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    Solved Zabbix - email alerts

    IT Discussion
    zabbix linux centos centos 7 postfix email smtp mta
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    • Mike DavisM
      Mike Davis
      last edited by

      Don't know why I didn't think of this earlier, but there is a trigger for "no data received for 5 minutes." Since all my windows boxes are running the Zabbix agent, I just stopped the service on one and waited. Sadly, no email, but I can see the trigger worked on the dashboard.

      1 Reply Last reply Reply Quote 2
      • Mike DavisM
        Mike Davis
        last edited by

        How do I figure out what email server Zabbix is using? It would make sense that it's postfix since when I run:

        service postfix status
        

        it tells me that the service is active and running. On the other hand is postfix standard with any CentOS install?

        I looked over the documentation on:
        https://www.zabbix.com/documentation/3.2/manual/config/notifications/media/email

        and I don't see anything that tells me what Zabbix is looking for under the hood.

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Mike Davis
          last edited by

          @Mike-Davis said in Zabbix - email alerts:

          and I don't see anything that tells me what Zabbix is looking for under the hood.

          It's looking for the local MTA on port 25. Only one service can be the port 25 MTA for the box. That Postfix is running suggests that, but doesn't prove it. But we know that Postfix is listening on port 25, so you know it is Postfix.

          Yes, Postfix is standard just about everywhere, it won the MTA wars by far. It's also what we prefer from decades of use.

          But this isn't a Linux thing, this is just basic networking. Whatever is listening on port 25 is your email service.

          Mike DavisM 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Mike Davis
            last edited by

            @Mike-Davis said in Zabbix - email alerts:

            and I don't see anything that tells me what Zabbix is looking for under the hood.

            That's because it looks for what you tell it to look for in the email settings that you put in. Zabbix itself does nothing. When you configure to send to localhost port 25, you are telling it to look at the locally running MTA, which in this case is Postfix.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Did you look for the errors now that you are using the local Postfix MTA? Your errors are in there, and the fact that the errors are there tell you that Postfix is making the attempt to send email for you.

              # cat maillog
              Feb 14 14:06:10 zabbix postfix/pickup[22265]: 2828F16A1: uid=1132 from=<mdavis>
              Feb 14 14:06:10 zabbix postfix/cleanup[23637]: 2828F16A1: message-id=<[email protected]>
              Feb 14 14:06:10 zabbix postfix/qmgr[1352]: 2828F16A1: from=<[email protected]>, size=309, nrcpt=1 (queue active)
              Feb 14 14:06:11 zabbix postfix/smtp[23639]: 2828F16A1: to=<[email protected]>, relay=ntg-co.mail.protection.outlook.com[207.46.163.74]:25, delay=0.87, delays=0.02/0.01/0.08/0.76, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> [InternalId=32027571128608, Hostname=BN3PR0801MB2257.namprd08.prod.outlook.com] 6701 bytes in 0.219, 29.877 KB/sec Queued mail for delivery)
              Feb 14 14:06:11 zabbix postfix/qmgr[1352]: 2828F16A1: removed
              
              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Check your junk mail and clutter mailboxes, that might have gone through. There was no error on the O365 side (yet).

                1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis @scottalanmiller
                  last edited by

                  I just made some changes and told it not to use localhost as the smtp server.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Mike Davis
                    last edited by

                    @Mike-Davis said in Zabbix - email alerts:

                    I just made some changes and told it not to use localhost as the smtp server.

                    Well THESE are the logs from the SMTP server. Any changes you make it Zabbix won't be record by the SMTP server. But it looks like the settings I gave you worked are you sure the mail was not delivered?

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Email is working for me. I'm not seeing your issues.

                      1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        Nothing in the message trace on the office 365 side. I'm adding a gmail address to also get emails to see what happens there.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Mike Davis
                          last edited by

                          @Mike-Davis said in Zabbix - email alerts:

                          Nothing in the message trace on the office 365 side. I'm adding a gmail address to also get emails to see what happens there.

