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    Skype for Business and IP Phones

    Scheduled Pinned Locked Moved IT Discussion
    skype for business
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    • DashrenderD
      Dashrender @Minion Queen
      last edited by

      @Minion-Queen said:

      Remember this is all tied in to the Microsoft Ecosystem. So you are paying for "premium" services of being able to make a call from outlook 🙂

      LOL - do people actually do that?

      I've been seeing pictures and video of West Coast tech companies for years, but never seen one in person. The idea of no walls, very little if any dedicated space to a specific person, the need to wear headphones to block the rest of the world out while you attempt to work.

      I took a tour of Drop Box last week. Holy Sh*t those places are real. Almost no one over the age of 30 (in fact, only saw two people we were sure were older than 30). Not a cube wall in site! All the conference rooms had transparent glass walls/doors. 70%+ were wearing headphones, nearly every desk had a Cisco phone on it.

      I asked about using softphones, they said they exist, but almost no one uses them.

      There was a cafeteria in both buildings, with amazing food along with a bar that was stocked with at least 15 kinds of beer. There was also a shelf with some booze on it, but apparently a few years ago there was an issue with some interns so that was really cut back.

      In all of the work areas there were 15 ft long islands with drawers full of candy bars, energy drinks, gum, etc. In the middle, a mini fridge with Monster drinks and other colas.

      There was a vending machine with computer components (Keyboards, mice, iPads, etc) anyone could just swipe their badge and get anything they wanted. Of course if you take to much, you'll get canned.

      dafyreD 1 Reply Last reply Reply Quote 0
      • dafyreD
        dafyre @Dashrender
        last edited by

        @Dashrender said:

        @Minion-Queen said:

        Remember this is all tied in to the Microsoft Ecosystem. So you are paying for "premium" services of being able to make a call from outlook 🙂

        LOL - do people actually do that?

        I've been seeing pictures and video of West Coast tech companies for years, but never seen one in person. The idea of no walls, very little if any dedicated space to a specific person, the need to wear headphones to block the rest of the world out while you attempt to work.

        I took a tour of Drop Box last week. Holy Sh*t those places are real. Almost no one over the age of 30 (in fact, only saw two people we were sure were older than 30). Not a cube wall in site! All the conference rooms had transparent glass walls/doors. 70%+ were wearing headphones, nearly every desk had a Cisco phone on it.

        I asked about using softphones, they said they exist, but almost no one uses them.

        There was a cafeteria in both buildings, with amazing food along with a bar that was stocked with at least 15 kinds of beer. There was also a shelf with some booze on it, but apparently a few years ago there was an issue with some interns so that was really cut back.

        In all of the work areas there were 15 ft long islands with drawers full of candy bars, energy drinks, gum, etc. In the middle, a mini fridge with Monster drinks and other colas.

        There was a vending machine with computer components (Keyboards, mice, iPads, etc) anyone could just swipe their badge and get anything they wanted. Of course if you take to much, you'll get canned.

        Can I go work for DropBox?

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          What was equally amazing.. with all that food everywhere, I don't recall seeing that many over weight people.

          dafyreD 1 Reply Last reply Reply Quote 1
          • dafyreD
            dafyre @Dashrender
            last edited by

            @Dashrender If they're all under 30, their "adult" metabolism hasn't kicked in yet, ha ha ha.

            DashrenderD 1 Reply Last reply Reply Quote 2
            • DashrenderD
              Dashrender @dafyre
              last edited by

              @dafyre said:

              @Dashrender If they're all under 30, their "adult" metabolism hasn't kicked in yet, ha ha ha.

              lol hadn't considered that.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said:

                $15 per user per month for the PBX option seems like to much.

                My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

                That's still REALLY high.

                DashrenderD 1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @Dashrender said:

                  $15 per user per month for the PBX option seems like to much.

                  My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

                  That's still REALLY high.

                  What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    @scottalanmiller said:

                    @Dashrender said:

                    $15 per user per month for the PBX option seems like to much.

                    My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

                    That's still REALLY high.

                    What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.

                    $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by Dashrender

                      @scottalanmiller said:

                      $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

                      $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
                      https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

                      What do you get for that extra $15/u/m

                      1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

                      2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

                      3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

                      4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @Dashrender
                        last edited by

                        @Dashrender said:

                        @scottalanmiller said:

                        $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

                        $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
                        https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

                        What do you get for that extra $15/u/m

                        1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

                        2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

                        3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

                        4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices

                        Perhaps all of those features are worth $15/u/m, but they aren't to me.

                        This appears to be the only plan that supports cloud PBX.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          I thought that you were talking about your ISP?

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by Dashrender

                            @scottalanmiller said:

                            I thought that you were talking about your ISP?

                            No, the ISP is $20/u/m for all cabling, switches and connectivity, unlimited calling local.

                            Figure the phones are $150, the cabling is $100 per phone, the switch is $20/phone. Figure the service is worth $4/u/m, means it takes around $270/$16 = 17 months to break even.

                            That's a better deal than I thought it would be.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              My guess is that $4/u/m is high. Very high. I bet $2 is a lot closer. NTG doesn't cost $4 per month at all and we don't have any scale internally. We have a dedicated PBX just for us, multiple carriers and still don't hit $4. If we were doing something at scale, we might get to closer to $1!

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Suddenly $20/mo hits profit at 6 months!

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  Oh boy did I do that wrong.

                                  It should have been $270/$16 = 17 months.

                                  Yeah at $270/$19 = 14 months... Not sure where 6 came from?

                                  But yeah that is an awful lot. Better to buy the cable switches and phones outright.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Plus they probably get the phones at discount, and the switches too. Shaving a few dollars there ads up quickly.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      And they likely redeploy stuff, so they might deploy gear that has already been paid for.

                                      1 Reply Last reply Reply Quote 0
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