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    What IT Needs

    IT Discussion
    best practices
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    • IRJI
      IRJ @MattSpeller
      last edited by

      @MattSpeller said:

      @IRJ said:

      SMB doesn't care about credentials if they see experience.

      SMB cares (or should care) more than any other segment. They're the ones who can least afford to hire a bumpkin

      How many SMB bumpkins do we see on SW?

      haha

      MattSpellerM 1 Reply Last reply Reply Quote 1
      • MattSpellerM
        MattSpeller @IRJ
        last edited by

        @IRJ said:

        How many SMB bumpkins do we see on SW?

        Less than I expected to tell the truth

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @MattSpeller
          last edited by

          @MattSpeller said:

          Less than I expected to tell the truth

          Really?

          MattSpellerM 1 Reply Last reply Reply Quote 0
          • MattSpellerM
            MattSpeller @scottalanmiller
            last edited by

            @scottalanmiller said:

            Really?

            You should see the applicants SMB gets, many are outright terrifying.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @MattSpeller
              last edited by

              @MattSpeller said:

              You should see the applicants SMB gets, many are outright terrifying.

              I dont' expect the really bad ones to take the time and effort to spend time in professional forums, though. That it is a forum of that nature I assume that a natural "weeding" effect to be happening.

              1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller
                last edited by MattSpeller

                In summary of Scott's title post
                International non-profit that provides a few key things

                • Education standards
                • Geographically and skill weighted salary estimates
                • Lack of outside influence on education (vendor / government neutral)
                • Codify titles (define and provide clarity on what titles mean)
                • Work with educators to create more meaningful programming
                • ???? add as you see fit, lets boil this down a bit
                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Don't forget International. I think that that is critical.

                  1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller @Nic
                    last edited by

                    @Nic said:

                    I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                    What does licensing look like to you? What are it's pro's and con's?

                    NicN 1 Reply Last reply Reply Quote 0
                    • NicN
                      Nic @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @Nic said:

                      I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                      I don't think certifying IT would do that. Maybe certifying a department, but because individuals are not often responsible for these things I am not sure how that process would work. That would be a little like certifying a mechanic so that someone doesn't drive too fast. The reality is, the owner of the car is at fault for 99.99% of accidents. The mechanic is rarely the one at fault.

                      Since IT does not get final decision making power over what they do, having IT licensed does not appear to solve the problem unless you make them like doctors or lawyers where they are allowed to over step the CEO and cannot be fired for doing so.

                      That is a good point. I think doctors and lawyers are only allowed to report to other doctors and lawyers, which makes sense. Maybe the model would be engineers, who can be held liable for buildings or bridges that collapse.

                      scottalanmillerS 1 Reply Last reply Reply Quote 2
                      • NicN
                        Nic @MattSpeller
                        last edited by

                        @MattSpeller said:

                        @Nic said:

                        I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                        What does licensing look like to you? What are it's pro's and con's?

                        Something like this:
                        http://ncees.org/licensure/

                        The cons are barriers to entry and sometimes licensing is just there to keep new people out. But I think in the case of IT it's worth getting better quality control.

                        thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 2
                        • thanksajdotcomT
                          thanksajdotcom @Nic
                          last edited by

                          @Nic said:

                          @MattSpeller said:

                          @Nic said:

                          I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                          What does licensing look like to you? What are it's pro's and con's?

                          Something like this:
                          http://ncees.org/licensure/

                          The cons are barriers to entry and sometimes licensing is just there to keep new people out. But I think in the case of IT it's worth getting better quality control.

                          You mean just because I know how to do a virus removal, know a couple of commands at the command prompt, and have heard the word "Linux" before, I'm not made for IT?! NONSENSE! 😛

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Nic
                            last edited by

                            @Nic said:

                            Maybe the model would be engineers, who can be held liable for buildings or bridges that collapse.

                            That's specifically civil engineers, not general engineers like mechanical or electrical. I don't think IT should be held accountable like that because IT doesn't get enough say in the process. If they did and were accountable, we'd refuse to implement anything not warranties by a vendor and not totally overkill because it would be a cover our asses situation. It's very important that we be able to take on business risk as part of the process. Otherwise, we actually do harm rather than good.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Nic
                              last edited by

                              @Nic said:

                              @MattSpeller said:

                              @Nic said:

                              I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                              What does licensing look like to you? What are it's pro's and con's?