                          Switch back to sending through the local host. Let's see what the log tells us. Don't make further changes until the logs are verified.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            We got it working. Using localhost and port 25 was correct. The issue, the reason that that was not instantly obvious, is that there is a bug in the Zabbix interface and it shows people and addresses added to a trigger that are not really added. So no alerts were firing and attempting to send emails. We moved it to the localhost, and Mike got the triggers thing figured out and suddenly emails were flooding through.

                            1 Reply Last reply Reply Quote 3
                            • Mike DavisM
                              Mike Davis
                              last edited by

                              The bug is if the user you are trying to send has the permission level of Zabbix Admin instead of a Zabbix Super Admin they don't really get added to the Zabbix Admins group or something like that. It doesn't make sense. I read this article:

                              https://www.zabbix.com/forum/showthread.php?p=126105#post126105

                              and then changed the user account that was supposed to get the emails to a Super Zabbix Admin and the messages started pouring in.

                              StrongBadS 1 Reply Last reply Reply Quote 1
                              • StrongBadS
                                StrongBad @Mike Davis
                                last edited by

                                @Mike-Davis that's a huge pain! Why haven't they fixed that already?

                                1 Reply Last reply Reply Quote 1
                                • hobbit666H
                                  hobbit666
                                  last edited by

                                  Might give this a try when I re-build Zabbix in April/May

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    cronsloth
                                    last edited by

                                    I realize this topic is aging out, but can we get a screen shot of what the localhost config should look like in Zabbix to get it all buttoned up?

                                    I'm stuggling with the same issues, but I don't have info on what to put in all the other fields to make this work using the local postfix server.

                                    I don't want to create a whole seperate email just to set up email alerts if postfix is already running.

                                    Thanks

                                    Mike DavisM 1 Reply Last reply Reply Quote 0
                                    • Mike DavisM
                                      Mike Davis @cronsloth
                                      last edited by

                                      @cronsloth Do you mean the config page under Administration -> Media Types -> email?

                                      C 1 Reply Last reply Reply Quote 0
                                      • C
                                        cronsloth @Mike Davis
                                        last edited by cronsloth

                                        @mike-davis said in Zabbix - email alerts:

                                        under Administration -> Media Types -> email

                                        that's the one! Email alerts aren't working for me either, and I found this thread.. Unfortunately haven't been able to get it going yet, nothing shows in the logs /var/log/maillog yet either, so it is probably something easy I am missing.

                                        Happy to start a new thread if needs be 🙂

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @cronsloth
                                          last edited by

                                          @cronsloth said in Zabbix - email alerts:

                                          @mike-davis said in Zabbix - email alerts:

                                          under Administration -> Media Types -> email

                                          that's the one! Email alerts aren't working for me either, and I found this thread.. Unfortunately haven't been able to get it going yet, nothing shows in the logs /var/log/maillog yet either, so it is probably something easy I am missing.

                                          Happy to start a new thread if needs be 🙂

                                          Does the mail command work on its own?

                                          C 1 Reply Last reply Reply Quote 0
                                          • C
                                            cronsloth @scottalanmiller
                                            last edited by

                                            @scottalanmiller

                                            yes the mail command by itself works fine and shows up in logs.

                                            [root@zabbixv3 ~]# echo "test message" | mail -s "test email for postfix" [email protected]
                                            [root@zabbixv3 ~]# cat /var/log/maillog

                                            Oct 5 12:56:58 zabbixv3 postfix/qmgr[1292]: 446341013197: from=[email protected], size=475, nrcpt=1 (queue active)
                                            Oct 5 12:56:58 zabbixv3 postfix/smtp[14102]: connect to aspmx.l.google.com[2607:f8b0:400e:c01::1b]:25: Network is unreachable
                                            Oct 5 12:56:59 zabbixv3 postfix/smtp[14102]: 446341013197: to=[email protected], relay=aspmx.l.google.com[74.125.28.26]:25, delay=1, delays=0.03/0.02/0.75/0.22, dsn=2.0.0, status=sent (250 2.0.0 OK 1507233418 k91si4311249pld.78 - gsmtp)
                                            Oct 5 12:56:59 zabbixv3 postfix/qmgr[1292]: 446341013197: removed

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