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    Voicemail to Microsoft 365 email

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    • DashrenderD
      Dashrender @JaredBusch
      last edited by

      @WLS-ITGuy
      have you done this yet?

      @JaredBusch said in Voicemail to Microsoft 365 email:

      I created a connector in O365 and manually tweaked postfix settings on the PBX.

      WLS-ITGuyW 1 Reply Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy @Dashrender
        last edited by

        @Dashrender said in Voicemail to Microsoft 365 email:

        @WLS-ITGuy
        have you done this yet?

        @JaredBusch said in Voicemail to Microsoft 365 email:

        I created a connector in O365 and manually tweaked postfix settings on the PBX.

        Yes.

        alt text

        After making some changes I restarted the postfix service and got this log entry:

        Oct  8 10:31:50 pbxhost postfix/postfix-script[17811]: stopping the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[13829]: terminating on signal 15
Oct  8 10:31:50 pbxhost postfix/postfix-script[17894]: starting the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[17896]: daemon started -- version 2.10.1, configuration /etc/postfix
Oct  8 10:31:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 10:31:50 pbxhost postfix/smtp[17900]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 17900 exit status 1
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:31:52 pbxhost postfix/error[17903]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=2050, delays=2048/1.3/0/0.04, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 10:33:25 pbxhost postfix/pickup[17897]: 5716E30125224: uid=995 from=<asterisk>
Oct  8 10:33:25 pbxhost postfix/cleanup[18455]: 5716E30125224: message-id=<[email protected]>
Oct  8 10:33:25 pbxhost postfix/qmgr[17898]: 5716E30125224: from=<[email protected]>, size=531, nrcpt=1 (queue active)
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 18461 exit status 1
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:33:26 pbxhost postfix/error[17903]: 5716E30125224: to=<[email protected]>, relay=none, delay=1.3, delays=0.08/1.1/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          So your postfix is hosed up somehow.

          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @JaredBusch
            last edited by

            @JaredBusch said in Voicemail to Microsoft 365 email:

            So your postfix is hosed up somehow.

            You could say that 🙂

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              I believe mysystem is defualt right now.

              These are the only values not commented out in my /etc/postfix/main.cf file.

              queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES
              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by JaredBusch

                These are the files in the postfix directory.
                1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                a quick check of the files, they are all default.

                WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                • WLS-ITGuyW
                  WLS-ITGuy @JaredBusch
                  last edited by

                  @JaredBusch said in Voicemail to Microsoft 365 email:

                  These are the files in the postfix directory.
                  1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                  a quick check of the files, they are all default.

                  I also have sasl_passwd and sasl_passwd.db

                  1 Reply Last reply Reply Quote 0
                  • WLS-ITGuyW
                    WLS-ITGuy @JaredBusch
                    last edited by

                    @JaredBusch said in Voicemail to Microsoft 365 email:

                    I believe mysystem is defualt right now.

                    These are the only values not commented out in my /etc/postfix/main.cf file.

                    queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES

                    OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                    Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: A94203002F7DE: from=<[email protected]>, size=35487, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27106 exit status 1
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27105 exit status 1
Oct  8 11:06:51 pbxhost postfix/error[27109]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=4149, delays=4148/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:06:51 pbxhost postfix/error[27111]: A94203002F7DE: to=<[email protected]>, relay=none, delay=63383, delays=63382/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:07:10 pbxhost postfix/postfix-script[27199]: stopping the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[17896]: terminating on signal 15
Oct  8 11:07:10 pbxhost postfix/postfix-script[27279]: starting the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[27281]: daemon started -- version 2.10.1, configuration /etc/postfix
                    WLS-ITGuyW JaredBuschJ 2 Replies Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @WLS-ITGuy
                      last edited by

                      @WLS-ITGuy

                      I got my test message but there are still 12 emails in the queue.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @WLS-ITGuy
                        last edited by

                        @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                        @WLS-ITGuy

                        I got my test message but there are still 12 emails in the queue.

                        Do those messages have @pbxhost.domain.com instead of @domain.com?

                        JaredBuschJ WLS-ITGuyW 2 Replies Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said in Voicemail to Microsoft 365 email:

                          @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                          @WLS-ITGuy

                          I got my test message but there are still 12 emails in the queue.

                          Do those messages have @pbxhost.domain.com instead of @domain.com?

                          They should process when their delay timer hits.

                          1 Reply Last reply Reply Quote 1
                          • WLS-ITGuyW
                            WLS-ITGuy @Dashrender
                            last edited by

                            @Dashrender said in Voicemail to Microsoft 365 email:

                            @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                            @WLS-ITGuy

                            I got my test message but there are still 12 emails in the queue.

                            Do those messages have @pbxhost.domain.com instead of @domain.com?

                            Yes, the test message has [email protected].

                            1 Reply Last reply Reply Quote 0
                            • WLS-ITGuyW
                              WLS-ITGuy
                              last edited by

                              We are down to 8 in the queue...guessing it is working now?

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @WLS-ITGuy
                                last edited by

                                @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                We are down to 8 in the queue...guessing it is working now?

                                look at the log.

                                you should see them.

                                tail /var/log/maillog

                                or look at the debug in the GUI.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch @WLS-ITGuy
                                  last edited by

                                  @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                  OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                                  These were likely related to Ooption 1 from your first post. Even though you said you did option 2.

                                  I say that because you said

                                  @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                  I also have sasl_passwd and sasl_passwd.db

                                  As those have to do with authenticated login to O365/gmail

                                  WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                  • WLS-ITGuyW
                                    WLS-ITGuy @JaredBusch
                                    last edited by

                                    @JaredBusch said in Voicemail to Microsoft 365 email:

                                    @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                    OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                                    These were likely related to Ooption 1 from your first post. Even though you said you did option 2.

