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    How do ISPs get business?

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    • M
      Markferron
      last edited by

      So random question I've been thinking about today...
      How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

      JaredBuschJ bigbearB 3 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Markferron
        last edited by

        @markferron said in How do ISPs get business?:

        So random question I've been thinking about today...
        How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

        Generally by purchasing bulk access form the incumbent carrier.

        When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

        It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

        WOW does run their own last mile, but I have no idea if they own the entire thing.

        M jt1001001J 2 Replies Last reply Reply Quote 0
        • M
          Markferron @JaredBusch
          last edited by

          @jaredbusch said in How do ISPs get business?:

          @markferron said in How do ISPs get business?:

          So random question I've been thinking about today...
          How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

          Generally by purchasing bulk access form the incumbent carrier.

          When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

          It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

          WOW does run their own last mile, but I have no idea if they own the entire thing.

          So basically, it's impossible to get rid of crappy DSL companies by complaining to your local officials?

          DashrenderD scottalanmillerS bigbearB S 4 Replies Last reply Reply Quote 0
          • Mike DavisM
            Mike Davis
            last edited by

            In some areas a company will run fiber for a circuit so large it makes sense to rent space on a utility pole to do it. Then they send their sales guys out to pound the pavement along that route to bring on more clients to make it profitable. If their build out costs are high, they aren't going to waste time knocking on your door.

            M 1 Reply Last reply Reply Quote 0
            • M
              Markferron @Mike Davis
              last edited by

              @mike-davis said in How do ISPs get business?:

              In some areas a company will run fiber for a circuit so large it makes sense to rent space on a utility pole to do it. Then they send their sales guys out to pound the pavement along that route to bring on more clients to make it profitable. If their build out costs are high, they aren't going to waste time knocking on your door.

              Sorry, so who's renting the space on the utility pole?

              JaredBuschJ Mike DavisM bigbearB 3 Replies Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Markferron
                last edited by

                @markferron said in How do ISPs get business?:

                @mike-davis said in How do ISPs get business?:

                In some areas a company will run fiber for a circuit so large it makes sense to rent space on a utility pole to do it. Then they send their sales guys out to pound the pavement along that route to bring on more clients to make it profitable. If their build out costs are high, they aren't going to waste time knocking on your door.

                Sorry, so who's renting the space on the utility pole?

                The incumbent that put it there.

                1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis @Markferron
                  last edited by

                  @markferron said in How do ISPs get business?:

                  Sorry, so who's renting the space on the utility pole?

                  In my part of the country fltg.com runs their own fiber - even the last mile. They have to pay the local government granted monopoly for an inch of space on the utility poles running down the road.

                  1 Reply Last reply Reply Quote 0
                  • jt1001001J
                    jt1001001 @JaredBusch
                    last edited by

                    @jaredbusch any idea if WOW is any good? Have availability for one of our offices in South Carolina but I never heard of them.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      @markferron said in How do ISPs get business?:

                      e cable company competing in the same area, but no more. From what I've been told, the local government usually dictates

                      Google Fiber ran their own fiber in the towns they moved into. They invested 100's of millions so they weren't beholden to the incumbents.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @dashrender said in How do ISPs get business?:

                        @markferron said in How do ISPs get business?:

                        e cable company competing in the same area, but no more. From what I've been told, the local government usually dictates

                        Google Fiber ran their own fiber in the towns they moved into. They invested 100's of millions so they weren't beholden to the incumbents.

                        But still had to fight hard against local laws and paid off politicians trying to block them buying into the cities.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Markferron
                          last edited by

                          @markferron said in How do ISPs get business?:

                          @jaredbusch said in How do ISPs get business?:

                          @markferron said in How do ISPs get business?:

                          So random question I've been thinking about today...
                          How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

                          Generally by purchasing bulk access form the incumbent carrier.

                          When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

                          It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

                          WOW does run their own last mile, but I have no idea if they own the entire thing.

                          So basically, it's impossible to get rid of crappy DSL companies by complaining to your local officials?

                          I wouldn't say it's impossible, but very difficult. You have to find out what type of exclusive (if any) contracts the city has with the incumbents, what kind of access for new cable are available, then start a campaign and get the citizens behind you to put pressure on the officials to make change.

                          I've been mulling it over if it's worth the effort for me to start a campaign like that here.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Markferron
                            last edited by

                            @markferron said in How do ISPs get business?:

                            @jaredbusch said in How do ISPs get business?:

                            @markferron said in How do ISPs get business?:

                            So random question I've been thinking about today...
                            How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

                            Generally by purchasing bulk access form the incumbent carrier.

                            When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

                            It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

                            WOW does run their own last mile, but I have no idea if they own the entire thing.

                            So basically, it's impossible to get rid of crappy DSL companies by complaining to your local officials?

                            Correct, because the DSL providers are, by definition, the phone companies.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              I was reading JB's and other talking about getting 100 Mb/s + for around $30-40/month. Others are talking about getting 1 Gb/s for $70/m.

