofplatesS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said:

          They can also use it to disable the device in case of theft (most likely, employee theft).

          I hate it when people steal my employees.

          1 Reply Last reply Reply Quote 3
          • stacksofplatesS
            stacksofplates @Dashrender
            last edited by

            @Dashrender said:

            They use the MDM to lock down/out the appstore, prevent internet access from the device, and track unit location.

            They can also use it to disable the device in case of theft (most likely, employee theft).

            It uses a 3G/4G data plan, and to keep the company from having huge data plans, they prevent the use of internet over their plan.

            Ya I get the use for that, but just seemed like a lot to push a file.

            I've seen people say this is free but I've never used it or seen if it works well

            https://meraki.cisco.com/products/systems-manager

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @stacksofplates
              last edited by

              @johnhooks said:

              @Dashrender said:

              They use the MDM to lock down/out the appstore, prevent internet access from the device, and track unit location.

              They can also use it to disable the device in case of theft (most likely, employee theft).

              It uses a 3G/4G data plan, and to keep the company from having huge data plans, they prevent the use of internet over their plan.

              Ya I get the use for that, but just seemed like a lot to push a file.

              I've seen people say this is free but I've never used it or seen if it works well

              https://meraki.cisco.com/products/systems-manager

              If they were only pushing a file I agree, but they really do need to lock the devices down so the end users aren't using it inappropriately.

              I'll take a look at the Meraki option.
              Thanks

              stacksofplatesS 1 Reply Last reply Reply Quote 1
              • stacksofplatesS
                stacksofplates @Dashrender
                last edited by

                @Dashrender said:

                @johnhooks said:

                @Dashrender said:

                They use the MDM to lock down/out the appstore, prevent internet access from the device, and track unit location.

                They can also use it to disable the device in case of theft (most likely, employee theft).

                It uses a 3G/4G data plan, and to keep the company from having huge data plans, they prevent the use of internet over their plan.

                Ya I get the use for that, but just seemed like a lot to push a file.

                I've seen people say this is free but I've never used it or seen if it works well

                https://meraki.cisco.com/products/systems-manager

                If they were only pushing a file I agree, but they really do need to lock the devices down so the end users aren't using it inappropriately.

                I'll take a look at the Meraki option.
                Thanks

                I just signed up for a demo with the Manage Engine MDM. It's free for up to 25 devices and 1 technician.

                https://www.manageengine.com/mobile-device-management/pricing.html

                1 Reply Last reply Reply Quote 2
                • DashrenderD
                  Dashrender
                  last edited by

                  Thanks - currently I'm not being paid to look into this. So now I'll need to remember these if they decide to hire me.

                  1 Reply Last reply Reply Quote 1
                  • aaron-closed accountA
                    aaron-closed account Banned
                    last edited by

                    This post is deleted!
                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @aaron-closed account
                      last edited by

                      @aaron said:

                      I've always considered MDM to be more of deployment of app/settings to the system. Not files. That seems odd to me.

                      Using these like mobile terminals for factory or field workers - the need/desire to send pricing guides, build specs, etc seems highly desirable. You definitely don't want to require that access to the internet be required each time you want to look at this information.

                      Deleted74295D 1 Reply Last reply Reply Quote 0
                      • C
                        Carnival Boy
                        last edited by

                        I use Meraki. It's pretty basic. I'm happy with it for free but I doubt it will solve your problem. I think a lot of issues are at Apple's end and how restrictive they make their OS, as a lot of these MDM solutions appear to work much better on Android devices.

                        stacksofplatesS 1 Reply Last reply Reply Quote 1
                        • Deleted74295D
                          Deleted74295 Banned @Dashrender
                          last edited by

                          @Dashrender said:

                          You definitely don't want to require that access to the internet be required each time you want to look at this information.

                          Does dropox for biz or one drive for biz have an ipad app that allows downloading locally?

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @Deleted74295
                            last edited by

                            @Breffni-Potter said:

                            @Dashrender said:

                            You definitely don't want to require that access to the internet be required each time you want to look at this information.

                            Does dropox for biz or one drive for biz have an ipad app that allows downloading locally?

                            They have a sync client - but I have no idea if you can force those apps to download upon publishing a document there.

                            1 Reply Last reply Reply Quote 0
                            • Deleted74295D
                              Deleted74295 Banned
                              last edited by

                              Personally, is it not up to the field engineers to DL the material they need before heading to site?

                              "Oh sorry customer, the files I need are not with me"
                              "Well why? Whose fault is that"
                              "Our IT Department"

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                These are plumbers. They don't visit the shop daily. They work out of their trucks and get their assignments electronically.

                                So no, they wouldn't necessarily have the ability to download something while at the office.

                                1 Reply Last reply Reply Quote 0
                                • Deleted74295D
                                  Deleted74295 Banned
                                  last edited by

                                  Can they not download at home before heading out for the day?

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                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    Why the push to put the onus on the end user to do a task as simple as syncing/pushing a file to remote device?

                                    This places a burden on them unnecessarily that would allow them to fail. We can or at least should be able to do something as simple as push a file to a remote device with little effort.

                                    @Breffni-Potter said:

                                    Can they not download at home before heading out for the day?

                                    Let's assume for the moment that they can't connect to the WiFi at home, primarily because there is no reason for them to since they aren't allowed access to Safari or the app store, so there is no reason for them to be on any WiFi. The same would go for plugging it into their computer at home.

                                    Don't think of this as an iPad, think of it as dedicated black box with a screen that's only function is to provide the function the company wants.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      Don't think of this as an iPad, think of it as dedicated black box with a screen that's only function is to provide the function the company wants.

                                      Seems like a custom app would be best for that, then.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        Don't think of this as an iPad, think of it as dedicated black box with a screen that's only function is to provide the function the company wants.

                                        Seems like a custom app would be best for that, then.

                                        maybe so, but that would be much more expensive than just shipping out a PDF every month.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          Currently they write their invoices up on paper based on information in the iPad. They could definitely use an app on the iPad instead that they put everything in, then a printer in the truck to print an invoice.

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                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            Don't think of this as an iPad, think of it as dedicated black box with a screen that's only function is to provide the function the company wants.

                                            Seems like a custom app would be best for that, then.

                                            maybe so, but that would be much more expensive than just shipping out a PDF every month.

                                            Depends, making an app isn't necessarily that much work for something really simple.

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