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    CISCO IP PHONE SPA502G

    Scheduled Pinned Locked Moved IT Discussion
    27 Posts 6 Posters 2.9k Views
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    • DustinB3403D
      DustinB3403
      last edited by

      Yeah, I know. I've seen it, and it totally makes sense as it saves money.

      To compound the issue, the employees in this office are moving the laptops and not properly reconnecting everything. Which is difficult to understand as there are laptop docks, so all that has to be done is redock the laptop....

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @DustinB3403
        last edited by

        @DustinB3403 said:

        That's what I've said, but I'm being told that the offices are setup the the RJ45 from the wall goes to the phone, then the phone is feeding the switch, which in turn feeds the laptops.

        To me this is over complicating the setup.

        I can't even follow this!

        are you saying
        switch -> wall -> phone -> laptop?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          wall > phone > switch > laptops

          DashrenderD scottalanmillerS 3 Replies Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            what I was hoping was

            wall > switch > laptops & phone

            but because the phones are POE and we have no POE injectors in the offices everything is configured as

            wall > phone > switch > laptops

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @DustinB3403
              last edited by

              @DustinB3403 said:

              wall > phone > switch > laptops

              what is connected to the wall?

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @DustinB3403
                last edited by

                @DustinB3403 said:

                wall > phone > switch > laptops

                why is there a switch between the phone and the laptops? is it two laptops to one phone?

                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  OK more basic.

                  Classic IT closet with POE Switch > wall outlet to office > phone is connected to outlet > secondary ethernet on phone feeds the switch > the laptops are connected to switch.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    Yep, 2 laptops to 1 phone.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      OK that makes a bit more sense... I'm guessing they don't have two ports on the wall from the closet IT switch? Assuming that's the case, can they make this happen?

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        No that can't happen, the trouble is only a single Ethernet drop was run to each of the offices to save on the cost of building the office.

                        But its now becoming more of a pain more than anything else.

                        1 Reply Last reply Reply Quote 0
                        • RojoLocoR
                          RojoLoco
                          last edited by

                          Wait, each singular drop is PoE? That = screwed. It should go wall -> switch ->PoE inj to phone/laptop1/laptop2. The way your setup is done is just plain wrong.

                          "Nobody will ever need multiple network ports! Nor will they ever need anything to go faster that 100M!"

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                          • DashrenderD
                            Dashrender
                            last edited by

                            I guess it boils down to how much they want WoL to work? It might be worth the $125 to run a new cable to solve the problem (and really they should run two cables, not just one, since there are three devices in that location). so maybe $200.

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Without getting into the ordeal of why best practices were ignored, I am well aware of what should've been, and what is.

                              I didn't have a say in the office setup, I'm just stuck fixing the issue..

                              dafyreD mlnewsM DashrenderD 3 Replies Last reply Reply Quote 0
                              • dafyreD
                                dafyre @DustinB3403
                                last edited by

                                @DustinB3403 Maybe next time you can get yourself invited during the design & build phases. 🙂

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  @dafyre Only in my prayers......

                                  dafyreD 1 Reply Last reply Reply Quote 0
                                  • dafyreD
                                    dafyre @DustinB3403
                                    last edited by

                                    @DustinB3403 *holds out Catholic prayer beads, Jewish star, and does Indian Rain Dance.

                                    Some of us believe in the power of prayer. 8-)

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @DustinB3403 said:

                                      wall > phone > switch > laptops

                                      What. The. Crap?

                                      DustinB3403D 1 Reply Last reply Reply Quote 1
                                      • mlnewsM
                                        mlnews @DustinB3403
                                        last edited by

                                        @DustinB3403 said:

                                        I didn't have a say in the office setup, I'm just stuck fixing the issue..

                                        How do you fix it without having a say?

                                        DustinB3403D 1 Reply Last reply Reply Quote 1
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @DustinB3403 said:

                                          wall > phone > switch > laptops

                                          What. The. Crap?

                                          I know. I know.

                                          Single wall Ethernet with POE to feed power to the IP Phone. The IP phone has an output for the "computer" which is actually the switch, which then has the 2 laptops connected to it.

                                          It's totally bonkers.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @mlnews
                                            last edited by

                                            @mlnews said:

                                            @DustinB3403 said:

                                            I didn't have a say in the office setup, I'm just stuck fixing the issue..

                                            How do you fix it without having a say?

                                            Don't ask stupid questions, I wave my wand at it of course.... ~~~~

                                            1 Reply Last reply Reply Quote 1
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