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    Softphones

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN @scottalanmiller
      last edited by IT-ADMIN

      @scottalanmiller said:

      @IT-ADMIN said:

      @Minion-Queen said:

      My team is all over here 🙂 Scott, Katie, Fiya-Fly, Alex-ntg, Mike, Nick, and a few others.

      waw, great, but from my knowledge, Mr Scott is working for NTG

      Yes. We are all NTG.

      great, so you are providing voip services to your customers in NY

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        don't you use windows IP PBX like 3CX

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen
          last edited by

          We provide Hosted VoIp services to customers all over the country. We also provide consultation, configuration and support for on premise PBX systems for clients all over the world.

          IT-ADMINI 1 Reply Last reply Reply Quote 0
          • Minion QueenM
            Minion Queen
            last edited by

            We are hardware and software agnostic and can provide support on almost any PBX system including 3CX.

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN @Minion Queen
              last edited by

              @Minion-Queen

              glad to know that, i hope i can take benefit from your experience, nice to know you

              have a good evening

              1 Reply Last reply Reply Quote 0
              • Minion QueenM
                Minion Queen
                last edited by

                You too!! ML is a great place to ask questions anytime 🙂

                1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  yes off course, i learned many thing here in this forum, especially from Mr Scott

                  1 Reply Last reply Reply Quote 0
                  • art_of_shredA
                    art_of_shred
                    last edited by

                    Yeah, so that got hijacked. What about softphones again? I've yet to use one I like, but I'm curious to see if I've just missed out on a decent one somewhere.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • Minion QueenM
                      Minion Queen
                      last edited by

                      Yeah me too. I really would like to find one that I can use while at my desk, switch to my tablet while traveling and/or my cell phone and have it work without horrible call quality and dropping calls.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User
                        last edited by

                        i've yet to find one i like. linphone on my iphone is cool. but on the computer it's bad. i dont really have much of a need for it though

                        1 Reply Last reply Reply Quote 0
                        • NetworkNerdN
                          NetworkNerd
                          last edited by

                          What are you getting in terms of latency and jitter from pingtest.net?

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            Capture.PNG

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                            • scottalanmillerS
                              scottalanmiller @Minion Queen
                              last edited by

                              @Minion-Queen said:

                              Yeah me too. I really would like to find one that I can use while at my desk, switch to my tablet while traveling and/or my cell phone and have it work without horrible call quality and dropping calls.

                              Something is wrong here. I can't believe that it is the softphone having the issue as we aren't having those issues with anyone else's softphones. Are these devices all on WiFi by any chance? WiFi is hell on SIP traffic. Do the hardphones at your office sound similar? Have you had your softphones configured to g.722?

                              art_of_shredA 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @art_of_shred
                                last edited by

                                @art_of_shred said:

                                Yeah, so that got hijacked. What about softphones again? I've yet to use one I like, but I'm curious to see if I've just missed out on a decent one somewhere.

                                I don't "like" any of them, the interfaces are always SO cheesy and poor. But the sound quality and functionality that I get on LinPhone has been top notch.

                                alexntgA 1 Reply Last reply Reply Quote 0
                                • art_of_shredA
                                  art_of_shred @scottalanmiller
                                  last edited by

                                  @scottalanmiller No, we don't have the same issues with desk phones. It's not a network issue. It's the fact that all the soft phones we have tried are crap. Of course, they've all been free ones...

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @art_of_shred
                                    last edited by

                                    @art_of_shred said:

                                    @scottalanmiller No, we don't have the same issues with desk phones. It's not a network issue. It's the fact that all the soft phones we have tried are crap. Of course, they've all been free ones...

                                    It's really safe to assume that the issue is not the phones or else other people would have the issues too since we are all using them. There is something else causing the issue. You are definitely using the phones over a wired connection and definitely have the codec set to g.722 when you are testing?

                                    1 Reply Last reply Reply Quote 0
                                    • Minion QueenM
                                      Minion Queen
                                      last edited by

                                      There are others having the same issues. Joe and I just talked about this today. I also know Katie has had some trouble. And No I am not trying to use it on Wifi at least not at home.

                                      1 Reply Last reply Reply Quote 0
                                      • alexntgA
                                        alexntg @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @art_of_shred said:

                                        Yeah, so that got hijacked. What about softphones again? I've yet to use one I like, but I'm curious to see if I've just missed out on a decent one somewhere.

                                        I don't "like" any of them, the interfaces are always SO cheesy and poor. But the sound quality and functionality that I get on LinPhone has been top notch.

                                        Linphone as of late hasn't been letting me transfer. It also lacks letters on the keypad, so if I get to a dial by name directory, I'm dead in the water.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @alexntg
                                          last edited by

                                          @alexntg said:

                                          @scottalanmiller said:

                                          @art_of_shred said:

                                          Yeah, so that got hijacked. What about softphones again? I've yet to use one I like, but I'm curious to see if I've just missed out on a decent one somewhere.

                                          I don't "like" any of them, the interfaces are always SO cheesy and poor. But the sound quality and functionality that I get on LinPhone has been top notch.

                                          Linphone as of late hasn't been letting me transfer. It also lacks letters on the keypad, so if I get to a dial by name directory, I'm dead in the water.

                                          You do not know those by heart? I guess maybe too many years of programming alarm systems via the keypad drilled that into my brain as they use the same letter pattern as phones for that.

                                          alexntgA 1 Reply Last reply Reply Quote 0
                                          • alexntgA
                                            alexntg @JaredBusch
                                            last edited by

                                            @JaredBusch said:

                                            @alexntg said:

                                            @scottalanmiller said:

                                            @art_of_shred said:

                                            Yeah, so that got hijacked. What about softphones again? I've yet to use one I like, but I'm curious to see if I've just missed out on a decent one somewhere.

                                            I don't "like" any of them, the interfaces are always SO cheesy and poor. But the sound quality and functionality that I get on LinPhone has been top notch.

                                            Linphone as of late hasn't been letting me transfer. It also lacks letters on the keypad, so if I get to a dial by name directory, I'm dead in the water.

                                            You do not know those by heart? I guess maybe too many years of programming alarm systems via the keypad drilled that into my brain as they use the same letter pattern as phones for that.

                                            Nope. My first text-capable cell phone had a full keyboard, and any alarm I've programmed has had a PC interface.

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