                                    I say that because you said

                                    @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                    I also have sasl_passwd and sasl_passwd.db

                                    As those have to do with authenticated login to O365/gmail

                                    Log:

                                    Oct  8 11:17:11 pbxhost postfix/smtp[30073]: 40AA8301CAACB: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.55.138]:25, delay=73424, delays=73423/0.01/0.24/0.21, dsn=5.4.1, status=bounced (host wisluthsem-org.mail.protection.outlook.com[104.47.55.138] said: 550 5.4.1 All recipient addresses rejected : Access denied. AS(201806271) [BN8NAM12FT046.eop-nam12.prod.protection.outlook.com] (in reply to end of DATA command))
Oct  8 11:17:11 pbxhost postfix/qmgr[27283]: 40AA8301CAACB: removed
Oct  8 11:17:12 pbxhost postfix/smtp[30074]: 2A101302379A9: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.55.138]:25, delay=109498, delays=109496/0.01/0.23/1.6, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=29128468211287, Hostname=BL0PR05MB7188.namprd05.prod.outlook.com] 8293 bytes in 0.155, 52.109 KB/sec Queued mail for delivery)
Oct  8 11:17:12 pbxhost postfix/qmgr[27283]: 2A101302379A9: removed
Oct  8 11:17:12 pbxhost postfix/smtp[30075]: 694CA302790FF: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[209.85.201.27]:25, delay=59024, delays=59022/0.02/0.34/1.8, dsn=2.0.0, status=sent (250 2.0.0 OK  1602173832 t9si3215512qve.192 - gsmtp)
Oct  8 11:17:13 pbxhost postfix/smtp[30076]: 694CA302790FF: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.59.138]:25, delay=59025, delays=59022/0.02/0.21/2.6, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=28840705401309, Hostname=BYAPR05MB6038.namprd05.prod.outlook.com] 541136 bytes in 0.328, 1607.666 KB/sec Queued mail for delivery)
Oct  8 11:17:13 pbxhost postfix/qmgr[27283]: 694CA302790FF: removed
Oct  8 11:22:10 pbxhost postfix/qmgr[27283]: 5FB90302A9FA2: from=<[email protected]>, size=1021259, nrcpt=1 (queue active)
Oct  8 11:22:12 pbxhost postfix/smtp[31384]: 5FB90302A9FA2: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.55.138]:25, delay=4580, delays=4578/0.01/0.23/2, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=7722351204859, Hostname=DM6PR05MB4489.namprd05.prod.outlook.com] 1029011 bytes in 0.408, 2457.728 KB/sec Queued mail for delivery)
Oct  8 11:22:12 pbxhost postfix/qmgr[27283]: 5FB90302A9FA2: removed
                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @WLS-ITGuy
                                      last edited by

                                      @WLS-ITGuy Those are delivered

                                      WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                      • WLS-ITGuyW
                                        WLS-ITGuy @JaredBusch
                                        last edited by

                                        @JaredBusch said in Voicemail to Microsoft 365 email:

                                        @WLS-ITGuy Those are delivered

                                        I have a few of these entries:

                                        Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 40AA8301CAACB: from=<>, size=2478, nrcpt=1 (queue active)
Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 2A101302379A9: from=<[email protected]>, size=771, nrcpt=1 (queue active)
Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 694CA302790FF: from=<[email protected]>, size=533259, nrcpt=2 (queue active)
Oct  8 11:17:11 pbxhost postfix/smtp[30073]: 40AA8301CAACB: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.55.138]:25, delay=73424, delays=73423/0.01/0.24/0.21, dsn=5.4.1, status=bounced (host wisluthsem-org.mail.protection.outlook.com[104.47.55.138] said: 550 5.4.1 All recipient addresses rejected : Access denied. AS(201806271) [BN8NAM12FT046.eop-nam12.prod.protection.outlook.com] (in reply to end of DATA command))

                                        Guessing these won't go because of authentication issues?

                                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                        • WLS-ITGuyW
                                          WLS-ITGuy @WLS-ITGuy
                                          last edited by

                                          @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                          @JaredBusch said in Voicemail to Microsoft 365 email:

                                          @WLS-ITGuy Those are delivered

                                          I have a few of these entries:

                                          Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 40AA8301CAACB: from=<>, size=2478, nrcpt=1 (queue active)
Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 2A101302379A9: from=<[email protected]>, size=771, nrcpt=1 (queue active)
Oct  8 11:17:10 pbxhost postfix/qmgr[27283]: 694CA302790FF: from=<[email protected]>, size=533259, nrcpt=2 (queue active)
Oct  8 11:17:11 pbxhost postfix/smtp[30073]: 40AA8301CAACB: to=<[email protected]>, relay=wisluthsem-org.mail.protection.outlook.com[104.47.55.138]:25, delay=73424, delays=73423/0.01/0.24/0.21, dsn=5.4.1, status=bounced (host wisluthsem-org.mail.protection.outlook.com[104.47.55.138] said: 550 5.4.1 All recipient addresses rejected : Access denied. AS(201806271) [BN8NAM12FT046.eop-nam12.prod.protection.outlook.com] (in reply to end of DATA command))

                                          Guessing these won't go because of authentication issues?

                                          Do I need to create the [email protected] account? I actually think that is a group email address that sends any email to the receptionists if they leave emails on our general switchboard number.

                                          1 Reply Last reply Reply Quote 0
                                          • WLS-ITGuyW
                                            WLS-ITGuy
                                            last edited by

                                            NONE STUCK IN THE QUEUE!

                                            Thanks for the help @JaredBusch, @dbeato @Dashrender

                                            1 Reply Last reply Reply Quote 0
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