                              Something like this:
                              http://ncees.org/licensure/

                              The cons are barriers to entry and sometimes licensing is just there to keep new people out. But I think in the case of IT it's worth getting better quality control.

                              I agree that QC and keeping people out is important. IT is overloaded with bad people making it hard for good people to get work. Even though we are short people, we would do better if we had fewer overall.

                              thanksajdotcomT 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @thanksajdotcom
                                last edited by

                                @thanksaj said:

                                You mean just because I know how to do a virus removal, know a couple of commands at the command prompt, and have heard the word "Linux" before, I'm not made for IT?! NONSENSE! 😛

                                Maybe that is all that would be on the test.

                                1 Reply Last reply Reply Quote 0
                                • thanksajdotcomT
                                  thanksajdotcom @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Nic said:

                                  @MattSpeller said:

                                  @Nic said:

                                  I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                                  What does licensing look like to you? What are it's pro's and con's?

                                  Something like this:
                                  http://ncees.org/licensure/

                                  The cons are barriers to entry and sometimes licensing is just there to keep new people out. But I think in the case of IT it's worth getting better quality control.

                                  I agree that QC and keeping people out is important. IT is overloaded with bad people making it hard for good people to get work. Even though we are short people, we would do better if we had fewer overall.

                                  I think if IT dropped all the people who really aren't cut out to be in IT, we'd see a lot more MSPs and only the largest of companies would have in-house IT staffs. Jobs would be almost exclusively at MSPs.

                                  MattSpellerM Minion QueenM scottalanmillerS 3 Replies Last reply Reply Quote 0
                                  • MattSpellerM
                                    MattSpeller @thanksajdotcom
                                    last edited by

                                    @thanksaj said:

                                    I think if IT dropped all the people who really aren't cut out to be in IT, we'd see a lot more MSPs and only the largest of companies would have in-house IT staffs. Jobs would be almost exclusively at MSPs.

                                    That's a reasonable thought but I think it's years and much work away. I could see worse outcomes.

                                    1 Reply Last reply Reply Quote 0
                                    • Minion QueenM
                                      Minion Queen Banned @thanksajdotcom
                                      last edited by

                                      @thanksaj said:

                                      @scottalanmiller said:

                                      @Nic said:

                                      @MattSpeller said:

                                      @Nic said:

                                      I think IT needs to be licensed for safety reasons, given all the security breaches and releases of data that happen lately.

                                      What does licensing look like to you? What are it's pro's and con's?

                                      Something like this:
                                      http://ncees.org/licensure/

                                      The cons are barriers to entry and sometimes licensing is just there to keep new people out. But I think in the case of IT it's worth getting better quality control.

                                      I agree that QC and keeping people out is important. IT is overloaded with bad people making it hard for good people to get work. Even though we are short people, we would do better if we had fewer overall.

                                      I think if IT dropped all the people who really aren't cut out to be in IT, we'd see a lot more MSPs and only the largest of companies would have in-house IT staffs. Jobs would be almost exclusively at MSPs.

                                      There would be a lot more cut-rate MSP's. How many does NTG get jobs from already because they have no clue what they are doing?

                                      MattSpellerM scottalanmillerS thanksajdotcomT 3 Replies Last reply Reply Quote 0
                                      • MattSpellerM
                                        MattSpeller @Minion Queen
                                        last edited by

                                        @Minion-Queen said:

                                        There would be a lot more cut-rate MSP's. How many does NTG get jobs from already because they have no clue what they are doing?

                                        There will always be the good, the bad, and the ugly - that's part of why I find this so interesting; how do you sort them out?

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @thanksajdotcom
                                          last edited by

                                          @thanksaj said:

                                          I think if IT dropped all the people who really aren't cut out to be in IT, we'd see a lot more MSPs and only the largest of companies would have in-house IT staffs. Jobs would be almost exclusively at MSPs.

                                          As it mostly should be. IT should not be a "one guy here, one guy there" kind of job.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Minion Queen
                                            last edited by

                                            @Minion-Queen said:

                                            There would be a lot more cut-rate MSP's. How many does NTG get jobs from already because they have no clue what they are doing?

                                            But how many do they not get because people hire incompetent people and put themselves at risk not understanding the difference?

                                            1 Reply Last reply Reply Quote 1
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