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    Connectwise Control / Screenconnect recommends you break the law to run their software

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    • CCWTechC
      CCWTech @Dashrender
      last edited by

      @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

      @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

      @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

      "Windows
      Note: The server installation requires .NET 4.7.1 and above.
      Windows 7
      Windows 8.1
      Windows 10
      Windows Server 2008
      Windows Server 2012 / 2012 R2
      Windows Server 2016
      Windows Server 2019"

      So can you admit your company suggests breaking the law to deploy your software?
      Allen Crist 09:09 AM
      No we admit that we interpret the EULA different than you.
      Tony Seunbane 09:10 AM
      And different from how Microsoft interprets it? I have asked Microsoft Licensing Desk Employees and they stated exactly what I have. Keep in mind these are Microsoft employees that specialize in licensing.
      Allen Crist 09:11 AM
      I understand where you are coming from. I can only tell you what our PM stance on this is.

      Yep, this is exactly what my HVAC company said when we got a new system last year - Their software acts as a server, therefore must legally be installed on Windows Server, not Windows desktop OS... but the vendor "checked it out" and claims it's legal.

      Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

      Caught or not, there is a huge ethical issue. We can't control what they do, but can report them to Microsoft and we can still do the right thing. This company has been notified of the issue, that Microsoft Licensing Employees say you can't do it, the EULA is very clear but they say they interpret it a different way?

      I mean, in what world does that work in?

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Legality refers to something passed into law (in our case by congress). EULA are simply an agreement between you and in this case Microsoft.

        It gives MS an easy opportunity if it wanted to take you to court for damages or to make you stop doing something you've been doing.

        The two are not at all related. You can use Windows 10 to act as a server, but you are not allowed to. It is also not illegal to use Windows 10 as a server (because congress isn't going to be passing any laws regarding this).

        CCWTechC 1 Reply Last reply Reply Quote 1
        • CCWTechC
          CCWTech @DustinB3403
          last edited by

          @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

          Legality refers to something passed into law (in our case by congress). EULA are simply an agreement between you and in this case Microsoft.

          It gives MS an easy opportunity if it wanted to take you to court for damages or to make you stop doing something you've been doing.

          The two are not at all related. You can use Windows 10 to act as a server, but you are not allowed to. It is also not illegal to use Windows 10 as a server (because congress isn't going to be passing any laws regarding this).

          There are laws that handle civil (tort) cases. Against the law doesn't mean a criminal act. It applies to civil (tort) actions as well.

          So yes, it's illegal, but no 12 angry men in black pajamas won't be kicking in your door.

          DustinB3403D 1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403 @CCWTech
            last edited by

            @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

            @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

            Legality refers to something passed into law (in our case by congress). EULA are simply an agreement between you and in this case Microsoft.

            It gives MS an easy opportunity if it wanted to take you to court for damages or to make you stop doing something you've been doing.

            The two are not at all related. You can use Windows 10 to act as a server, but you are not allowed to. It is also not illegal to use Windows 10 as a server (because congress isn't going to be passing any laws regarding this).

            There are laws that handle civil (tort) cases. Against the law doesn't mean a criminal act. It applies to civil (tort) actions as well.

            So yes, it's illegal, but no 12 angry men in black pajamas won't be kicking in your door.

            Right, but tort law "is an act or omission that gives rise to injury or harm to another", not directly related the the EULA.

            The tort in this case would possibly be that Connectwise is omitting/plainly stating "it's fine" even when the EULA doesn't actually allow you to use a desktop OS as a server.

            To which their defense would likely be "they agreed to the EULA, not us, therefore they should know what is and isn't allowed"

            CCWTechC 1 Reply Last reply Reply Quote 1
            • CCWTechC
              CCWTech @DustinB3403
              last edited by

              @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

              @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

              @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

              Legality refers to something passed into law (in our case by congress). EULA are simply an agreement between you and in this case Microsoft.

              It gives MS an easy opportunity if it wanted to take you to court for damages or to make you stop doing something you've been doing.

              The two are not at all related. You can use Windows 10 to act as a server, but you are not allowed to. It is also not illegal to use Windows 10 as a server (because congress isn't going to be passing any laws regarding this).

              There are laws that handle civil (tort) cases. Against the law doesn't mean a criminal act. It applies to civil (tort) actions as well.

              So yes, it's illegal, but no 12 angry men in black pajamas won't be kicking in your door.

              Right, but tort law "is an act or omission that gives rise to injury or harm to another", not directly related the the EULA.

              The tort in this case would possibly be that Connectwise is omitting/plainly stating "it's fine" even when the EULA doesn't actually allow you to use a desktop OS as a server.

              To which their defense would likely be "they agreed to the EULA, not us, therefore they should know what is and isn't allowed"

              It becomes a moot point because it's just speech. They aren't doing anything legally wrong (unless I am missing something). It's the person who takes their advice that is in trouble. The person who hits 'accept' to the EULA or the company they are acting as an agent for.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @CCWTech
                last edited by

                @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                They aren't doing anything legally wrong

                They are doing something wrong, in that they are leading you into tort against MS. I'm positive there is some sort of law on the books about this, but the onus is on the final user (you) to make sure you're compliant.

