Apple Certifications
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@Reid-Cooper said:
@technobabble said:
Bah...time to work on getting my certs too.I am tired of sending users to the Apple store.
I doubt that that alone allows you to do warranty repairs. That's something different.
Of course not.
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We won't be fixing them unless they are out of warranty. Apple takes their warranty support very seriously. This is so we/I can learn how to support, troubleshoot them on the user side of things. But knowing how to troubleshoot even a warranty covered item will help the client know what they need and able to get the support they need from Apple Care much faster.
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I have seen some books for the Apple certifications, but they were always Apple books.
