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    iphone Office 365 contacts

    Scheduled Pinned Locked Moved Unsolved IT Discussion
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    • DustinB3403D
      DustinB3403
      last edited by

      Is he using the Outlook app on iPhone?

      There is a flag that needs to be toggled to enable contact sharing from his phone (and other devices) to Outlook.

      T 1 Reply Last reply Reply Quote 1
      • BRRABillB
        BRRABill
        last edited by

        Are you sure contacts are enabled on the account setup screen?

        1 Reply Last reply Reply Quote 0
        • T
          Tyler @DustinB3403
          last edited by

          @dustinb3403 He's using just the regular mail app. Under accounts & Passwords he said the account he is using the Contacts is enabled. When making a change to a contact it's updating it in 365, but when creating a new contact, it's not showing up.

          1 Reply Last reply Reply Quote 0
          • BRRABillB
            BRRABill
            last edited by

            Is it being created in the wrong account?

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              My thought here is he is creating a contact on his phone, and his phone isn't sharing that contact with Office 365.

              Check the local phone contact preferences.

              T 2 Replies Last reply Reply Quote 2
              • T
                Tyler @DustinB3403
                last edited by

                @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

                DustinB3403D 1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403 @Tyler
                  last edited by

                  @tyler said in iphone Office 365 contacts:

                  @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

                  Aren't you interning (or were interning) for @Mike-Davis ?

                  Mike DavisM 1 Reply Last reply Reply Quote 0
                  • Mike DavisM
                    Mike Davis @DustinB3403
                    last edited by

                    @dustinb3403 If he figures this one out, I'll keep him.

                    Mike DavisM 1 Reply Last reply Reply Quote 1
                    • Mike DavisM
                      Mike Davis @Mike Davis
                      last edited by

                      @DustinB3403 Just kidding, he's been full time with me since last December.

                      DustinB3403D 1 Reply Last reply Reply Quote 1
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        He's working with the end user and I was googling in the back ground since I don't know iPhones.

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @Mike Davis
                          last edited by

                          @mike-davis said in iphone Office 365 contacts:

                          @DustinB3403 Just kidding, he's been full time with me since last December.

                          I just remember him from the Spicecorps out there in Albany from last year. (I think it's him)

                          Mike DavisM 1 Reply Last reply Reply Quote 0
                          • Mike DavisM
                            Mike Davis @DustinB3403
                            last edited by

                            @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @Mike Davis
                              last edited by

                              @mike-davis said in iphone Office 365 contacts:

                              @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                              Albany, Auburn same thing 😛

                              1 Reply Last reply Reply Quote 0
                              • T
                                Tyler @DustinB3403
                                last edited by

                                @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                                DustinB3403D 1 Reply Last reply Reply Quote 1
                                • DustinB3403D
                                  DustinB3403 @Tyler
                                  last edited by

                                  @tyler said in iphone Office 365 contacts:

                                  @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                                  You're welcome.

                                  1 Reply Last reply Reply Quote 0
                                  • Mike DavisM
                                    Mike Davis
                                    last edited by

                                    @DustinB3403 Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @Mike Davis
                                      last edited by

                                      @mike-davis said in iphone Office 365 contacts:

                                      Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                      It's a bit of a haul but I may be able to. Do you know if anyone else from the Rochester area is planning to head down there?

                                      1 Reply Last reply Reply Quote 0
                                      • Mike DavisM
                                        Mike Davis
                                        last edited by

                                        not yet.

                                        1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear
                                          last edited by

                                          I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                          My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @bigbear
                                            last edited by

                                            @bigbear said in iphone Office 365 contacts:

                                            I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                            My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                            they didn't sync to icloud?

                                            bigbearB 1 Reply Last reply Reply Quote 0
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