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    Exchange Online Migration From POP3

    IT Discussion
    email pst exchange pop3
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    • JaredBuschJ
      JaredBusch @garak0410
      last edited by

      @garak0410 said:

      I have about 5-6 users who cannot send/receive emails right now...at first, I thought it may be the sync with their PST's I imported. Now, I wonder if it is this issue.

      Can said users open outlook and does it say connected? If so, you are not affected.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        What about OWA? can they log in via the web?

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Any luck testing OWA?

          1 Reply Last reply Reply Quote 0
          • garak0410G
            garak0410
            last edited by

            Yes...OWA is showing email collection and syncing of folders...

            UPDATE - Most of these users were good this morning. The one with the huge PST file I had to stop, create a new profile and then he received yesterdays emails but it then began again the UPDATING INBOX and he can't receive emails for now. OWA is the workaround but patience is running thin.

            I have another user who is having hit and miss reception (again on his desktop Outlook) and one who had this problem yesterday but it cleared up, the problem is back. Again, works on OWA and his phone but not his desktop Outlook.

            The hit and miss user...he has Exchange configured on his Surface RT and it is receiving fine but that inbox is not updated/sync with his desktop version.

            But I guess the best news, everyone else seems good but I am starting to wonder if there may be more problems.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Those people who are having problems (besides the one whom you are still trying to upload his PST into O365) do they still have a PST attached to their Outlook profile?

              If so, try removing that connection (assuming their PST is already uploaded, they shouldn't need it any more) and delete the POP3 connection as well.

              Or, even easier, just delete their current Outlook profile, and simply make a brand new Outlook profile only containing the connection to O365.

              garak0410G 1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410 @Dashrender
                last edited by

                @Dashrender said:

                Those people who are having problems (besides the one whom you are still trying to upload his PST into O365) do they still have a PST attached to their Outlook profile?

                If so, try removing that connection (assuming their PST is already uploaded, they shouldn't need it any more) and delete the POP3 connection as well.

                Or, even easier, just delete their current Outlook profile, and simply make a brand new Outlook profile only containing the connection to O365.

                I am thinking it is just large PSTs, lack of bandwidth and the such. But why people who worked fine yesterday are struggling today, not sure. But we are sitting at 98% of people working, no lost e-mails or downtime which is pretty dang good. 🙂

                I told these last few users to leave Outlook open, let it update and use OWA for now...best I can do.

                garak0410G 1 Reply Last reply Reply Quote 0
                • garak0410G
                  garak0410 @garak0410
                  last edited by

                  OWA experience has "sucked' said the users forced to use it...sigh...don't you really hate IT sometimes?

                  "I do and do and do for you kids and this is the thanks I get!"

                  JaredBuschJ C 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @garak0410
                    last edited by

                    @garak0410 said:

                    OWA experience has "sucked' said the users forced to use it...sigh...

                    The OWA experience in Office 365 is almost identical to Outlook 2013.

                    garak0410G scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • garak0410G
                      garak0410 @JaredBusch
                      last edited by

                      @JaredBusch said:

                      @garak0410 said:

                      OWA experience has "sucked' said the users forced to use it...sigh...

                      The OWA experience in Office 365 is almost identical to Outlook 2013.

                      I agree.... they don't...

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @JaredBusch said:

                        @garak0410 said:

                        OWA experience has "sucked' said the users forced to use it...sigh...

                        The OWA experience in Office 365 is almost identical to Outlook 2013.

                        It is what I use every day. I find it generally better, actually.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @scottalanmiller
                          last edited by

                          @scottalanmiller I like full one outlook better but I'm liking OWA for 2013/Office 365 pretty well so far. In 2010 I hated OWA.

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Each version makes big strides in OWA functionality. 2013 is web based across the board, just different interfaces.

                            1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User
                              last edited by

                              Yeah. I think it was 2007 that only really support IE, everything else only got the Lite version which was utter crap.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @A Former User
                                last edited by

                                @thecreativeone91 said:

                                Yeah. I think it was 2007 that only really support IE, everything else only got the Lite version which was utter crap.

                                That was back in the era when eWeek ran their article that said that Zimbra's web interface and passed the quality of the Outlook fat client!

                                1 Reply Last reply Reply Quote 0
                                • C
                                  Carnival Boy @garak0410
                                  last edited by

                                  @garak0410 said:

                                  OWA experience has "sucked' said the users forced to use it...sigh...

                                  I'd be interested to know what they think sucks about it given that it is almost identical to Outlook. The only thing I can think of is the lack of new e-mail notifications (not that this is a feature of Outlook that I value).

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    You can likely switch them to it and see if they actually notice. Don't announce it. Likely they can't tell.

                                    garak0410G 1 Reply Last reply Reply Quote 0
                                    • garak0410G
                                      garak0410 @scottalanmiller
                                      last edited by

                                      @scottalanmiller

                                      We are down to just one user who is getting delayed / no emails...the one with 35,000+ in the inbox alone...it is still syncing...everyone else is FINALLY fully synced. He is still grumbling about OWA but to put it nicely, he should have organized his inbox more through the years...

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Lol yeah that is a few too many emails.

                                        1 Reply Last reply Reply Quote 0
                                        • garak0410G
                                          garak0410
                                          last edited by

                                          I want to give a BIG Thank You to everyone in this thread who helped me make this a smashing success (unless something is waiting to creep up on us.) Beyond the long sync time for a few users, no major issues at all. A few people still had the old IMAP/POP3 account on their phone and it would occasionally bounce off it and not get sent but nothing major for sure...

                                          I couldn't have done it with out everyone and I am very grateful.

                                          I only have one issue left and that is duplicate calendar reminders...got a user who is getting them and cannot figure out why...he only has one calendar attached to his profile...I tried outlook /cleanreminders and it didn't help...suggestions?

                                          1 Reply Last reply Reply Quote 2
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            Did you try deleting the user's Outlook profile reboot and re setup?

                                            garak0410G 1 Reply Last reply Reply Quote 0
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