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    Joes Crab Shack Drops Tipping in America

    Water Closet
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    • mlnewsM
      mlnews
      last edited by

      http://www.cnbc.com/2015/11/10/joes-crab-shack-tests-no-tipping-model.html

      That's big news.

      1 Reply Last reply Reply Quote 0
      • brianlittlejohnB
        brianlittlejohn
        last edited by

        Its about time... i hate tipping

        1 Reply Last reply Reply Quote 1
        • BRRABillB
          BRRABill
          last edited by

          I kind of like that.

          Mainly because since I drink, and am an anxious person, I"m always afraid I'll leave the wrong tip amount.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            Tipping just sucks for everyone. It leaves taxes in a weird state, it creates tension between parties, that it is expected is just wrong, everything about how the US tips is just crazy and is enabled by the IRS and their weird behaviour around it.

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ
              last edited by

              I like the idea, but it could cause service to get worse.

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @IRJ
                last edited by

                @IRJ said:

                I like the idea, but it could cause service to get worse.

                Or it could make it better, too.

                IRJI 1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @IRJ said:

                  I like the idea, but it could cause service to get worse.

                  Or it could make it better, too.

                  It's unlikely when there is no incentive.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @IRJ
                    last edited by

                    @IRJ said:

                    @scottalanmiller said:

                    @IRJ said:

                    I like the idea, but it could cause service to get worse.

                    Or it could make it better, too.

                    It's unlikely when there is no incentive.

                    No realistic incentive now either. Are you saying that no one does a good job without a customer by customer "bonus" for meeting a minimum standard of quality? That would suggest that no other career would function since waiting tables is nearly unique in this regards. Even within a restaurant this would make bus boys, chefs and other critical stuff not bother since they don't get tipped, yet that is not the case.

                    Tipping is not guaranteed and is capricious. Doing a good job tends to get you far less money than does showing cleavage, for example. Wait staff know very well that their performance rarely translates directly into tips. It's really a myth that tipping makes for better service. In fact, if that were the case, you would expect the US being the world's tipping capital to have better service than other places but it doesn't.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Remember that having a job, being a good person, needing to pay the bills and just taking pride in what you do make you do a good job. If you need tips to do a job well, I don't see any real chance it was going to be done well in either case.

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                      • mlnewsM
                        mlnews
                        last edited by

                        http://img-9gag-fun.9cache.com/photo/aKB5zwW_460s.jpg

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          Scott, wheren't you the one a few weeks ago saying that Europe tipping it completely part of the setup there too?

                          As a recap, I was told that tipping was completely unnecessary unless you felt like you received exceptional service, and even then it was only a euro or two.

                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said:

                            Scott, wheren't you the one a few weeks ago saying that Europe tipping it completely part of the setup there too?

                            Yes of course, everywhere tips. But nowhere tips 20%+ like the US.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said:

                              As a recap, I was told that tipping was completely unnecessary unless you felt like you received exceptional service, and even then it was only a euro or two.

                              That's what people trying to excuse not tipping say, yes. It's actually a bit more. That would be like tipping 12% in the US.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                That may be, but it surely appears that Joe doesn't think tipping is where it's at and is looking to do away with it.

                                or are you guessing that we'll pay more for the meal, the employee will get paid more, and we'll tip 10% or whatever the 'norm' is in the rest of the world?

                                scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • RojoLocoR
                                  RojoLoco
                                  last edited by

                                  But what would the impact of something like this be if it were instituted at a good restaurant? That's the only way I'd be concerned.

                                  Either way, this reeks of a corporate move to seize some of the $$$ earned by servers, while paying them a wage that is less than what they would make getting regular tips. Even 20 years ago, I knew servers who worked in average restaurants that would be pissed if they didn't walk with the equivalent of $25/hr or more every night. $14/hr with no possibility of more (that "performance incentive is bullshit, no server at Joe's will see more than a dollar per hour increase) is insulting. I wouldn't take a server job for that small, set amount per hour. Any competent server can make far more than 14 bucks an hour, especially if they work in fine dining.

                                  scottalanmillerS 4 Replies Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    That may be, but it surely appears that Joe doesn't think tipping is where it's at and is looking to do away with it.

                                    Tipping is NOT where it is at, it is a horribly ridiculous practice that makes no sense at all. Tipping implies that the customers will make arbitrary, case by case service decisions based on the performance of one person in a supply chain. It is absolutely insane. The people who truly matter, the ones making the food, we don't tip. Why do we only tip the ones that we see face to face? Idiotic. Tipping just makes everything worse. It undermines good service and makes all parties unhappy.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      or are you guessing that we'll pay more for the meal, the employee will get paid more, and we'll tip 10% or whatever the 'norm' is in the rest of the world?

                                      Yes, I assume that the price will go up and the cost will go down. Why would we tip 10% if there is no tipping?

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @RojoLoco
                                        last edited by

                                        @RojoLoco said:

                                        But what would the impact of something like this be if it were instituted at a good restaurant? That's the only way I'd be concerned.

                                        If the people only work for tips what are the chances it would be good.

                                        Frankly, let's have robots deliver food. What point is there to wait staff?

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @RojoLoco
                                          last edited by

                                          @RojoLoco said:

                                          Either way, this reeks of a corporate move to seize some of the $$$ earned by servers, while paying them a wage that is less than what they would make getting regular tips.

                                          That would be hard to do. How could the restaurant make more money when they have to suddenly pay out so much more? Legally they have to pay at least minimum wage and for the market to work they will have to pay far, far above that.

                                          RojoLocoR 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @RojoLoco
                                            last edited by

                                            @RojoLoco said:

                                            Even 20 years ago, I knew servers who worked in average restaurants that would be pissed if they didn't walk with the equivalent of $25/hr or more every night.

                                            Even decently well off waiters rarely make that these days. And wouldn't it be nice if people making $50K a year paid taxes like the rest of us?

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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