                CCWTechC 1 Reply Last reply Reply Quote 0
                • CCWTechC
                  CCWTech @DustinB3403
                  last edited by

                  @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                  @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                  They aren't doing anything legally wrong

                  They are doing something wrong, in that they are leading you into tort against MS. I'm positive there is some sort of law on the books about this, but the onus is on the final user (you) to make sure you're compliant.

                  Yes, I agree. It's the end user left holding the bag (previous post). It would be tough going after them, however I'm sure Microsoft could make things difficult for them.

                  IRJI 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @Dashrender
                    last edited by

                    @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                    Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                    Exactly

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @IRJ
                      last edited by

                      @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                      @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                      Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                      Exactly

                      Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .

                      IRJI 1 Reply Last reply Reply Quote 1
                      • IRJI
                        IRJ @CCWTech
                        last edited by

                        @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                        @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                        @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                        They aren't doing anything legally wrong

                        They are doing something wrong, in that they are leading you into tort against MS. I'm positive there is some sort of law on the books about this, but the onus is on the final user (you) to make sure you're compliant.

                        Yes, I agree. It's the end user left holding the bag (previous post). It would be tough going after them, however I'm sure Microsoft could make things difficult for them.

                        Who does Microsoft go after? all they said is you could do that. They arent actually violating anything. They aren't doing anything illegal themselves.

                        CCWTechC 1 Reply Last reply Reply Quote 0
                        • IRJI
                          IRJ @DustinB3403
                          last edited by

                          @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                          @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                          @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                          Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                          Exactly

                          Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .

                          So don't do it. Don't go around tattling on people to Microsoft either.

                          DustinB3403D CCWTechC 2 Replies Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @IRJ
                            last edited by

                            @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                            @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                            @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                            @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                            Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                            Exactly

                            Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .

                            So don't do it. Don't go around tattling on people to Microsoft either.

                            I don't think anyone was tattling to Microsoft (at least not that I saw in this thread). But there are reward programs from Microsoft for just this sort of thing.

                            It could be in my interest to send that to MS just to be potentially rewarded. Not that I care in this argument, I neither have any evidence of this (besides this topic) nor am I motivated.

                            IRJI 1 Reply Last reply Reply Quote 1
                            • KellyK
                              Kelly
                              last edited by

                              Y'all choose the weirdest things to wrangle over.

                              DustinB3403D 1 Reply Last reply Reply Quote 2
                              • DustinB3403D
                                DustinB3403 @Kelly
                                last edited by

                                @Kelly said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                Y'all choose the weirdest things to wrangle over.

                                It's ya'll not y'all!

                                Shot's fired, lets argue it.

                                KellyK 1 Reply Last reply Reply Quote 2
                                • KellyK
                                  Kelly @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                  @Kelly said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                  Y'all choose the weirdest things to wrangle over.

                                  It's ya'll not y'all!

                                  Shot's fired, lets argue it.

                                  Rite, just wut I sed.

                                  Hukt on fonix werkt for me!

                                  1 Reply Last reply Reply Quote 3
                                  • CCWTechC
                                    CCWTech @IRJ
                                    last edited by

                                    @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                    @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                    @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                    @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                    They aren't doing anything legally wrong

                                    They are doing something wrong, in that they are leading you into tort against MS. I'm positive there is some sort of law on the books about this, but the onus is on the final user (you) to make sure you're compliant.

                                    Yes, I agree. It's the end user left holding the bag (previous post). It would be tough going after them, however I'm sure Microsoft could make things difficult for them.

                                    Who does Microsoft go after? all they said is you could do that. They arent actually violating anything. They aren't doing anything illegal themselves.

                                    The end user.

                                    1 Reply Last reply Reply Quote 0
                                    • CCWTechC
                                      CCWTech @IRJ
                                      last edited by CCWTech

                                      @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                      @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                      @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                      @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                      Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                                      Exactly

                                      Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .

                                      So don't do it. Don't go around tattling on people to Microsoft either.

                                      Why not alert Microsoft?

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @CCWTech
                                        last edited by

                                        @CCWTech said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                        @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                        @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                        @IRJ said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                        @Dashrender said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                        Short of an audit by Microsoft specifically where they look at use, nothing will likely ever happen.

                                        Exactly

                                        Just because you may never have any negative consequences of doing this, doesn't mean you should still do it. .

                                        So don't do it. Don't go around tattling on people to Microsoft either.

                                        Why not alert Microsoft?

                                        Because it takes effort.

                                        1 Reply Last reply Reply Quote 0
                                        • IRJI
                                          IRJ @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Connectwise Control / Screenconnect recommends you break the law to run their software:

                                          I don't think anyone was tattling to Microsoft (at least not that I saw in this thread). But there are reward programs from Microsoft for just this sort of thing.

                                          Please tell me the crime?

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • IRJI
                                            IRJ
                                            last edited by

                                            It's been noted here a million times that the ones without the licensing are responsible. If someone tells you to rob a bank, and you rob a bank you can't say well this random dude told me to do it.

                                            1 Reply Last reply Reply Quote 1
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