Training Sessions
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I like @JaredBusch's idea of a PBX and VoIP
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GPO Deep Dive
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Linux for Systems Admins, Linux 102 a bit more then the basics. Something that goes over many of the useful tools, bash, maybe some security best practices?
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@coliver said:
GPO Deep Dive
Yeah Group Policy covering:
wireless
software deployment
printer deployment
network drives -
I could easily do a day long thing on the full cycle of VoIP deployment. From research to deployment to troubleshooting.
If there is a VM infrastructure it would be a snap to set up labs for people. -
As someone mentioned in one of the other threads -- PowerShell... I've written a few scripts for managing an RDS Deployment... It's crazy all the things you can do with PowerShell...
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@dafyre said:
As someone mentioned in one of the other threads -- PowerShell... I've written a few scripts for managing an RDS Deployment... It's crazy all the things you can do with PowerShell...
I agree, I think anything PowerShell would be a great value.
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IT as a career, ideas on how to grow in IT.
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Darren's panel on how to Speak CEO/CFO I thought was great, especially for SMB IT personal.
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I'm glad we are talking about longer/more in depth sessions. This year was my first year to attend spice world and I was a little disappointed in the breakout sessions. I was hoping there would be more in depth topics. Also a couple of the sessions I went to the speaker spoke nothing about the topic they were supposed to.
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@brianlittlejohn said:
I'm glad we are talking about longer/more in depth sessions. This year was my first year to attend spice world and I was a little disappointed in the breakout sessions. I was hoping there would be more in depth topics. Also a couple of the sessions I went to the speaker spoke nothing about the topic they were supposed to.
Par for the course. They are curtailed by being a split conference: partially IT but primarily a "very basic helpdesk user" conference. This second part means that the bulk of people at the conference are there for IT assistance so basic that they are essentially non-IT people. There are whole sessions traditionally on things like "what are the features of this software you've started using" and "how to double click the installer."
It's not their fault, it is a helpdesk conference that has grown into people wanting it to be an IT conference. But having both in one spot is very tough. You don't want to act like the people there for one part aren't viable IT people, but if you make some clear indication of "classes for people struggling to install a super simple app" and "classes for serious IT people" you'll get very unhappy people.
So really it has become a social conference for IT people and the breakouts are just for the non-IT or fringe IT people, so the topics and material are super basic, as they need to be.
MLC will be IT only, none of that other group. So the conference will be a lot smaller, but the makeup of attendees very different.
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Interesting take. I know I didn't really talk to that many people there, primarily the ML crowd, but those I did speak to were all most certainly IT folks. Don't recall speaking to any purely helpdesk types. Unless Danielle counts herself there (but I don't).
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@Dashrender said:
Interesting take. I know I didn't really talk to that many people there, primarily the ML crowd, but those I did speak to were all most certainly IT folks. Don't recall speaking to any purely helpdesk types. Unless Danielle counts herself there (but I don't).
That is because the orbit of Scott's reality bubble is not overlapping the rest of reality very much.
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First @Dashrender thanks for the compliment. Second I talked to so many that are just basic helpdesk people, those of us that have been attending for years tend to be higher level than those in the last few years.
Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.
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@Minion-Queen said:
Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.
No, their product is an inventory scanner. The helpdesk is an add on. Always has been.
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Do you know how many people I talk to that only use the helpdesk and didn't know the other exists? Not just at SW.
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LOl, while that may be true, I don't think he's wrong from the perspective of the conference itself.
I agree, SW is really non technical in nature. That's one of the reasons I was so looking forward to the Deep Dive on a Hacker and apps.
SpiceWorks themselves aren't making this an IT conference, they're making it a sudo-IT conference.
Don't get me wrong, I'm not sure they themselves could do anything but. If there were 5 deep dive topics, real educational material - the question would be, how full would those rooms be?
Frankly I wouldn't necessarily want a specific vendors solution given as a deep dive, but then again there might not really be any other choice.
Another example. I attended that panel on GPOs. I would have loved to see him actually spend 2-3 hours starting from scratch building a GPO, then applying it to a workstation OS - and show us that in action.
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@Minion-Queen said:
There were very few decision makers there outside of the been attending for years crowd.
I'll agree there.
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@JaredBusch said:
@Minion-Queen said:
Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.
No, their product is an inventory scanner. The helpdesk is an add on. Always has been.
Their homepage suggests they feel both products are of equal importance.
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@JaredBusch said:
@Minion-Queen said:
Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.
No, their product is an inventory scanner. The helpdesk is an add on. Always has been.
I was wondering why Jared felt this way - but then I remembered Spiceworks is all about gathering data. And they probably gather more data from the inventory scanner than they do the helpdesk side.
If users of SW whole sale moved to the hosted helpdesk instead of the on prem scanner/helpdesk, I wonder how much SW would lose?