                              Here in Nebraska in Cox land, 150/20 Mb/s cost $80/m for residential.
                              100/20 for business costs $350/m

                              M JaredBuschJ 2 Replies Last reply Reply Quote 0
                              • B
                                bnrstnr
                                last edited by

                                We have WOW in SE Michigan at work, $115 for 240/15. I have it at home, too. I signed up back when they were new to the area and the customer service and prices were awesome, now they are assholes just like the big guys. I absolutely dread talking to them.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Markferron @Dashrender
                                  last edited by

                                  @dashrender said in How do ISPs get business?:

                                  I was reading JB's and other talking about getting 100 Mb/s + for around $30-40/month. Others are talking about getting 1 Gb/s for $70/m.

                                  Here in Nebraska in Cox land, 150/20 Mb/s cost $80/m for residential.
                                  100/20 for business costs $350/m

                                  Here in the town I'm in there is only Windstream. 15 Mb/s for $60 a month, ridiculous. Basically government blessed robbery.
                                  The town over I had TruVista and they charged $10/month for the Wi-Fi feature on their modem/router/AP combos. We obviously opted out, but they still charged us $5/month for the modem rental along with $90/month with the fees for 50 Mb/s. These companies make they're money back on the hardware "rental" fees alone.

                                  bigbearB 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @jt1001001
                                    last edited by

                                    @jt1001001 said in How do ISPs get business?:

                                    @jaredbusch any idea if WOW is any good? Have availability for one of our offices in South Carolina but I never heard of them.

                                    I do not use them for anything except internet service.

                                    I have only had their service since May and there was one out at about 1am a couple months ago. It sucked as I was in the middle of a deployment. By the time I got through to support the issue was resolved (Approximately 30 minutes). I forced them to open a case number for historical record anyway.

                                    Never dealt with them for anything else.

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @Dashrender
                                      last edited by JaredBusch

                                      @dashrender said in How do ISPs get business?:

                                      I was reading JB's and other talking about getting 100 Mb/s + for around $30-40/month. Others are talking about getting 1 Gb/s for $70/m.

                                      Here in Nebraska in Cox land, 150/20 Mb/s cost $80/m for residential.
                                      100/20 for business costs $350/m

                                      My hometown (not where I live) offers a municipal fiber service for good pricing. Gigabit is still $400 though.
                                      http://www.highlandcommunicationservices.com/HCSResInt.php

                                      In Quincy Illinois, a local CLEC decided to roll out fiber. They had an awesome pre-reg deal of gigabit for $75 per month for life. Normal price now that they are all deployed is $200 per month for gigabit.
                                      http://www.followthefiber.net/fiber-internet/

                                      1 Reply Last reply Reply Quote 0
                                      • bigbearB
                                        bigbear @Markferron
                                        last edited by

                                        @markferron said in How do ISPs get business?:

                                        So random question I've been thinking about today...
                                        How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

                                        No one can block a CLEC from buying access from the area's ILEC. Preferential treatment may be given to the ILEC to encourage a build out, where there are no services. This is very rare now though unless you are in a remote area.

                                        "Rolling your own copper" can be restricted in areas where telecom operators were not granted telco tariffs to recover their cost. It would have to be a very undeveloped area these days and it doesnt sound like you are in that.

                                        What city or area are you in? Its very likely there is plenty of dark fiber and half empty neutral tandem available to you. You just need to rent space and install a DSLAM, order dry pair circuits from the closest CO you have a DSLAM in to your customers address and patch in, feed off a Fiber connection from a carrier circuit.

                                        1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear @Markferron
                                          last edited by

                                          @markferron said in How do ISPs get business?:

                                          @jaredbusch said in How do ISPs get business?:

                                          @markferron said in How do ISPs get business?:

                                          So random question I've been thinking about today...
                                          How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

                                          Generally by purchasing bulk access form the incumbent carrier.

                                          When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

                                          It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

                                          WOW does run their own last mile, but I have no idea if they own the entire thing.

                                          So basically, it's impossible to get rid of crappy DSL companies by complaining to your local officials?

                                          They will go away if no one uses their services. They have a right to operate.

                                          The reason there may only be 1 or 2 is because often the bigger one buys up the competitor early on. Extremely common.

                                          1 Reply Last reply Reply Quote 1
                                          • bigbearB
                                            bigbear @Markferron
                                            last edited by

                                            @markferron said in How do ISPs get business?:

                                            @mike-davis said in How do ISPs get business?:

                                            In some areas a company will run fiber for a circuit so large it makes sense to rent space on a utility pole to do it. Then they send their sales guys out to pound the pavement along that route to bring on more clients to make it profitable. If their build out costs are high, they aren't going to waste time knocking on your door.

                                            Sorry, so who's renting the space on the utility pole?

                                            You can rent utility pole access from the ILEC, usually $5 to $10 per pole per month for access. We have even done it to run fiber between several car dealerships across roads where we couldn't bore under.

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