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    New or Refurbished?

    Scheduled Pinned Locked Moved Water Closet
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    • AVI-NetworkGuyA
      AVI-NetworkGuy
      last edited by

      I've never been burned by purchasing something that has been refurbed and guaranteed to work. With that being said, I'm guilty of having the same trepidation when buying something "used" as opposed to new. I suppose it comes down to the perceived savings. If I feel like I am saving a ton of money by buying refurbed than I do it. I got a factory refurbed Vitamix for like 1/3 the normal price directly from the manufacturer and it has performed wonderfully ever since!

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      • scottalanmillerS
        scottalanmiller
        last edited by

        I'm the opposite. New is nice as a consumer just because it feels awesome to rip open the brand new packaging. But for IT, I'm very strongly in favour of refurb, it just makes more business sense most of the time.

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        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said:

          Reasons I've gone new:
          Typically easier to return for buyer's remorse IT should not be purchasing or returning emotionally, that's a different issue that should be addressed. If this is personal, then sure.
          The thought that I'm the only one who's ever used this device, no one else could have messed it up For personal I totally get that, for business again, should not be a factor.
          Full normal warranty You can get whatever warranties you want, generally. Refurb servers can come with full warranties too.

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          • JaredBuschJ
            JaredBusch
            last edited by

            I always purchase new desktops for my clients because I have not seen warranty matching the dell NBD on site on used hardware. I have nothing against used and it makes solid sense for someone in house.

            But as my clients 100% outsource their IT to staff not even in the same region, I need the ability to have a tech show up on site.

            There are more ways to do it, but the easiest is to purchase new equipment and make use of manufacturer processes.

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            • JaredBuschJ
              JaredBusch
              last edited by

              I have in the past and will continue in the future to buy used server hardware from places like xByte that provide warranties.

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @JaredBusch said:

                I have in the past and will continue in the future to buy used server hardware from places like xByte that provide warranties.

                Yes, I think warrantied reputable refurb is the key. Companies like xByte make refurb make sense.

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                • DashrenderD
                  Dashrender
                  last edited by

                  I wrote this thread because I'm considering a new TV. Woot has the Samsung 4K 65 in for $1500, normal price at Best Buy is $1800.

                  From what I can tell, it only comes with a 90 day exchange warranty from Woot.

                  I don't think the savings is worth it at this point.

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                  • MattSpellerM
                    MattSpeller
                    last edited by

                    There are two types of refurb, I will only buy the 2nd.

                    1. Retail store receives a return, tapes the box closed, labels it "refurb" - you're essentially testing their used gubbins.

                    2. Store/Manufacturer takes the product, tests & cleans it, then offers it for sale as refurb.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @MattSpeller
                      last edited by

                      @MattSpeller said:

                      1. Retail store receives a return, tapes the box closed, labels it "refurb" - you're essentially testing their used gubbins.

                      By definition that isn't refurb, no matter what they write on the box. That's just used.

                      MattSpellerM 1 Reply Last reply Reply Quote 0
                      • MattSpellerM
                        MattSpeller @scottalanmiller
                        last edited by

                        @scottalanmiller Agreed, tell that to some of the online retailers

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @MattSpeller
                          last edited by

                          @MattSpeller said:

                          @scottalanmiller Agreed, tell that to some of the online retailers

                          In many countries calling them that if no work has been done would violate trade description acts.

                          MattSpellerM 1 Reply Last reply Reply Quote 0
                          • MattSpellerM
                            MattSpeller @scottalanmiller
                            last edited by

                            @scottalanmiller I'm not sure I should name them but is there anything we can do as a community to ... give them a poke in the eye about these practices?

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                            • scottalanmillerS
                              scottalanmiller @MattSpeller
                              last edited by

                              @MattSpeller said:

                              @scottalanmiller I'm not sure I should name them but is there anything we can do as a community to ... give them a poke in the eye about these practices?

                              Probably not without naming them 🙂

                              MattSpellerM 1 Reply Last reply Reply Quote 0
                              • MattSpellerM
                                MattSpeller @scottalanmiller
                                last edited by

                                @scottalanmiller lol I was looking for an idea of what path we'd take, but....

                                NewEgg - really bad about this, done it to me twice

                                CanadaComputers - screwed me in the past on this

                                TigerDirect - seen shady stuff in store, not sure if online* sells it

                                *which is really my complaint, if you're in the store you can open it and give it a shufti before you buy

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                                • Reid CooperR
                                  Reid Cooper
                                  last edited by

                                  I like refurbed in most cases. It feels nice to get new, but saving money makes up for that feeling.

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